Reviews Analyzed
20
We Collect & Analyze Reviews
TV Lift Cabinet
Experiences & Reviews
TV Lift Cabinet is a company that designs and sells furniture with integrated motorized TV lift mechanisms for residential use. Their product range typically includes multiple cabinet styles and sizes, mounting options, and technical specifications aimed at concealing televisions in bedrooms, dens, or multi‑use rooms. Consumers researching this brand often look for build quality, compatibility with TV/soundbar models, repair access, and service or parts support.
Overview & Key Metrics
Positive Sentiment
90%
Latest Review
26d
Overall Rating
4.5
Our Analysis
🎯
Service quality
Most reviewers describe prompt, helpful support and fast parts or replacements; a smaller group reports slow or unresponsive service in specific cases.
Share of mentions
Strong
17%
💰
Value for money
A few buyers explicitly call the cabinets affordable or good value, but mentions are limited so conclusions are tentative.
Share of mentions
Mixed
4%
⚡
User experience
Many users report easy installation, quiet operation and satisfying daily use; a minority report compatibility or repair frustrations.
Share of mentions
Strong
22%
🔧
Product quality
Multiple reviews praise build quality, finish and smooth lift operation; some describe defects, loose veneer, or access limitations for repairs.
Share of mentions
Strong
17%
📞
Communication
Numerous buyers note clear order updates and helpful reps; others report poor follow-up on repairs or complicated return coordination.
Share of mentions
Mixed
16%
⭐
Overall experience
Overall impressions are largely positive, citing good products and responsive support, though some customers experienced difficult repairs or returns.
Share of mentions
Strong
23%
Our Independent Methodology
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Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 20 verified reviews (October 2025).
Exceptional product and service
"The TV Lift cabinet is extremely well made, with a beautiful finish, and being able to conceal our tv in a small, multi-purpose room fits our needs. W..."
Alex & Barbara Douds
Trustpilot
Oct 01, 2025
Featured for: Detailed praise for product and service
Poor design, poor construction
"I purchased the lift cabinet six years ago. Yesterday the lift mechanism stopped working. I spoke to customer service. This person was technically inc..."
john shepherd
Trustpilot
Oct 01, 2025
Featured for: Design flaw, inaccessible mechanism, unresponsive owner
Quality good- returns/exchanges far from 'easy' as advertised
"Cabinet quality and customer service are good, but 'easy returns' is far from the way I'd describe that process. We tried to return and exchange the o..."
Doug Nash
Trustpilot
Oct 01, 2025
Featured for: Returns process costly and complicated
I should have sent the cabinet back
"I should have sent the cabinet back, however I decided to keep it. The first thing was I could not get a Vizio 43” to work with the electronics. None..."
B. L. Coffey
Trustpilot
Oct 01, 2025
Featured for: Compatibility and veneer issues; mixed service
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 20 reviews
All Customer Reviews
Sources: Trustpilot (20) · Quotes shortened · As of: October 2025
J
Jeri Kennedy
trustpilot.com
Oct 01, 2025
We purchased our TVLift Cabinet about 4…
We purchased our TVLift Cabinet about 4 years ago and love it everyday! It's a beautiful piece of furniture and allows us to enjoy our TV from every c...
A
Alex & Barbara Douds
trustpilot.com
Oct 01, 2025
Exceptional product and service
The TV Lift cabinet is extremely well made, with a beautiful finish, and being able to conceal our tv in a small, multi-purpose room fits our needs. W...
C
Cindy
trustpilot.com
Oct 01, 2025
Wonderful phone ordering experience
I ordered my TV Lift fireplace on the phone. It was great to not be on hold. Emma who helped me with my order was easy to understand...
S
Stuart
trustpilot.com
Oct 01, 2025
The best Customer Experience in a while
I had a problem with my Tv Lift cabinet after a power outage surge. They identified the part that I needed to fix my problem, which I purchased On ins...
V
Vishal Lakhani
trustpilot.com
Oct 01, 2025
Excellence, Affordable, unbeatable, Supportive
Just one sentence for worth for money product...
M
Mary Spears Hawthorne
trustpilot.com
Oct 01, 2025
5 STAR Customer Service
5 STAR Customer Service. Somehow, some way, I servered my TV Lift power cord while moving my cabinet around in my backyard. I called customer service...
B
B. L. Coffey
trustpilot.com
Oct 01, 2025
I should have sent the cabinet back
I should have sent the cabinet back, however I decided to keep it. The first thing was I could not get a Vizio 43” to work with the electronics. None...
B
Breezy Salmon
trustpilot.com
Oct 01, 2025
Customer Service A++
The delivery company somehow inverted a couple of digits in my phone number so I began to wonder where my new toy was... why the lift cabinet hadn't a...
S
Samantha Quinter
trustpilot.com
Oct 01, 2025
Very satisfied with the product and the…
Very satisfied with the product and the customer support even more so. I cal...
j
john shepherd
trustpilot.com
Oct 01, 2025
Poor design, poor construction
I purchased the lift cabinet six years ago. Yesterday the lift mechanism stopped working. I spoke to customer service. This person was technically inc...
L
Linda Meyer
trustpilot.com
Oct 01, 2025
I absolutely love my TV Lift Cabinet
I absolutely love my TV Lift Cabinet. I got the Princeton for a 75-inch television. It is beautiful and very wel...
B
Bob Walsh
trustpilot.com
Oct 01, 2025
So far, so good.
I am reading reviews today since I am soon to be a customer. This company has been very responsive and communicative. I have received no less than fou...
D
Doug Nash
trustpilot.com
Oct 01, 2025
Quality good- returns/exchanges far from 'easy' as advertised
Cabinet quality and customer service are good, but 'easy returns' is far from the way I'd describe that process. We tried to return and exchange the o...
J
Joseph Walton
trustpilot.com
Oct 01, 2025
Broken lift!
Why is it so hard to find someone to service my TV Lift? All I got from the company was a Do-It-Yo...
J
Jerry Ellis
trustpilot.com
Oct 01, 2025
Excellent product!
Excellent product! And far cheaper than competitive products. Easy to in...
B
Becky D.
trustpilot.com
Oct 01, 2025
Adagio Black Lift cabinet
We purchased the black Adagio cabinet in June 2018. Due to its popularity it was on back order and took 2.5 months to be delivered Although it was lon...
K
Kristin Tavrides - Bien Living Design
trustpilot.com
Oct 01, 2025
Perfect cabinet
Perfect cabinet! My client loves everything about this cabinet - it works like a breeze and looks incredi...
T
Tim Moore
trustpilot.com
Oct 01, 2025
TV Lift Cabinet
We are extremely satisfied with our TV Lift Cabinet. It is well made, came well packaged and the white glove delivery service worked out great....
S
Stacy Rastelli
trustpilot.com
Oct 01, 2025
Absolutely love our new TV Lift Cabinet!
Exceptional product and service! We just love the way our TV is hidden at the edge of our bed and pops up with just a push of a button. Looks better t...
N
Nicola Moering
trustpilot.com
Oct 01, 2025
TV lift cabinet
My cabinet came and it is beautiful. It was delivered and unpacked and set in place by friendly efficient delivery people. Than the installer...
Conclusion
Reviewers most often report strong product finishes and quiet, reliable lift operation, and many describe quick, helpful responses when parts or repairs are needed. At the same time, several reports call out specific problems: compatibility with certain TV or soundbar models, loose veneer or casters, and cabinets built without easy access for repairs. Return and exchange logistics are described as time consuming and potentially costly by some customers. If you’re considering a purchase, ask the seller about TV and soundbar compatibility, access panels or repair options, documented return procedures, and parts availability before ordering.