Reviews indicate The List delivers a largely positive shopping experience: many customers report fast, trackable shipping and responsive customer service. Several reviewers cite competitive pricing or notable discounts on designer items. There are isolated issues, including a canceled order, at least one stained item and a delayed return instruction, so checking the returns policy before purchase is advisable. For buyers: verify size/condition details, use tracking, and contact support promptly for address or delivery corrections.
Examples from available reviews (Jan 2023 โ Feb 2026).
Fast delivery, authentic product, responsive support, and good interface.
“Received my product very fast, bought 2 sneakers.”
One item arrived stained and return instructions for that item were pending.
“arrived with a big stain.”
Order was canceled by the company.
“My order was canceled.”
Watch was much cheaper than elsewhere and customer service was good.
“which was half the price anywhere else”
Most reviews praise on-time delivery, fast shipping and helpful order handling; a small number report cancellations or slow return processing.
Multiple reviewers highlight lower prices and good deals, reporting items purchased at substantially reduced cost compared with other sources.
Few reviews comment on the website or interface; those that do describe an easy, clear purchase flow and a user-friendly UI, but sample size is small.
Most customers report items arriving in expected condition, authentic and brand-new; isolated reports note a stained or defective item requiring return.
Reviewers commonly note prompt, informative customer support and useful tracking updates; one review describes delayed return instructions for a damaged item.
The prevailing tone in reviews is positive: smooth purchases, fast delivery and responsive support, with a few mixed or negative experiences.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (38) ยท Collected.reviews (1) ยท Quotes shortened ยท As of: February 2026
The reviewer's overall experience was superb.
“My experience was superb”
Order arrived quickly and matched the online pictures.
“I got my order quickly and exactly as pictured.”
Reviewer describes the service as fast and kind.
“FAST AND KINDLY”
Reviewer thanks the company for their service or product.
“Thank you so much”
Shopping experience was wonderful with very fast shipping.
“Wonderful shopping experience”
Reviewer still had not received their package.
“Still havenโt got my package”
Customer service and communication were excellent.
“Excellent customer service and communication”
Coat arrived promptly and matched online description; price was excellent.
“the coat is exactly as pictured and described online”
The overall process was smooth according to the reviewer.
“Everything was smooth.”
Reviewer found the service fast and reliable.
“fast and relaiable”
Return instructions were not yet received despite correspondence being prepared.
“I still have not received return instructions”
They sent a different boot model than the one requested.
“they sent me the boots,Atlante Ankle Boots”
Item delivery was delayed and required presence from DHL, causing frustration.
“It was DHL needing me to be present for the delivery”
Order arrived early and customer service was generally quick and helpful.
“Order delivered 2 days ahead of schedule”
Reviewer states customer service quality is low.
“Customer service is low”
Order canceled as unavailable, item still listed, and refund incomplete.
“it was canceled they said itโs not available”
Reviewer complains about advertised items being unavailable.
“Do not advertise items you do not have!!!”
Customer service was helpful organizing the return process.
“Good customer service, very helpful in getting returns organized.”
Item arrived on time and met expected quality.
“on time, quality as expected”
Fast delivery, authentic product, responsive support, and good interface.
“Received my product very fast, bought 2 sneakers.”
Customer service was excellent with timely, friendly responses.
“Excellent customer service.”
They provided detailed, photographed answers to dressmaker questions.
“Found answers to questions from dressmaker.”
Reviewer says they received great service from the company.
“Great service”
Watch was much cheaper than elsewhere and customer service was good.
“which was half the price anywhere else”
First order was wonderful and the reviewer expresses strong satisfaction.
“I love The List!”
Purchase was easy, product matched expectations, and priced substantially lower.
“Purchase was easy and transparent”
Timely delivery and successful purchase of a hard-to-find dress.
“I received my item in a very timely manner!”
Purse arrived quickly, was perfect, and reviewer would repurchase.
“The purse arrived very quickly.”
One item arrived stained and return instructions for that item were pending.
“arrived with a big stain.”
Reviewer praises excellent customer service and good prices.
“Excellent customer service and great deals/prices.”
Company successfully managed international shipping and tracked the package closely.
“The List took care of getting my dress from Italy to New York without a hitch !”
Order was canceled by the company.
“My order was canceled.”
Item arrived authentic and brand new within five days.
“arrived Authentic & Brand New within a 5 day timeframe”
Customer service corrected a delivery typo and shopping was positive.
“Very helpful customer service”
Good customer service with fast free shipping and wide selection.
“Great costumer service and fast, free shipping both ways.”
Delivery and return processing took too long for the reviewer.
“The delivery and the return is too long”
Company maintained close communication and the reviewer was satisfied.
“You guys stayed in close communication before receiving my package”
They found rare jeans in their size and received very fast shipping.
“The List was the ONLY place with my size !”
I recently purchased items from 'The List', an online marketplace for curated luxury products. I am thoroughly impressed with my experience shopping on this platform. The website is user-friendly and easy to navigate, which made finding what I wanted a breeze.
What stood out the most was the vast selection of luxury fashion, watches, jewelry, interior decor and art available on 'The List'. Every item is carefully selected by expert curators from only the best boutiques in the world. I felt confident that every purchase would be of exceptional quality.
Another positive aspect was their customer service team. They were prompt in responding to any questions or concerns I had about my order and ensured all issues were resolved efficiently.
Overall, shopping at 'The List' was a great experience. As someone who values high-end products and appreciates excellent service, I highly recommend them to others looking for curated luxury goods online.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
The List is an online curated marketplace focused on luxury and designer goods, aggregating items such as fashion, watches, jewelry, home decor and art from multiple boutiques and sellers. The platform provides product listings, a checkout flow, international shipping and return options, and customer support channels. Consumers researching The List typically look for information on selection, pricing, shipping reliability and after-sales service.