Reviews Analyzed
5
We Collect & Analyze Reviews
Trina Turk
Experiences & Reviews
Trina Turk is an American fashion brand founded by designer Trina Turk, known for ready-to-wear apparel, swimwear, accessories and resort-inspired pieces. The label is associated with bold prints, colorful patterns and Palm Springs–influenced styling. Consumers searching reviews often look for information on fit, fabric quality, pricing and customer service policies.
Overview & Key Metrics
Positive Sentiment
20%
Latest Review
22d
Overall Rating
1.6
Our Analysis
🎯
Service quality
Several reviewers report unhelpful or absent staff and no timely responses from customer service, including missed callbacks and ignored inquiries.
Share of mentions
Weak
17%
💰
Value for money
Multiple reviewers say items feel overpriced relative to observed fabric and construction issues, and some noted unexpected return charges or pricing discrepancies.
Share of mentions
Weak
17%
⚡
User experience
Customers describe problematic online shopping (advertised prices differing, cumbersome returns) and inconsistent in-store experiences affecting overall purchase satisfaction.
Share of mentions
Weak
17%
🔧
Product quality
Complaints focus on fabric pulls, garments that stretch or sag after short wear, and sizing inconsistencies; one reviewer compliments color and prints.
Share of mentions
Weak
13%
📞
Communication
Reports include unanswered messages, no callback after promised follow-up, and in-store staff who did not acknowledge or thank purchasing customers.
Share of mentions
Weak
13%
⭐
Overall experience
Most reviewers describe negative overall experiences driven by service, returns and quality concerns; one review highlights a positive shopping experience.
Share of mentions
Weak
22%
Our Independent Methodology
How we analyze customer reviews without bias
Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
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Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 5 verified reviews (July 2022 – October 2025).
Positive Shopping Experience At Trina Turk
"I recently purchased some clothing and accessories from Trina Turk, and I must say that my experience was nothing short of amazing. Their collection of contemporary and glamorous ready-to-wear women's clothing is infused with signature prints, bold colors, and patterns which are truly eye-catching."
Flatley
Collected.reviews
Jul 14, 2022
Featured for: positive shopping experience and style
False advertised pricing
"Mr Turk advertised a swim suit on IG for $79. When you click on the website link. The price is $159. I wrote customer service and got no response. I c..."
D.D.
Trustpilot
Oct 01, 2025
Featured for: false pricing; no callback
Nonexistent customer service for online…
"Nonexistent customer service for online purchase. Returns are..."
Shawna
Trustpilot
Oct 01, 2025
Featured for: online purchase; returns charged
Pretty disappointing....
"Pretty disappointing..... On a recent trip to Coachella Valley to visit family, my partner and I stopped into Mr. Turk because as a former Palm Spring..."
T.M.
Trustpilot
Oct 01, 2025
Featured for: in-store poor service and quality
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 5 reviews
All Customer Reviews
Sources: Trustpilot (4) · Collected.reviews (1) · Quotes shortened · As of: October 2025
D
D.D.
trustpilot.com
Oct 01, 2025
False advertised pricing
Mr Turk advertised a swim suit on IG for $79. When you click on the website link. The price is $159. I wrote customer service and got no response. I c...
S
Shawna
trustpilot.com
Oct 01, 2025
Nonexistent customer service for online…
Nonexistent customer service for online purchase. Returns are...
G
Ginger Zeller
trustpilot.com
Oct 01, 2025
The ladies shirt is overpriced and also…
The ladies shirt is overpriced and also developed pulls in the shirt. I thought because the blouse was at a very high price the quality would be bette...
T
T.M.
trustpilot.com
Oct 01, 2025
Pretty disappointing....
Pretty disappointing..... On a recent trip to Coachella Valley to visit family, my partner and I stopped into Mr. Turk because as a former Palm Spring...
F
Flatley
Collected.reviews
Jul 14, 2022
Positive Shopping Experience At Trina Turk
I recently purchased some clothing and accessories from Trina Turk, and I must say that my experience was nothing short of amazing. Their collection of contemporary and glamorous ready-to-wear women's clothing is infused with signature prints, bold colors, and patterns which are truly eye-catching.
Conclusion
Recent reviews show recurrent customer concerns about service responsiveness, communication and returns. Several reviewers report pricing discrepancies between social posts and the website, and difficulties getting callbacks or help. Product-related comments include fabric pulls, garments that stretch or lose shape quickly, and sizing inconsistencies for some items, while one reviewer praises the brand’s prints and colors. If you’re considering a purchase, check current pricing on the product page, review the return policy and recent customer feedback, and inspect construction and sizing notes before buying.