Reviews Analyzed
21
We Collect & Analyze Reviews
The List
Experiences & Reviews
The List is an online curated marketplace focused on luxury and designer goods, aggregating items such as fashion, watches, jewelry, home decor and art from multiple boutiques and sellers. The platform provides product listings, a checkout flow, international shipping and return options, and customer support channels. Consumers researching The List typically look for information on selection, pricing, shipping reliability and after-sales service.
Overview & Key Metrics
Positive Sentiment
95%
Latest Review
13d
Overall Rating
4.6
Our Analysis
🎯
Service quality
Most reviews praise on-time delivery, fast shipping and helpful order handling; a small number report cancellations or slow return processing.
Share of mentions
Strong
27%
💰
Value for money
Multiple reviewers highlight lower prices and good deals, reporting items purchased at substantially reduced cost compared with other sources.
Share of mentions
Strong
7%
⚡
User experience
Few reviews comment on the website or interface; those that do describe an easy, clear purchase flow and a user-friendly UI, but sample size is small.
Share of mentions
Mixed
4%
🔧
Product quality
Most customers report items arriving in expected condition, authentic and brand-new; isolated reports note a stained or defective item requiring return.
Share of mentions
Strong
17%
📞
Communication
Reviewers commonly note prompt, informative customer support and useful tracking updates; one review describes delayed return instructions for a damaged item.
Share of mentions
Strong
15%
⭐
Overall experience
The prevailing tone in reviews is positive: smooth purchases, fast delivery and responsive support, with a few mixed or negative experiences.
Share of mentions
Strong
30%
Our Independent Methodology
How we analyze customer reviews without bias
Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (January 2023 – October 2025).
They are going to be on top
"Received my product very fast, bought 2 sneakers. Legit and new. Yes, the platform is new and they are testing lots of features (like you can only buy..."
Gabe
Trustpilot
Oct 01, 2025
Featured for: fast delivery, clear support, UI
Great selection.
"Great selection. Purchased 2 items - alas, one was a size too small - & the other fit great - but arrived with a big stain. I received instructions re..."
C. Sills
Trustpilot
Oct 01, 2025
Featured for: stained item, return instructions delayed
My order was canceled.
"..."
Barbara Alvarez
Trustpilot
Oct 01, 2025
Featured for: order canceled; negative experience
A plesaure working with this company
"A plesaure working with this company, I was a little dubios as the prices were so cheap but I am extremely h..."
Stan Haw
Trustpilot
Oct 01, 2025
Featured for: low price, quality watch, good service
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: October 2025
T
Tatiana
trustpilot.com
Oct 01, 2025
was smooth
...
G
Gabe
trustpilot.com
Oct 01, 2025
They are going to be on top
Received my product very fast, bought 2 sneakers. Legit and new. Yes, the platform is new and they are testing lots of features (like you can only buy...
M
Marley
trustpilot.com
Oct 01, 2025
Excellent customer service
Excellent customer service. Ti...
S
Sally Mcginty
trustpilot.com
Oct 01, 2025
Found answers to questions from…
Found answers to questions from dressmaker. Detailed...
H
Happy customer
trustpilot.com
Oct 01, 2025
Great service
...
S
Stan Haw
trustpilot.com
Oct 01, 2025
A plesaure working with this company
A plesaure working with this company, I was a little dubios as the prices were so cheap but I am extremely h...
S
Scott Russell
trustpilot.com
Oct 01, 2025
My First Order
This was my first order - I just found this company - and t...
B
Bella
trustpilot.com
Oct 01, 2025
I’ve told all my friends to get The List!
Purchase was easy and transparent, no hidden fees. Product was exactly what I was looking for, at substantial lower price and...
A
Amelia Hopkins
trustpilot.com
Oct 01, 2025
Timely and Reliable
I received my item in a very timely manner! I was so happy to find that The List had the dress I wanted i...
L
Laura
trustpilot.com
Oct 01, 2025
Pinko Purse
The purse arrived very quickly. It was per...
C
C. Sills
trustpilot.com
Oct 01, 2025
Great selection.
Great selection. Purchased 2 items - alas, one was a size too small - & the other fit great - but arrived with a big stain. I received instructions re...
A
Andres Sepulveda
trustpilot.com
Oct 01, 2025
Excellent customer service and great…
Excellent customer servic...
M
Michele Frankel
trustpilot.com
Oct 01, 2025
The List took care of getting my dress…
The List took care of getting my dress from Italy to New York without a hitch ! I was skeptical ordering from overseas due to the change...
B
Barbara Alvarez
trustpilot.com
Oct 01, 2025
My order was canceled.
...
W
Wil
trustpilot.com
Oct 01, 2025
Trustworthy+
Excellent, phenomenal service. Item ordered online on The List arrived Authentic & Bran...
R
Richard
trustpilot.com
Oct 01, 2025
Very helpful customer service
Very helpful customer service. I made a typo in the delivery address and they helped deal with UPS to get that corr...
M
Maria Costa
trustpilot.com
Oct 01, 2025
Great costumer service
Great costumer service and fast, free shipping both ways....
T
Thomas Durand
trustpilot.com
Oct 01, 2025
The delivery and the return is too long
The delivery and th...
c
claude pritchard
trustpilot.com
Oct 01, 2025
You guys stayed in close communication…
You guys stayed in close communication before receiving my...
J
Jane
trustpilot.com
Oct 01, 2025
I searched for weeks for the Jeans in my size
I searched for weeks for the Jeans and The List was the ONLY place with my size !...
Conclusion
Reviews indicate The List delivers a largely positive shopping experience: many customers report fast, trackable shipping and responsive customer service. Several reviewers cite competitive pricing or notable discounts on designer items. There are isolated issues, including a canceled order, at least one stained item and a delayed return instruction, so checking the returns policy before purchase is advisable. For buyers: verify size/condition details, use tracking, and contact support promptly for address or delivery corrections.