Reviewers most often mention very fast shipping, careful packaging, and a wide range of products. Many also point to low prices and an easy checkout. A small number of reviews describe serious issues: requests for bank-card photos, repeated wrong items, and defect claims that weren’t resolved. These negatives stand out against the many positive comments on service and value.
Examples from available reviews (Nov 2021 – Feb 2026).
Product was excellent with very fast shipping and perfect packaging.
“Excellent product, very fast shipping and perfect packaging”
Good price and speedy delivery, reviewer highly positive.
“Good price. Speed in delivery. 10X.”
Asked to send a photo of my bank card, causing fraud concerns and distress.
“I WAS WORRIED ABOUT FRAUD.”
Ordered the same T-shirt twice but received different items both times.
“I have ordered two times a t shirt, i’ve received both times a different one”
Fast shipping comes up more than anything else. Several reviews mention delivery within the same week or in a few days, along with careful packing. A few reviewers describe slow or unhelpful replies from customer service in specific disputes.
Reviews repeatedly highlight competitive prices and savings from sales. Several customers mention specific discounts and free-delivery promotions. No review suggests consistent overpricing.
People consistently praise the site and checkout for being quick and easy to use. A small number of reviewers want clearer sizing details on product pages. There are no broad complaints about the site not working reliably.
Many reviews say the items are authentic, materials are good, and products arrived as described. Isolated problems include getting the wrong shirts twice and at least one report of a defective jacket. One rare comment asked for more protective packaging for a high-value coat.
Many reviewers describe communication as helpful and responsive. A minority flag major issues, including requests for a bank-card photo that raised fears of fraud. These cases are uncommon but have serious impact.
Most reviewers describe a good overall experience, driven by fast delivery, strong pricing, and a simple buying process. A small set of low ratings mention payment worries, wrong deliveries, or defect claims that weren’t resolved. Overall, the reviews show broad praise alongside a few high-impact negatives.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (60) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Customer service was great and shipment arrived early.
“The customer service is great!”
Fast delivery and the bag matched expectations exactly.
“Fast delivery, and the bag is exactly what I wanted!”
Reviewer thanks seller and will shop with them again.
“top. thx. i will choose your shop again.”
Expensive item was carefully packed and delivered quickly.
“an expensive item packed and cared extremely well. fast delivery.”
Fast shipping and a nice product selection.
“Fast shipping. Nice selection.”
Ordered the same T-shirt twice but received different items both times.
“I have ordered two times a t shirt, i’ve received both times a different one”
Website was quick and easy to navigate with express delivery.
“Quick and easy website to navigate with express delivery. Never had a single issue with DoubleF.”
Good prices, quick delivery, and reviewer recommends the seller.
“Good prices, quick delivery. Trustworthy and highly recommended”
Service was fast and easy but sizing information needs improvement.
“Just If I can give you an advice put more effort in sizing information. Is not that you provide less support than the other websites, it’s just that for me the main problem when I buy online is to guess the perfect size and fit. Anyway the blazer is very beautiful and well made!”
Shipping was very fast and efficient.
“Very fast shipping”
Customer service was excellent and satisfactory.
“Excellent service”
Very satisfied with product and fast delivery.
“Very satisfied UGG!!!And also fast delivery !!! Thank you very much !👍😊”
Delivery was very speedy and the item was well packaged.
“Very speedy delivery, well packaged. Really pleased with my purchase.”
Shoes were well wrapped and shipping was smooth and fast.
“I received the shoes I ordered, well wrapped. shipping was smooth and fast. Thank you ❤️”
Saved over 300 euros and customer service helped with delivery hold.
“The flash 15% sale saved me over 300 euros.”
Delivery was unbelievably quick and items packed well.
“Unbelievably quick delivery & packed well.”
Reviewer is grateful for the fast product delivery.
“I am grateful for the fast delivery of the product.”
Best price, no delivery charge, arrived within two days in Paris.
“Best price for Adidas Spezial, no delivery charge, and delivered within 2 days in Paris.”
Reported a defective high-end jacket but customer service provided no resolution.
“The worst customer service experience I have encoutered.”
Saved about 25% and received a gorgeous bag with quick shipping.
“I saved about 25% by ordering the bag I wanted through TheDoubleF.”
The reason why I am giving TheDoubleF a 5 stars is because the customer service is outstanding and the staff will go out of their way to take care of you. They respond almost immediately to any email or chat in their system whenever you need their help. The website is also easy to navigate and offers a great selection of world-famous luxuries, all at a reasonable price. Not to mention they got great discounts and fantastic products besides very fast delivery. I was worried since this was my first time ordering from them but I'll definitely be purchasing here again!
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
TheDoubleF runs an online store focused on fashion and accessories. The website offers product pages with photos and descriptions, plus category browsing. Shoppers can create accounts, add items to a cart, and pay through the site’s checkout. The company posts shipping and returns policies and provides customer support contact options.