Reviews show mixed experiences for The Closeout: one reviewer praised the product quality and packaging after buying watches as a gift, while another criticized service levels and communication, comparing the experience unfavorably to large online marketplaces. If you consider purchasing, check product photos, return and shipping policies, and seller contact options before ordering. For higher-value items, request tracking or confirmation and keep documentation of the listing and communications. These steps help manage expectations about fulfillment and support based on the available reviewer feedback.
Examples from available reviews (Aug 2010 – Feb 2026).
Bought two watches; both were beautiful and well received by husband.
“My husband loved his gift and wore it regularly and still does.”
Reviewer warns not to expect good service or communication here.
“DO NOT expect that here at this CHOPSHOP bad door garage sale”
One reviewer explicitly reports poor service, advising shoppers not to expect the level of service they get from larger marketplaces. No positive service examples appear.
None of the provided reviews comment on price or perceived value, so there is no reviewer evidence to assess whether items represent good value.
One buyer praised order fulfillment and gift-ready packaging; another described the overall site experience as low quality and comparable to a garage sale.
A reviewer received and described designer watches as ‘gorgeous’ and reported regular use, indicating a positive product impression in that instance.
A reviewer specifically criticized communication, saying it falls short of expectations set by larger retailers; no review highlighted good communication.
Experiences diverge: one reviewer recommends the purchase after a successful gift delivery; another gives a one-star warning focused on service and communication.
For each review, the core experience based on original source reviews.
Sources: resellerratings.com (14) · Collected.reviews (1) · Trustpilot (1) · Quotes shortened · As of: February 2026
Reviewer warns not to expect good service or communication here.
“DO NOT expect that here at this CHOPSHOP bad door garage sale”
I was searching for a perfect present to give my husband on fathers day for being a doting father to our twins. I came across a beautiful watch at The Closeout and I thought it would make a great gift for him. In fact, I was so sure he would love it that I ordered two watches from the site.
When the order got fulfilled, both of us were happy to see that there were two wrapped boxes. We opened them up and were delighted to find gorgeous designer watches inside. My husband loved his gift and wore it regularly and still does.
I think I will shop for more at The Closeout and I would recommend the products to my friends as well. –Joni
oni
Reviewer was happy with service and received phones as described.
“Phones were as described.”
Reviewer alleges the company is a scam and warns others.
“it is a SCAM!!!!!!!!!!!!!!!!!! BEWARE AND BE WARNED”
Reviewer reports unreturned calls and no account review, suspects a scam.
“No one picked up the phone.”
Reviewer says account confirmation took six months and was never completed.
“This is very likely a SCAM.”
Reviewer found prices identical to other sellers and suspects fake reviews.
“I would bet $2 to Donut the good reviews were written by them.”
Long-term client praises helpful service and quality devices.
“Always helpful and quality devices.”
Reviewer accuses the company of identity theft and advises avoidance.
“This is a horrible scam net by few yong guys.”
Reviewer has used the site since 2014 and appreciates selection and prices.
“they have nice selection and good price.”
Reviewer reports four years of dealings and praises service and phone quality.
“enjoyed quality phones and great service.”
Reviewer received many defective phones and poor communication about missing items.
“I received cell phones that were pure junk.”
Reviewer says products arrive damaged and not as described, calling it a scam.
“The worst scam site i have ever dealt with.”
Reviewer calls the seller a crook and urges reporting suspected fraud.
“This guy is a crook.”
Reviewer says an added transaction fee was charged and staff were rude.
“they sent an invoice with a 2.5% transaction fee.”
Reviewer alleges phones are defective, unsupported, and the company is unprofessional.
“the refubished phones die within 30 days”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
The Closeout is a retail outlet name used by sellers of discounted or clearance consumer goods, often queried by shoppers researching bargains, product authenticity, shipping reliability, and customer support. People searching reviews typically want to know item condition, fulfillment speed, returns and how the merchant communicates about orders.