Available review data is limited to a single detailed account reporting a successful auburn result, clear application instructions, and helpful customer support. That one review shows a positive outcome and a willingness to repurchase, but it does not provide a broad sample. Consumers should look for additional independent reviews and user photos to confirm shade accuracy across hair types. Before buying, check product ingredient lists, available shade swatches, and contact customer support with specific shade or mixing questions.
Examples from available reviews (Sep 2017 – Feb 2026).
Auburn henna produced rich, accurate color and met expectations.
“The color is exactly what I wanted, really rich and lovely”
One reviewer described the customer team as "super helpful" and responsive when answering questions; this is a positive single-data-point on support quality.
No reviews commented on price or perceived value; there is insufficient data to judge cost-effectiveness from the provided reviews.
The reviewer found the instructions clear and easy to follow, reporting a straightforward application experience; this reflects one positive example only.
A single reviewer reported the auburn henna produced the desired rich color and matched expectations, indicating positive product performance in that instance.
The review highlights helpful answers from the company's customer team, suggesting clear communication in this single case but not enough breadth to generalize.
The reviewer expressed strong satisfaction, intent to reorder, and willingness to recommend, representing a positive overall impression from one review.
For each review, the core experience based on original source reviews.
Sources: Sitejabber (8) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Order lost by carrier and seller failed to respond to emails.
“Useless customer service.”
Products improved hair condition and covered grays effectively.
“I feel like my hair has been repaired from the years of dying it with chemical dies.”
Light brown packs produced dark purple shade and seller became unresponsive.
“came out dark with a shade of purple.”
Natural henna produced vibrant, chemical-like color and impressed reviewer.
“I'm absolutely blown away it looks like a chemical dye but it's all natural.”
I've used henna to color my hair for about 8 years now, and all throughout I was mixing different shades of henna with indigo in order to achieve the desired shade. The problem is that it's never quite what I was imagining since there were too many variables - the brand of henna, the mix ratio, how long I left it on my hair, etc. Earlier this year I decided to take the plunge and order auburn henna from The Henna Guys and I couldn't be happier! I went with the Auburn henna and it turned out beautifully. The color is exactly what I wanted, really rich and lovely and the company's customer team was super helpful in answering any questions I had. The instructions for use were very clear and easy to follow. I'll definitely order from them again and recommend their henna to anyone looking for a great quality product.
5 out of 5 stars
Process is time-consuming but results are nourishing and excellent.
“results are amazing”
Henna improves shine and thickness but turns white hair strawberry red.
“it does make my white hair quite shockingly red”
Henna covers greys perfectly and is natural with a pleasant smell.
“covers the grey hair perfectly.”
Delivery failed despite prior successful deliveries and company handled it poorly.
“the delivery service declared my house "undeliverable”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
The Henna Guys is a brand offering henna-based hair color products. People searching reviews typically want evidence about shade accuracy, product performance, usage guidance, and responsiveness from customer support. When evaluating this seller, check product pages for shade photos, ingredient details, application instructions, and available customer support channels.