Reviews Analyzed
21
We Collect & Analyze Reviews
THX Silk
Experiences & Reviews
THX Silk is an online retailer focused on silk bedding and sleep accessories, including pillowcases, sheets, duvet covers, comforters and sleepwear. Consumers researching THX Silk typically look for information on mulberry silk items, product construction (momme/thread weight), sizing and shipping policies. Reviews and Q&A sources are useful to verify product feel, fit and customer-support responsiveness before purchasing.
Overview & Key Metrics
Positive Sentiment
90%
Latest Review
22d
Overall Rating
4.5
Our Analysis
🎯
Service quality
Many reviewers note prompt service and successful issue resolution; a minority report unresponsiveness or concerns about legitimacy.
Share of mentions
Strong
11%
💰
Value for money
Opinions split: some buyers cite fair prices, while others say items felt thin or overpriced for the quality received.
Share of mentions
Weak
7%
⚡
User experience
Frequent reports of improved sleep comfort, cooling effects and reduced hair friction; occasional complaints about fit or accessory sizing.
Share of mentions
Strong
14%
🔧
Product quality
Most reviews praise silk quality, durability and colorfastness; a few describe thin fabric, wrong items or color mismatches.
Share of mentions
Strong
28%
📞
Communication
Many reviewers report clear shipping updates and timely delivery; a smaller group experienced poor replies or difficult return handling.
Share of mentions
Strong
11%
⭐
Overall experience
Overall impressions are largely positive with repeat buyers; a minority experienced unresolved issues affecting satisfaction.
Share of mentions
Strong
29%
Our Independent Methodology
How we analyze customer reviews without bias
Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (November 2021 – October 2025).
Duvet Covers
"I ordered 4 sets of duvet covers from THX Silk a few weeks ago because the price was great and they looked to be pretty nice for what I needed them for - a gift. However, one of the sets arrived and it seemed strange that they shipped one set in different packaging than all the others which were all individually packaged. I checked out the set and was immediately disappointed because it wasn't even a duvet cover, just a sheet. A bit odd - 4 sets of duvet covers and one is just a sheet so I raised a complaint with THX and, as expected, they sent out a new set the next day. This time it arrived individually packaged just like all the others and I was pleased to see that this one seemed to be a duvet cover after all.
"
Gabby S.
Collected.reviews
Nov 26, 2021
Featured for: order error then quick replacement
I don't believe this is a legitimate…
"I don't believe this is a legitimate company and I don't believe other positive reviews are real. I ordered over $400 worth of sheets and pillow cases..."
Roy Rucker
Trustpilot
Oct 01, 2025
Featured for: complaint about thin bedding and returns
False advertising
"Ordered a pearl white pillowcase which the website showed a photo of and it was white. What arrived was dark cream so doesn’t match my white..."
Angela Beighton
Trustpilot
Oct 01, 2025
Featured for: false advertising, color mismatch, return cost
Excellent quality of silk
"Loved the quality of mulberry silk. My pillowcases came on time and the pattern was even more beautiful in person. I have ordered from T..."
Olga Pazik
Trustpilot
Oct 01, 2025
Featured for: repeat buyer praising quality and delivery
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Filter by Source
Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: October 2025
S
Simone Schmiesing
trustpilot.com
Oct 01, 2025
Your are very fast and good quality
Your are very fas...
N
Nicoline Kersten
trustpilot.com
Oct 01, 2025
No problems
...
K
Karin Schütt
trustpilot.com
Oct 01, 2025
Thanks for this sleeping mask
Both product and ser...
L
Lena
trustpilot.com
Oct 01, 2025
I have been using several sets of silk…
I have been using several sets of silk lingerie from this supplier for over a year now. I am very satisfied and can confidently recommend them to othe...
R
Roy Rucker
trustpilot.com
Oct 01, 2025
I don't believe this is a legitimate…
I don't believe this is a legitimate company and I don't believe other positive reviews are real. I ordered over $400 worth of sheets and pillow cases...
A
Angela Beighton
trustpilot.com
Oct 01, 2025
False advertising
Ordered a pearl white pillowcase which the website showed a photo of and it was white. What arrived was dark cream so doesn’t match my white...
A
Ab24
trustpilot.com
Oct 01, 2025
Review
I bought their 19 momme silk chemise silk slip dress and mulberry silk nightcap. The nightgown is very thin, I feel a bit overpriced for the quality a...
F
Food Explorer
trustpilot.com
Oct 01, 2025
Luxurious pillowcases
I saw the silk pillowcases advertised on some internet site and read the reviews. Decided to buy a set. Even my husband likes them. Gifted a set to a...
J
Jonathan
trustpilot.com
Oct 01, 2025
THE BEST SILK FITTED SHEETS EVER
Purchased a silk king size fitted sheet and I’ve slept much better because it provides a...
j
jamie allen
trustpilot.com
Oct 01, 2025
sleeping on a cloud!
this is the best silk sheets we have ever purchased! its like sleeping on a cloud! silky smooth! i love how when i roll over my night gown rolls right...
L
Ling
trustpilot.com
Oct 01, 2025
The silk pillow are comfortable and…
The silk pillow are comfortable and provide great support for my nec...
G
Grace
trustpilot.com
Oct 01, 2025
It so beautiful and soft
It so beautiful and soft, it helps...
O
Olga Pazik
trustpilot.com
Oct 01, 2025
Excellent quality of silk
Loved the quality of mulberry silk. My pillowcases came on time and the pattern was even more beautiful in person. I have ordered from T...
S
Shirley
trustpilot.com
Oct 01, 2025
Great experience with ThxSilk
The product arrived quickly and the packaging was beyond my exp...
D
David
trustpilot.com
Oct 01, 2025
The product meet my expectation is excellent and as described.
Ordered the following: 1.Summer 6A Mulberry Silk Filled Comforter 2. 19 Momme Silk Duvet Cover on 3rd January 2025 and both items were delivered on 21...
C
Candy
trustpilot.com
Oct 01, 2025
excellent silk fitted sheet
22 momme silk fitted sheet is very soft & high quality. It...
d
default firstName default last
trustpilot.com
Oct 01, 2025
I really like Thx Silk
I really like Thx Silk, good mat...
E
Evet HaYIr
trustpilot.com
Oct 01, 2025
Great silk comforter
I was concerned that it would be like a flat sheet, very thin, because it is expensive silk, but I was wrong. It is very fluffy. Exactly as advertised...
H
Hua Shao
trustpilot.com
Oct 01, 2025
I like the silky comforter
I like the silky comfor...
K
Katie
trustpilot.com
Oct 01, 2025
I looked around and decided on Thxsilk…
I looked around and decided on Thxsilk for the fair prices and oeko-tex certific...
Conclusion
Reviews show a clear pattern: most customers report high satisfaction with product quality, comfort and delivery speed, and several reviewers say they repurchase. Common positives include perceived silk softness, color retention and beneficial effects for sleep and hair. However, a minority of reviews report problems: thin fabric, color mismatches, and unresolved return or communication issues. If you are considering THX Silk, check item descriptions and sizing carefully, review the return policy, and keep order and shipping documentation to support any follow-up with customer service.