This single review highlights delays, return fees, sizing issues, and limited communication resolution. Consumers considering Tokyo Dreams should review the company’s shipping timelines and return policy before placing large orders. If return costs matter, confirm per-item fees and whether prepaid return labels are available. Also document order communications and ask about refund timelines to reduce the risk of a prolonged unresolved case.
Examples from available reviews (Feb 2026).
Long delays, poor customer service, and costly returns for apparel order.
“the package arrived 35 days later.”
Reviewer reports a 35-day delivery delay and an unresolved order status despite repeated follow-ups and calls.
After a $1,000 purchase the reviewer faced $50 in return shipping fees ($25 per item) and felt the extra costs reduced value.
No specific feedback on website or app usability; the reviewer described the overall transaction experience as unpleasant.
The apparel reportedly did not fit the reviewer, prompting returns and contributing to dissatisfaction with the purchase outcome.
Reviewer had to keep calling about the order and states they received no proper answers about the shipment's whereabouts.
Overall described as not pleasant: long wait, additional return costs, poor communication, and no satisfactory resolution reported.
For each review, the core experience based on original source reviews.
Sources: Collected.reviews (1) · Quotes shortened · As of: February 2026
My experience at Tokyo Dreams was not pleasant. I placed a large $1,000 order for anime apparel with them and the package arrived 35 days later. When it came, their apparel didn't fit me and I had to pay $50 to ship it back because they charge you $25 each time you want to return an item. I had to incur the extra charges hoping for something better that didn’t even materialize after the long wait. I had to keep on calling them and asking about the whereabouts of the order without a proper answer. I eventually gave up and patiently waited for the company to either refund me in full or provide my order. I don’t recommend the company!
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Tokyo Dreams is an online retail brand name that consumers search for when evaluating apparel orders, shipping, returns, and customer service. People reading reviews typically want clear details on delivery times, return policies, refund handling, and product fit to inform purchasing decisions.