Reviews Analyzed
4
We Collect & Analyze Reviews
Timepieces International
Experiences & Reviews
Timepieces International is an online retailer focused on watches and related jewelry and accessories. Consumers typically search for product quality, pricing, shipping and return policies, and customer service when evaluating the brand. Reviews commonly reference watch design, build, promotional discounts, and occasional packaging or fulfillment issues—topics that prospective buyers often research before purchase.
Overview & Key Metrics
Positive Sentiment
75%
Latest Review
149d
Overall Rating
3.9
Our Analysis
🎯
Service quality
A reviewer reports warehouse and service failures that repeatedly leave jewelry unpacked or damaged; follow-up requests went unresolved.
Share of mentions
Weak
7%
💰
Value for money
Two reviewers cite good prices and a discount code; one reviewer says repeated packaging/return costs negate value paid.
Share of mentions
Mixed
21%
⚡
User experience
A reviewer describes difficult returns, re-packaging and extra postal trips, making the post-purchase experience time-consuming.
Share of mentions
Weak
7%
🔧
Product quality
Multiple buyers praise watch design, solid build and easy setup; one reports pendant necklaces arriving knotted or unpackaged.
Share of mentions
Strong
29%
📞
Communication
One reviewer describes customer service as apologetic but ineffective, and notes inconsistent company address/name information.
Share of mentions
Weak
7%
⭐
Overall experience
Three reviewers report positive satisfaction with purchases and design; one reports a negative overall experience due to packaging and service.
Share of mentions
Strong
29%
Our Independent Methodology
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Data Collection
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Featured Customer Experiences
Representative examples from 4 verified reviews (October 2017 – October 2025).
No accountability at the warehouse
"After spending thousands of dollars for dozens of pieces with Time Piece International, at this point, because NOTHING in their business process has c..."
PeopleProcessTechnology
External Source
Aug 31, 2024
Featured for: Detailed negative on packaging/service
Watch
"My husband and I have been married for 6 years, so on our anniversary this year I wanted to get him something special on our 6th year marriage anniversary and this watch was perfect! After browsing online stores for almost a month until finally deciding what would make him happy enough, suddenly everything changed because TimePieces watches caught my attention. I finally managed to make a purchase and my husband really loved it. Plus the design is all one big tribute which he really appreciated. I would highly recommend TimePieces International products for anyone looking at gift-giving or even just purchasing for themselves--especially with such great prices too 😀"
Andrea Myles
Collected.reviews
Oct 30, 2021
Featured for: Positive gift-focused product praise
Just recieved two watches - all good
"Just recieved two watches - a red Adventurer what which is a red chronograph watch for out and about and a Phantom steel watch which is VERY..."
Michael
External Source
May 29, 2025
Featured for: Positive product and discount mention
I am very pleased with my purchase
"I am very pleased with my purchase. I would..."
Margaret Prestly
External Source
Oct 12, 2017
Featured for: Concise positive purchase endorsement
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 4 reviews
All Customer Reviews
Sources: External Source (3) · Collected.reviews (1) · Quotes shortened · As of: October 2025
M
Michael
External Source
May 29, 2025
Just recieved two watches - all good
Just recieved two watches - a red Adventurer what which is a red chronograph watch for out and about and a Phantom steel watch which is VERY...
P
PeopleProcessTechnology
External Source
Aug 31, 2024
No accountability at the warehouse
After spending thousands of dollars for dozens of pieces with Time Piece International, at this point, because NOTHING in their business process has c...
A
Andrea Myles
Collected.reviews
Oct 30, 2021
Watch
My husband and I have been married for 6 years, so on our anniversary this year I wanted to get him something special on our 6th year marriage anniversary and this watch was perfect! After browsing online stores for almost a month until finally deciding what would make him happy enough, suddenly everything changed because TimePieces watches caught my attention. I finally managed to make a purchase and my husband really loved it. Plus the design is all one big tribute which he really appreciated. I would highly recommend TimePieces International products for anyone looking at gift-giving or even just purchasing for themselves--especially with such great prices too 😀
M
Margaret Prestly
External Source
Oct 12, 2017
I am very pleased with my purchase
I am very pleased with my purchase. I would...
Conclusion
Reviews show a mix of consistent praise for watch design and build quality alongside at least one significant complaint about packaging, returns and follow-up. Several buyers highlight attractive prices and promotional codes that improved value, while one long-standing customer reports recurring issues with unpackaged or knotted jewelry and ineffective resolution. If you prioritize watch aesthetics and value, multiple reviewers found purchases satisfying; if you need reliable gift-ready packaging and a streamlined returns process, consider confirming packaging and return handling before ordering. Check recent customer service responsiveness and available discount options when comparing offers.