Reviews Analyzed
2
We Collect & Analyze Reviews
The Closeout
Experiences & Reviews
The Closeout is a retail outlet name used by sellers of discounted or clearance consumer goods, often queried by shoppers researching bargains, product authenticity, shipping reliability, and customer support. People searching reviews typically want to know item condition, fulfillment speed, returns and how the merchant communicates about orders.
Overview & Key Metrics
Positive Sentiment
50%
Latest Review
29d
Overall Rating
2.4
Our Analysis
🎯
Service quality
One reviewer explicitly reports poor service, advising shoppers not to expect the level of service they get from larger marketplaces. No positive service examples appear.
Share of mentions
Weak
14%
💰
Value for money
None of the provided reviews comment on price or perceived value, so there is no reviewer evidence to assess whether items represent good value.
Share of mentions
Mixed
0%
⚡
User experience
One buyer praised order fulfillment and gift-ready packaging; another described the overall site experience as low quality and comparable to a garage sale.
Share of mentions
Mixed
29%
🔧
Product quality
A reviewer received and described designer watches as ‘gorgeous’ and reported regular use, indicating a positive product impression in that instance.
Share of mentions
Strong
14%
📞
Communication
A reviewer specifically criticized communication, saying it falls short of expectations set by larger retailers; no review highlighted good communication.
Share of mentions
Weak
14%
⭐
Overall experience
Experiences diverge: one reviewer recommends the purchase after a successful gift delivery; another gives a one-star warning focused on service and communication.
Share of mentions
Mixed
29%
Our Independent Methodology
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Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
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Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 2 verified reviews (November 2021 – October 2025).
Watches
"I was searching for a perfect present to give my husband on fathers day for being a doting father to our twins. I came across a beautiful watch at The Closeout and I thought it would make a great gift for him. In fact, I was so sure he would love it that I ordered two watches from the site.
When the order got fulfilled, both of us were happy to see that there were two wrapped boxes. We opened them up and were delighted to find gorgeous designer watches inside. My husband loved his gift and wore it regularly and still does.
I think I will shop for more at The Closeout and I would recommend the products to my friends as well. –Joni
oni"
Joni
Collected.reviews
Nov 23, 2021
Featured for: Recommendation and repeat purchase intent
PLEASE BE AWARE that if are used to…
"PLEASE BE AWARE that if are used to great service and communication like..."
Neo
Trustpilot
Oct 01, 2025
Featured for: Recent negative comparison to Amazon
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 2 reviews
All Customer Reviews
Sources: Collected.reviews (1) · Trustpilot (1) · Quotes shortened · As of: October 2025
N
Neo
trustpilot.com
Oct 01, 2025
PLEASE BE AWARE that if are used to…
PLEASE BE AWARE that if are used to great service and communication like...
J
Joni
Collected.reviews
Nov 23, 2021
Watches
I was searching for a perfect present to give my husband on fathers day for being a doting father to our twins. I came across a beautiful watch at The Closeout and I thought it would make a great gift for him. In fact, I was so sure he would love it that I ordered two watches from the site.
When the order got fulfilled, both of us were happy to see that there were two wrapped boxes. We opened them up and were delighted to find gorgeous designer watches inside. My husband loved his gift and wore it regularly and still does.
I think I will shop for more at The Closeout and I would recommend the products to my friends as well. –Joni
oni
Conclusion
Reviews show mixed experiences for The Closeout: one reviewer praised the product quality and packaging after buying watches as a gift, while another criticized service levels and communication, comparing the experience unfavorably to large online marketplaces. If you consider purchasing, check product photos, return and shipping policies, and seller contact options before ordering. For higher-value items, request tracking or confirmation and keep documentation of the listing and communications. These steps help manage expectations about fulfillment and support based on the available reviewer feedback.