Reviews Analyzed
1
We Collect & Analyze Reviews
The Flower Factory
Experiences & Reviews
The Flower Factory is a floral retailer that offers bouquets and arrangements and supports delivery and phone or online ordering. Consumers researching reviews should verify current delivery options, ordering methods, and policies on the company's website or contact customer support for specifics.
Overview & Key Metrics
Positive Sentiment
100%
Latest Review
1454d
Overall Rating
5.0
Our Analysis
🎯
Service quality
Reviewer highlights prompt delivery and good customer service for a rush order, noting fast shipping and timely doorstep delivery for a time-sensitive gift.
Share of mentions
Mixed
20%
💰
Value for money
No pricing or value-for-money comments in the available review; satisfaction focuses on delivery, service and the end product rather than cost.
Share of mentions
Mixed
0%
⚡
User experience
Customer placed a rush phone order from abroad and intends to visit the site again, suggesting an overall straightforward ordering experience for this buyer.
Share of mentions
Mixed
20%
🔧
Product quality
The arrangement is described as "absolutely beautiful" and said to have brightened a difficult day, indicating high product satisfaction in this review.
Share of mentions
Mixed
20%
📞
Communication
Reviewer mentions calling to place the order and praises customer service; communication around the rush order and delivery was handled successfully.
Share of mentions
Mixed
20%
⭐
Overall experience
The single reviewer reports a very positive overall experience, recommending the company and intending to order again after a successful delivery.
Share of mentions
Mixed
20%
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Featured Customer Experiences
Representative examples from 1 verified reviews (October 2025).
Bouquet
"Wow! The first time buying with them wasn't a disappointment. I called and ordered a rush bouquet from the UK as a surprise gift to my wife, who was having cancer treatment. The flowers were absolutely beautiful. Thanks so much for making it special for me and my wife even in the hardest moment in life. A gloomy day was brightened by a lovely arrangement delivered to my doorstep. The shipping was so fast beyond my expectation. Thank you, I will definitely recommend THE FLOWER FACTORY. Best flowers ever, Good customer service and prompt delivery!
I will soon visit your site for more!
"
Rose R.
Collected.reviews
Nov 05, 2021
Featured for: Phone order from abroad
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 1 reviews
All Customer Reviews
Sources: Collected.reviews (1) · Quotes shortened · As of: October 2025
R
Rose R.
Collected.reviews
Nov 05, 2021
Bouquet
Wow! The first time buying with them wasn't a disappointment. I called and ordered a rush bouquet from the UK as a surprise gift to my wife, who was having cancer treatment. The flowers were absolutely beautiful. Thanks so much for making it special for me and my wife even in the hardest moment in life. A gloomy day was brightened by a lovely arrangement delivered to my doorstep. The shipping was so fast beyond my expectation. Thank you, I will definitely recommend THE FLOWER FACTORY. Best flowers ever, Good customer service and prompt delivery!
I will soon visit your site for more!
Conclusion
In the provided review, The Flower Factory completed a rush phone order from overseas with fast shipping, responsive customer service, and an arrangement described as ‘‘absolutely beautiful.’’ The buyer reported the delivery brightened a difficult moment and said they would recommend and reorder. These observations are based on a single review, so they indicate a positive individual experience but are not conclusive. Prospective customers should check more recent reviews, confirm delivery and ordering options, and verify policies on the company website before deciding.