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We Collect & Analyze Reviews

The List
Experiences & Reviews

The List is an online curated marketplace focused on luxury and designer goods, aggregating items such as fashion, watches, jewelry, home decor and art from multiple boutiques and sellers. The platform provides product listings, a checkout flow, international shipping and return options, and customer support channels. Consumers researching The List typically look for information on selection, pricing, shipping reliability and after-sales service.

Overview & Key Metrics

Reviews Analyzed 21
Positive Sentiment 95%
Latest Review 13d
Overall Rating
4.6

Our Analysis

๐ŸŽฏ

Service quality

Most reviews praise on-time delivery, fast shipping and helpful order handling; a small number report cancellations or slow return processing.

Share of mentions
27%
Strong
๐Ÿ’ฐ

Value for money

Multiple reviewers highlight lower prices and good deals, reporting items purchased at substantially reduced cost compared with other sources.

Share of mentions
7%
Strong
โšก

User experience

Few reviews comment on the website or interface; those that do describe an easy, clear purchase flow and a user-friendly UI, but sample size is small.

Share of mentions
4%
Mixed
๐Ÿ”ง

Product quality

Most customers report items arriving in expected condition, authentic and brand-new; isolated reports note a stained or defective item requiring return.

Share of mentions
17%
Strong
๐Ÿ“ž

Communication

Reviewers commonly note prompt, informative customer support and useful tracking updates; one review describes delayed return instructions for a damaged item.

Share of mentions
15%
Strong
โญ

Overall experience

The prevailing tone in reviews is positive: smooth purchases, fast delivery and responsive support, with a few mixed or negative experiences.

Share of mentions
30%
Strong

Our Independent Methodology

How we analyze customer reviews without bias

Data Collection

We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.

AI Analysis

Our AI detects patterns in genuine customer experiences without modifying content.

100% Independent

Zero company influence. No payments, no bias โ€” just real customer voices.

Always Current

Updated regularly with the latest reviews and customer feedback.

All Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Showing all 21 reviews

All Customer Reviews

Sources: Trustpilot (20) ยท Collected.reviews (1) ยท Quotes shortened ยท As of: October 2025

T
Tatiana
trustpilot.com Oct 01, 2025

was smooth

...

G
Gabe
trustpilot.com Oct 01, 2025

They are going to be on top

Received my product very fast, bought 2 sneakers. Legit and new. Yes, the platform is new and they are testing lots of features (like you can only buy...

M
Marley
trustpilot.com Oct 01, 2025

Excellent customer service

Excellent customer service. Ti...

S
Sally Mcginty
trustpilot.com Oct 01, 2025

Found answers to questions fromโ€ฆ

Found answers to questions from dressmaker. Detailed...

H
Happy customer
trustpilot.com Oct 01, 2025

Great service

...

S
Stan Haw
trustpilot.com Oct 01, 2025

A plesaure working with this company

A plesaure working with this company, I was a little dubios as the prices were so cheap but I am extremely h...

S
Scott Russell
trustpilot.com Oct 01, 2025

My First Order

This was my first order - I just found this company - and t...

B
Bella
trustpilot.com Oct 01, 2025

Iโ€™ve told all my friends to get The List!

Purchase was easy and transparent, no hidden fees. Product was exactly what I was looking for, at substantial lower price and...

A
Amelia Hopkins
trustpilot.com Oct 01, 2025

Timely and Reliable

I received my item in a very timely manner! I was so happy to find that The List had the dress I wanted i...

L
Laura
trustpilot.com Oct 01, 2025

Pinko Purse

The purse arrived very quickly. It was per...

C
C. Sills
trustpilot.com Oct 01, 2025

Great selection.

Great selection. Purchased 2 items - alas, one was a size too small - & the other fit great - but arrived with a big stain. I received instructions re...

A
Andres Sepulveda
trustpilot.com Oct 01, 2025

Excellent customer service and greatโ€ฆ

Excellent customer servic...

M
Michele Frankel
trustpilot.com Oct 01, 2025

The List took care of getting my dressโ€ฆ

The List took care of getting my dress from Italy to New York without a hitch ! I was skeptical ordering from overseas due to the change...

B
Barbara Alvarez
trustpilot.com Oct 01, 2025

My order was canceled.

...

W
Wil
trustpilot.com Oct 01, 2025

Trustworthy+

Excellent, phenomenal service. Item ordered online on The List arrived Authentic & Bran...

R
Richard
trustpilot.com Oct 01, 2025

Very helpful customer service

Very helpful customer service. I made a typo in the delivery address and they helped deal with UPS to get that corr...

M
Maria Costa
trustpilot.com Oct 01, 2025

Great costumer service

Great costumer service and fast, free shipping both ways....

T
Thomas Durand
trustpilot.com Oct 01, 2025

The delivery and the return is too long

The delivery and th...

c
claude pritchard
trustpilot.com Oct 01, 2025

You guys stayed in close communicationโ€ฆ

You guys stayed in close communication before receiving my...

J
Jane
trustpilot.com Oct 01, 2025

I searched for weeks for the Jeans in my size

I searched for weeks for the Jeans and The List was the ONLY place with my size !...

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Conclusion

Reviews indicate The List delivers a largely positive shopping experience: many customers report fast, trackable shipping and responsive customer service. Several reviewers cite competitive pricing or notable discounts on designer items. There are isolated issues, including a canceled order, at least one stained item and a delayed return instruction, so checking the returns policy before purchase is advisable. For buyers: verify size/condition details, use tracking, and contact support promptly for address or delivery corrections.