Reviews Analyzed
21
We Collect & Analyze Reviews
Trend Savvy
Experiences & Reviews
Trend Savvy is an e-commerce fashion retailer that lists apparel, accessories and trend-driven items on an online storefront. Consumers typically encounter product pages, promotional pricing and site-based customer support. This profile is intended to help shoppers evaluate reviews and make informed purchasing decisions.
Overview & Key Metrics
Positive Sentiment
48%
Latest Review
18d
Overall Rating
2.9
Our Analysis
🎯
Service quality
Customer-service reports are polarized: while some praise fast, helpful support, a larger set of reviews describe unprofessional staff, unresolved issues and withheld refunds.
Share of mentions
Weak
17%
💰
Value for money
Some shoppers cite competitive prices and promotions; others allege inflated base prices or misleading discounts, raising concerns about advertised sale values.
Share of mentions
Mixed
6%
⚡
User experience
Experiences vary: several reviews note quick delivery and easy orders, while many report long delays, missing packages or cancelled/unfulfilled orders with poor follow-up.
Share of mentions
Mixed
20%
🔧
Product quality
Many customers report receiving authentic, well-fitting items; a notable subset report wrong, defective or misrepresented products compared with listings or brand originals.
Share of mentions
Mixed
12%
📞
Communication
Numerous reviews describe unresponsive channels: unanswered chats/emails, removed social accounts, full voicemails and delayed or missing refund communications.
Share of mentions
Weak
19%
⭐
Overall experience
Overall impressions are split: several five-star accounts highlight selection and service, while many negative reviews report non-delivery, refund failures and suspected fraudulent practices.
Share of mentions
Mixed
26%
Our Independent Methodology
How we analyze customer reviews without bias
Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (November 2021 – October 2025).
Terrible and fraudulent…buyers beware!!
"This company is fraudulent and deserves 0 star. Ordered a product and they emailed days later to offer an alternative since what I ordered was no long..."
Ronnie Obi
Trustpilot
Oct 01, 2025
Featured for: Accepted alternative; then stopped responding
Best customer service and product selection out there
"Trend Savvy has hands down given me the best customer experience I have ever had. Not only is their selection incredible (I can find more styles in my..."
Maggie Garratt
Trustpilot
Oct 01, 2025
Featured for: Consistently praised customer service
Fraudulent pricing practices
"I bought a pair of fendi sunglasses on sale on their website. Later, my friends made me realized that those sunglasses are being sold for a much less..."
EMR
Trustpilot
Oct 01, 2025
Featured for: Alleges inflated pricing then discount
I was looking for some nice Levi's and…
"I was looking for some nice Levi's and found everywhere to be expensive. Trendsavvy had a great price and t..."
Umber Malik
Trustpilot
Oct 01, 2025
Featured for: Fast shipping and good price
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: October 2025
W
William Craft
trustpilot.com
Oct 01, 2025
This website is a joke as they deserve…
This website is a joke as they deserve a 0. Beware!!! Took forever to get an order. If you order one item all the sudden you get charged fo...
A
Ann Anderson
trustpilot.com
Oct 01, 2025
I was disappointed with online shopping…
I was disappointed with online shopping websites due to delayed shipping. Finally I found Trend Savvy few months back a...
E
Elsie Martinez
trustpilot.com
Oct 01, 2025
I am extremely happy with my purchases
I am extremely happy with my purchases. All my products are of high-qua...
E
EMR
trustpilot.com
Oct 01, 2025
Fraudulent pricing practices
I bought a pair of fendi sunglasses on sale on their website. Later, my friends made me realized that those sunglasses are being sold for a much less...
C
Canadian Mummy
trustpilot.com
Oct 01, 2025
Unfortunately this company has filed…
Unfortunately this company has filed for bankruptcy leaving many customers with unfilled orders, or like me with a credit that was never used. I sugge...
K
Karen Agaton
trustpilot.com
Oct 01, 2025
Shady AF
I ordered a pair of sunglasses but they sent me the wrong pair. Emailed 3 times to try to exchange but no response. I tried to contact them on Instagr...
R
Ronnie Obi
trustpilot.com
Oct 01, 2025
Terrible and fraudulent…buyers beware!!
This company is fraudulent and deserves 0 star. Ordered a product and they emailed days later to offer an alternative since what I ordered was no long...
J
Jacqueline Palucci
trustpilot.com
Oct 01, 2025
NEVER RECEIVED REFUND FROM CANCELLED ORDER
I had placed an order, and decided to cancel the order, wanting to place a new one. I asked them to cancel within the hour from the time the order was...
T
Tanya Gujral
trustpilot.com
Oct 01, 2025
Gave a defective product and so…
Gave a defective product an...
I
Indie Princess
trustpilot.com
Oct 01, 2025
Fake designer dress, more expensive than original
I was looking for a dress from the brand For Love & Lemons called Piper party dress, they have a similar looking dress for much more than the actual d...
l
ll
trustpilot.com
Oct 01, 2025
Non-existent customer service
Ever since I have received my order. I have been trying to get in touch with customer service so I can start my return process. Called their "customer...
U
Umber Malik
trustpilot.com
Oct 01, 2025
I was looking for some nice Levi's and…
I was looking for some nice Levi's and found everywhere to be expensive. Trendsavvy had a great price and t...
M
Meghan Ellenor
trustpilot.com
Oct 01, 2025
TERRIBLE!
If I could rate this a - 10 I would. This company is awful! AWFUL, AWFUL, AWFUL. I have been dealing with trend savvy for a few months now and have to...
A
AR
trustpilot.com
Oct 01, 2025
The very very best.
I have been shopping with Trend savvy for a while now. I honestly don’t think I would shop elsewhere. Mainly because there customer service is unbelie...
L
Lauren Lieberman
trustpilot.com
Oct 01, 2025
I had such an amazing expierence with…
I had such an amazing expierence with Trendsavvy. not only are they extremely inclusive they are so generous and every month they donate to a unique...
S
Shirin Afshari
trustpilot.com
Oct 01, 2025
BEST CUSTOMER SERVICE
I was amazed on how good the...
T
Tami
trustpilot.com
Oct 01, 2025
FURious Fur Coat
Good store and quality authentic product. Happy with my purchase. Cust...
M
Maggie Garratt
trustpilot.com
Oct 01, 2025
Best customer service and product selection out there
Trend Savvy has hands down given me the best customer experience I have ever had. Not only is their selection incredible (I can find more styles in my...
R
Rebecca
trustpilot.com
Oct 01, 2025
Pretty good experience
...
M
MIRELLA Munozfe
trustpilot.com
Oct 01, 2025
I never received my paquet
I never received my paquet . And not respond this i...
Conclusion
Reviews for Trend Savvy are mixed and show clear patterns that shoppers should weigh before buying. Many customers report fast shipping, good prices and helpful customer service, but a substantial number describe wrong or defective items, missing deliveries, and unresponsive support or delayed refunds. Several reviews also allege misleading pricing or business interruptions that affected orders. For consumers: check payment protections, confirm return and refund policies, and consider buying high-value or designer items from alternative authorized retailers if you need stronger purchase guarantees.