Reviews show a mix of outcomes but tilt toward dissatisfaction: many customers report quality or fulfilment issues (odour, wrong items, fading) and difficulty with returns or responsive support. A minority reported a positive purchase and helpful customer service. If you consider buying, review the seller’s return policy and inspect shipping/return costs before completing an order. For higher-value purchases, document the item on arrival and consider payment methods with purchase protection. Check product photos, material descriptions, and recent customer feedback to assess durability and fit before purchasing.
Examples from available reviews (Oct 2025 – Feb 2026).
Product, customer service, and overall experience were positive.
“Great jacket, awesome quality!”
They sent the wrong coat and failed to respond to support emails.
“This website is a scam DO NOT buy from them!!”
Jacket smelled bad and customer service refused return postage reimbursement.
“disgusting odour.”
Jacket was warm but shoulders faded after a year and half.
“The plus is that its a warm jacket”
Multiple reviewers report poor return handling and unsatisfactory customer-service interactions; one reviewer explicitly describes a positive experience.
Several customers say the jackets did not justify the price due to quality, wrong items, or extra costs; one reviewer found it worth the cost.
Few mentions overall; one reviewer described website/chat failures and unanswered messages, so reports are limited but negative when present.
Feedback ranges from warm and satisfactory to complaints of smell, fading, wrong or low-quality items; durability and odour are recurring concerns.
Several reviewers describe unreturned emails, lack of live chat, or rude staff; one reviewer reports responsive, helpful communication.
Most reviewers report negative overall experiences driven by quality and support issues; a single positive review cites good product and service.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (7) · Quotes shortened · As of: February 2026
Slim-fit parka was warm, good quality, and returns were handled well.
“Quality is solid, from what I can tell.”
Selection was poor and many popular models are sold out.
“Their selection is very poor.”
Jacket was poor quality, smelled, and return was denied.
“It's a terrible quality product.”
Product, customer service, and overall experience were positive.
“Great jacket, awesome quality!”
They sent the wrong coat and failed to respond to support emails.
“This website is a scam DO NOT buy from them!!”
Jacket was warm but shoulders faded after a year and half.
“The plus is that its a warm jacket”
Jacket smelled bad and customer service refused return postage reimbursement.
“disgusting odour.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Triple F.A.T. Goose is an outerwear brand selling insulated jackets and parkas, primarily through direct online retail. Consumers researching the brand commonly look for information on warmth, fit, materials, durability, return policies, and customer service. Review aggregators and purchase-protection options (for example credit-card dispute processes) can be relevant when evaluating reported issues with orders or returns.