The Sak
Bags are a necessity not just for the functionality of carrying various things but also as a fashionable accessory. In addition, The Sak asserts to be an American-owned brand involved in the sales of crafted raffan bags of different patterns. We believe you should read through The Sak customer reviews for more insights on the company.
About The Sak
The Sak claims to be a fashionable brand involved in manufacturing and selling hand-crafted bags. This company came to life in the year 1989, through its founders Mark Talucci and Today Ellion, who had been childhood friends growing up.
The journey behind the creation of The Sak started when they both decided to embark on a journey around the world as a break from the busy corporate career routine in search of meaningful and impactful life experiences. Through their journey between their hometown in San Francisco and Bali, they envisioned bringing the spirit of craftsmanship along with them in the form of leather and a simple natural raffan bag designed from the regular sleep Balinese bay. They both saw this as an opportunity to create a business that was different from the conventional styles of fashionable bags.
Contact options for The Sak
The Sak’s customer care service is available from Mondays to Fridays, and from 8 AM to 4 PM PST. During the holiday, they are available from 8 AM to 3 PM on Christmas Eve and New Year’s Eve. Customers can also contact The Sak via their email address at customerservice@thesak.com or follow them up on their handles on social media platforms such as Instagram, Facebook, Pinterest, and YouTube.
Products and Services of The Sak
The Sak deals with the sales of crafted raffan and leather bags. They offer sales of different varieties of bags in various categories such as crossbodies, totes, hobos, wallets, and gift cards.
The Sak offers shipping services to regions within the United States and internationally. Deliveries within the United States take 24-48 hours and 5-10 business days for international orders. This company uses UPS or USPS depending on the selected option, UPS SurePost for rural routes PO Box mailing addresses, DHL for all Do your bags coming from Bali, Indonesia, and BorderGuru for international orders. The company does not offer shipping services to APO and FPO addresses.
For instances where customers are not satisfied with their purchase, The Sak offers them a return and exchange policy that lasts for 30 days after receiving the product. Products eligible for returns or exchanges must be in a good condition free from any damages unless from the producers, must have the original packaging wraps still intact, have valid purchase tags and proof of payments. Lastly, all international orders are final sales products as the company does not offer this policy for international orders.
Payment Channels for The Sak
The Sak’s payment options are MasterCard, American Express, VISA, PayPal, Maestro, Amazon Pay, and Klarna.
Compliments, Complaints, and Tips for The Sak
If you have been a customer of The Sak, we would appreciate your thoughts and with regards to your experience in shopping with the company. Did you enjoy shopping with the company? We also look forward to any suggestions that you may have for The Sak, you can include them in your feedback.
Adelle
15-10-2022A Stellar Shopping Experience at The Sak
I recently purchased a handbag from The Sak and I must say, it was an amazing experience! The quality of the bag is top-notch, as they use sustainable materials such as leather and hand-crochet to ensure their products are long-lasting. Additionally, when signing up for email updates, you receive up to 15% off your purchase which is a great deal.
The craftsmanship put into my new bag really stood out - every stitch seems to have been carefully placed with precision. Not only is the bag beautiful but it's also practical - big enough to fit all of my essentials without being too bulky.
What impressed me most about The Sak was their commitment to conscious crafting. As someone who tries to live a more sustainable lifestyle, it's always refreshing when companies share similar values and take action towards reducing waste.
Overall, my experience shopping at The Sak was wonderful and I couldn't be happier with my purchase. I highly recommend this company if you're looking for high-quality bags or accessories that will last you a lifetime.