Triple F.A.T. Goose
Experiences & Reviews
Triple F.A.T. Goose is an outerwear brand selling insulated jackets and parkas, primarily through direct online retail. Consumers researching the brand commonly look for information on warmth, fit, materials, durability, return policies, and customer service. Review aggregators and purchase-protection options (for example credit-card dispute processes) can be relevant when evaluating reported issues with orders or returns.
Overview & Key Metrics
Our Analysis
Service quality
Multiple reviewers report poor return handling and unsatisfactory customer-service interactions; one reviewer explicitly describes a positive experience.
Value for money
Several customers say the jackets did not justify the price due to quality, wrong items, or extra costs; one reviewer found it worth the cost.
User experience
Few mentions overall; one reviewer described website/chat failures and unanswered messages, so reports are limited but negative when present.
Product quality
Feedback ranges from warm and satisfactory to complaints of smell, fading, wrong or low-quality items; durability and odour are recurring concerns.
Communication
Several reviewers describe unreturned emails, lack of live chat, or rude staff; one reviewer reports responsive, helpful communication.
Overall experience
Most reviewers report negative overall experiences driven by quality and support issues; a single positive review cites good product and service.
Our Independent Methodology
How we analyze customer reviews without bias
Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
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Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 5 verified reviews (October 2025).
Great jacket
"Great jacket, awesome quality! Definitely worth every single dollar spent on it. Despite the neg..."
They scammed me!! Robbed me!!
"This website is a scam DO NOT buy from them!! They sent me the wrong coat, a cheaper,shorter and uglier coat to what I ordered! After paying $670 they..."
AVOID! SMELLY POOR QUALITY JACKETS AND OBNOXIOUS CUSTOMER SERVICE!
"The jacket delivered to me was unsuitable because of its disgusting odour. I requested a return and the customer service rep I liaised with (Ralph), w..."
The plus is that its a warm jacketโฆ
"The plus is that its a warm jacket which is what I wanted. I Cant fault that so Bravo. The downside is that after a year and half the shoulders faded..."
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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All Customer Reviews
Sources: Trustpilot (5) ยท Quotes shortened ยท As of: October 2025
Worst clothing experience of my life
Worst clothing experience of my life. You might as well not be wearing a coat. It's a terrible quality product. The second I put it on, I knew it was...
Great jacket
Great jacket, awesome quality! Definitely worth every single dollar spent on it. Despite the neg...
They scammed me!! Robbed me!!
This website is a scam DO NOT buy from them!! They sent me the wrong coat, a cheaper,shorter and uglier coat to what I ordered! After paying $670 they...
The plus is that its a warm jacketโฆ
The plus is that its a warm jacket which is what I wanted. I Cant fault that so Bravo. The downside is that after a year and half the shoulders faded...
AVOID! SMELLY POOR QUALITY JACKETS AND OBNOXIOUS CUSTOMER SERVICE!
The jacket delivered to me was unsuitable because of its disgusting odour. I requested a return and the customer service rep I liaised with (Ralph), w...
Conclusion
Reviews show a mix of outcomes but tilt toward dissatisfaction: many customers report quality or fulfilment issues (odour, wrong items, fading) and difficulty with returns or responsive support. A minority reported a positive purchase and helpful customer service. If you consider buying, review the sellerโs return policy and inspect shipping/return costs before completing an order. For higher-value purchases, document the item on arrival and consider payment methods with purchase protection. Check product photos, material descriptions, and recent customer feedback to assess durability and fit before purchasing.