Many reviewers describe online support that doesn’t respond, rude handling of returns, and in-store staff who brush customers off. Several customers also mention garment defects, including pulls on higher-priced blouses. One review highlights the brand’s bold, modern collection and a purchase they were happy with. Most of the feedback is low-rated.
Examples from available reviews (Jul 2022 – Mar 2026).
Online customer service was nonexistent and returns were cumbersome.
“Nonexistent customer service for online purchase.”
Expensive blouse developed pulls and did not meet quality expectations.
“The ladies shirt is overpriced and also developed pulls in the shirt.”
Ignored by staff, felt unwelcome in-store and found garment quality poor.
“She didn't have the decency say "Hello", or "Thank You", nothing.”
Purchased clothing and accessories; enjoyed their eye-catching contemporary collection.
“my experience was nothing short of amazing.”
Reviewers often say online customer service is missing or not helpful. Several describe rude return interactions and store staff who ignore shoppers. These problems show up with both online and in-person purchases.
Some customers connect the high prices to weak wear when items develop pulls. Comments focus on costly blouses and shirts that fell short of expectations. Positive reviews rarely mention value.
Store visits vary, from being overlooked to getting attentive help that led to a good purchase. Some reviewers say they felt unwelcome. Online shoppers point to friction when they try to get problems resolved.
Several reviews mention fabric pulls and construction problems on items they call overpriced. Complaints center on tops and blouses that showed wear too soon. No one highlights long-term durability.
Customers report questions going unanswered and requests about price differences being ignored. One review mentions a lower online price that staff didn’t address. Replies and follow-up seem uneven across channels.
Most ratings are low, and they mainly focus on service and quality problems, so the overall picture leans negative. One higher-rated review praises the collection’s visual appeal, sharply contrasting the style with the after-sale support.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (6) · Collected.reviews (1) · Quotes shortened · As of: March 2026
Shirt was poor quality and returns were handled rudely.
“Do not buy here! Horrible!”
Shirt was poor quality and returns were handled rudely.
“Do not buy here! Horrible!”
Advertised lower price online, customer service ignored and unresponsive.
“Worst customer service ever for a high end brand.”
Online customer service was nonexistent and returns were cumbersome.
“Nonexistent customer service for online purchase.”
Expensive blouse developed pulls and did not meet quality expectations.
“The ladies shirt is overpriced and also developed pulls in the shirt.”
Ignored by staff, felt unwelcome in-store and found garment quality poor.
“She didn't have the decency say "Hello", or "Thank You", nothing.”
I recently purchased some clothing and accessories from Trina Turk, and I must say that my experience was nothing short of amazing. Their collection of contemporary and glamorous ready-to-wear women's clothing is infused with signature prints, bold colors, and patterns which are truly eye-catching.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Trina Turk is a Los Angeles fashion label that designs and sells women’s ready-to-wear clothing and accessories. The line includes patterned dresses, tailored blouses, resort wear, swimwear, and matching accessories. Shoppers can buy through the brand’s website and at branded boutiques in select locations. Product pages usually call out prints, fabric details, and sizing to help customers choose online.