Reviews Analyzed
21
We Collect & Analyze Reviews
tink
Experiences & Reviews
Tink is an online retail company operating a public e-commerce storefront. Consumers searching for Tink reviews typically look for information on shipping reliability, stock availability, pricing, returns and customer-support responsiveness. Before purchasing, check published shipping, refund and contact policies and keep order confirmations for reference.
Overview & Key Metrics
Positive Sentiment
86%
Latest Review
12d
Overall Rating
4.0
Our Analysis
🎯
Service quality
Delivery and order fulfilment receive both praise and criticism: many orders arrive in good condition and on time, while others face significant shipping delays or stock issues.
Share of mentions
Mixed
21%
💰
Value for money
Several reviewers highlight low prices, bundles and applied discounts; perceived value is consistently positive across multiple purchases.
Share of mentions
Strong
7%
⚡
User experience
Ordering and platform usability are often reported as smooth, but numerous customers describe frustrating delays, slow status updates and repeated follow-up interactions.
Share of mentions
Mixed
22%
🔧
Product quality
Most customers report items arrived as described and functioning; few complaints about product defects, with one noted compatibility limitation for a device.
Share of mentions
Strong
14%
📞
Communication
Many reviews describe unresponsive or automated customer support, missing shipment notifications and delayed replies; a minority report timely, helpful staff interventions.
Share of mentions
Weak
13%
⭐
Overall experience
A majority of reviewers report satisfactory end-to-end purchases and would buy again, though a notable subset experienced serious shipping or support failures.
Share of mentions
Strong
22%
Our Independent Methodology
How we analyze customer reviews without bias
Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (November 2021 – October 2025).
Transactions
" I just want to share my extremely nice experience with Tink in my 1st encounter, which definitely won’t be my last.I Tried Tink for the first time last week and I was amazed by the excellent service I received and the professionalism of the team working there. To be honest I was worried about using this service but it turned out to be a very good experience. The communication was fast and simple. The platform was very easy to use and once I had a problem someone called me and followed up until I got everything right.
Finally, Tink has many strengths but in my opinion; the point which will make them a very nice reputation company is that the user can access transaction data from different banks which extremely reduces the problems that anyone might think about happening when you need a transaction statement.
Overall, I was really more than satisfied with the whole experience. Keep it up!
"
Abla Mohammed
Collected.reviews
Nov 11, 2021
Featured for: detailed positive on service and UX
Money debited immediately, goods are not shipped, no support...
"On November 24, a Sonos Arc was ordered in a bundle with a delivery time of 7-12 days - today after 19 days still no shipment. When inquiring and push..."
R.W.
Trustpilot
Oct 01, 2025
Featured for: detailed negative on shipping and support
I've made two separate purchases now…
"I've made two separate purchases now with Tink. Both were for the same product purchased a month apart. The first purchase had issues where they were..."
Justin
Trustpilot
Oct 01, 2025
Featured for: mixed experience across two purchases
Great deal !
"I got a bundle of three products for an insanely low price. I had never heard of Tink and so I was worried it was a scam..."
Mike Fruhwirth
Trustpilot
Oct 01, 2025
Featured for: emphasizes low price and fast shipping
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: October 2025
D
Douglas Long
trustpilot.com
Oct 01, 2025
Constellation Electric
I got a Sonos Roam as a signup bonus from my electric provide...
R
R.W.
trustpilot.com
Oct 01, 2025
Money debited immediately, goods are not shipped, no support...
On November 24, a Sonos Arc was ordered in a bundle with a delivery time of 7-12 days - today after 19 days still no shipment. When inquiring and push...
E
Eugene Weissberger
trustpilot.com
Oct 01, 2025
Terrible Company
I made an order over a month ago. Item hasn’t arrived and I’ve gotten no update other than it is “processing”. I emailed their customer service and go...
G
Gautam Gottumukkala
trustpilot.com
Oct 01, 2025
Great experience shopping at Tink
Great experience shopping at Tink! I got a set of Google speake...
D
Don
trustpilot.com
Oct 01, 2025
Excellent service
Excellent service, fast ordering a...
J
Justin
trustpilot.com
Oct 01, 2025
I've made two separate purchases now…
I've made two separate purchases now with Tink. Both were for the same product purchased a month apart. The first purchase had issues where they were...
R
Reed Watson
trustpilot.com
Oct 01, 2025
Products arrived fast and as advertised
Products arrived fast, as described, and prices were great! Everything was well...
J
John Heng (Singapore)
trustpilot.com
Oct 01, 2025
Google Max Speaker
Item took quite a bit longer to be shipped off as I was told they had a lot of orders to fulfil. Had to inquire about the delayed shipment as I did no...
T
Tara Gunelson
trustpilot.com
Oct 01, 2025
Very pleased
Very pleased! It arriv...
h
harshil shah
trustpilot.com
Oct 01, 2025
ordered the smart lock and was suppose…
ordered the smart lock and was suppose to ship in 2-4 days, did not receive it till date. everyday they kept telling the order is backordered and will...
J
John Foot
trustpilot.com
Oct 01, 2025
Totally happy customer!
The company name & URL had me concerned but now that they have completed the order, I am very pleased. I ordered the August lock package and everythin...
T
Terran
trustpilot.com
Oct 01, 2025
Good price
Good price, fast delivery. Issue is their automation status sys...
A
Ashmit Sanil
trustpilot.com
Oct 01, 2025
Awesome customer service
Very great. The deal I got was exactly what I was looking for. A couple days after ordering, I received an email from them that gave me a promo code f...
B
Ben Nelson
trustpilot.com
Oct 01, 2025
The only reason I don’t give 5 stars is…
The only reason I don’t give 5 stars is because I did not get a confirmation email of my order and the phone number stat...
N
Nikolay
trustpilot.com
Oct 01, 2025
Thank you!!!
Thank you! All received, as it was in the des...
R
Ric Hollis
trustpilot.com
Oct 01, 2025
Tink did their job except for one thing
We bought smart lights with a bridge, Google Home Mini and Google Home Hub. Everything works well except that the Google Home products are not yet com...
S
Scott Lee
trustpilot.com
Oct 01, 2025
Prices are unbeatable, shipping is slow
Prices are unbeatable, however, shipping is a little slow and I never received an email informing me my items had shipped. I received one out of the t...
M
Mike Fruhwirth
trustpilot.com
Oct 01, 2025
Great deal !
I got a bundle of three products for an insanely low price. I had never heard of Tink and so I was worried it was a scam...
A
Adam, Linda, Lizabeth, Lyric, Hopper Quigley
trustpilot.com
Oct 01, 2025
Slow start but finished the race...
The item took a couple days before it was shipped. Seemed to take the slow boat, but I expected that. Item was...
V
Vivek
trustpilot.com
Oct 01, 2025
awesome service
...
Conclusion
Reviewers commonly report good product condition and attractive pricing, with many purchases described as ‘as advertised.’ However, shipping reliability and stock availability are recurring issues: several customers experienced long delays or backorders. Communication and customer support are uneven—some users received prompt, helpful responses while others report missed emails or automated, unhelpful replies. For prospective buyers: weigh the lower prices against possible wait times and confirm refund/return policies before ordering. Keeping order confirmations and monitoring shipment notifications is recommended if timely delivery is important.