Reviews show a clear divide between praised craftsmanship and after-sale issues. Several customers mention quick, personal work and on-time shipping. Others describe broken or ill-fitting jewelry and trouble getting replacements or refunds.
Examples from available reviews (Dec 2021 – Mar 2026).
Company provided immediate, generous customer service and replaced necklace.
“Best ever customer service!”
Received wrong jewelry and staff refused refund or replacement, rude.
“Did not refund replace or offer a return label.”
Gold-finish necklace looked cheap and reviewer would not repurchase.
“Looks cheap.”
First order was smooth; jewelry high quality and shipped timely.
“The jewelry I received was very high quality”
Reviews describe very different service experiences. Several customers mention refused replacements, incorrect shipments, and rude interactions. Others say they received immediate, generous help and fast custom work.
Few reviews address value directly, but the complaints are pointed. One calls the items overpriced and advises not to buy. Other comments about cheap finishes and parts that fail add to the value concerns.
Ordering stories range from easy first purchases to difficult returns. Some customers report timely shipping and being happy when the order arrived. Several reviews describe usability problems, including poorly machined parts, openings that are too small, and pieces that fall out.
Some reviewers say the jewelry is high quality and well made. Others report cheap-looking finishes, breakage, and sizing problems in tunnels and back flares. Multiple comments connect machining or material issues to pieces not working as intended.
Communication feedback swings between attentive, personal replies and dismissive or unprofessional messages. Several reviewers say staff refused replacements, refunds, or return labels. A few point to specific staff members for quick, helpful responses.
Feedback runs from very satisfied to strongly frustrated. Positive reviews highlight craftsmanship and custom work. Negative ones center on product failures and poor after-sales support.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (10) · Collected.reviews (1) · Quotes shortened · As of: March 2026
Necklace broke and company later refused replacement without an order number.
“she can’t proceed with replacement”
Company provided immediate, generous customer service and replaced necklace.
“Best ever customer service!”
Necklace seemed cheaply made and overpriced compared to alternatives.
“DO NOT WASTE UR MONEY !!!!!!!”
Gold-finish necklace looked cheap and reviewer would not repurchase.
“Looks cheap.”
Received wrong jewelry and staff refused refund or replacement, rude.
“Did not refund replace or offer a return label.”
Double-flare tunnels were too small in back flare and kept falling out.
“they constantly fall out”
Most replacement parts were poorly machined and openings were too small.
“All but one of the pieces openings were too small.”
Unprofessional service and subpar jewelry caused irritation and disappointment.
“Unprofessional, dismissive, and I regret ever purchasing from them.”
Products were good quality but order/service was slow.
“Good quality products, but slow service.”
First order was smooth; jewelry high quality and shipped timely.
“The jewelry I received was very high quality”
The Tulsa body jewelry staff went above and above to ensure that I was satisfied with my purchase.
My late father's 10th-anniversary ring was transformed into a pendant for me on an emotional trip.
Ann gave me a lot of advice and helped me arrange the pendant, which I'm really pleased with.
They all have so many years of experience in the jewelry industry when put together..
Ann crafted a gorgeous pendant for me in just two days, and I couldn't be happier with it.
I couldn't thank you enough for making my day.
Tulsa Body Jewelry, Thank you for taking the time to hear my story and accompanying me on this journey.
Ann, thank you for your expertise in valuing our property.
There is a special space in my heart for my dad, and the pendant will help me remember him.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Tulsa Body Jewelry is a retail studio focused on body and piercing jewelry. It sells tunnels, plugs, rings, necklaces, and custom pieces. The studio also offers custom fabrication and jewelry adjustments on site. Pieces come in multiple materials and sizes, with online ordering available alongside studio consultations.