Review content shows a clear split in customer experience. Several reviewers highlight positive, skilled in-person work and careful packaging, including a custom pendant completed quickly. However, a larger share report product-quality problems (wrong gauges, poor machining, cheap finishes) and dissatisfied service or communication when seeking refunds, replacements, or support. If you are considering Tulsa Body Jewelry, inspect gauge/size details carefully, ask about return or exchange policies before purchase, and consider buying single test items before larger orders. Look for documented proof (photos, order confirmations) when contacting support to speed any dispute resolution.
Examples from available reviews (Dec 2021 – Feb 2026).
Staff provided attentive personalized service transforming a ring into a treasured pendant.
“Ann crafted a gorgeous pendant for me in just two days, and I couldn't be happier with it.”
First order was smooth; jewelry high quality and shipped timely.
“The jewelry I received was very high quality”
Unprofessional service and subpar jewelry caused irritation and disappointment.
“Unprofessional, dismissive, and I regret ever purchasing from them.”
Received wrong jewelry and staff refused refund or replacement, rude.
“Did not refund replace or offer a return label.”
Some reviews praise attentive, skilled staff and quick custom work; several others describe rude, unprofessional, or slow service and poor handling of problems.
Multiple buyers report items feeling cheap or not worth the price; a small number found pieces reasonably priced for perceived quality.
Order and fulfillment experiences are mixed: some orders processed timely, while others arrived wrong, unusable, or with limited return options.
Reports range from high-quality, well-crafted custom pieces to frequent complaints about poor machining, wrong gauges, cheap finishes, and short lifespan.
Some customers describe helpful, empathetic staff and clear packaging; multiple reports cite denied claims, dismissive responses, and difficult returns.
Overall impressions diverge: a few highly positive in-store/custom experiences, but a larger set of reviews report product and service failures.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (10) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Necklace broke and company later refused replacement without an order number.
“she can’t proceed with replacement”
Company provided immediate, generous customer service and replaced necklace.
“Best ever customer service!”
Necklace seemed cheaply made and overpriced compared to alternatives.
“DO NOT WASTE UR MONEY !!!!!!!”
Gold-finish necklace looked cheap and reviewer would not repurchase.
“Looks cheap.”
Received wrong jewelry and staff refused refund or replacement, rude.
“Did not refund replace or offer a return label.”
Double-flare tunnels were too small in back flare and kept falling out.
“they constantly fall out”
Most replacement parts were poorly machined and openings were too small.
“All but one of the pieces openings were too small.”
Unprofessional service and subpar jewelry caused irritation and disappointment.
“Unprofessional, dismissive, and I regret ever purchasing from them.”
Products were good quality but order/service was slow.
“Good quality products, but slow service.”
First order was smooth; jewelry high quality and shipped timely.
“The jewelry I received was very high quality”
The Tulsa body jewelry staff went above and above to ensure that I was satisfied with my purchase.
My late father's 10th-anniversary ring was transformed into a pendant for me on an emotional trip.
Ann gave me a lot of advice and helped me arrange the pendant, which I'm really pleased with.
They all have so many years of experience in the jewelry industry when put together..
Ann crafted a gorgeous pendant for me in just two days, and I couldn't be happier with it.
I couldn't thank you enough for making my day.
Tulsa Body Jewelry, Thank you for taking the time to hear my story and accompanying me on this journey.
Ann, thank you for your expertise in valuing our property.
There is a special space in my heart for my dad, and the pendant will help me remember him.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Tulsa Body Jewelry is a retailer focused on body jewelry and piercing supplies, serving consumers who buy jewelry pieces and replacement parts. People researching the company typically look for information about product quality, customer service, order fulfillment, returns, and in-store customization or repair work.