User reviews for Twinklens are dominated by positive remarks about lens comfort, design, and affordability, with multiple customers noting fast processing and usable coupons. However, a minority of reviewers report delivery problems, long transit times, restrictive payment options, or returns that incurred extra cost. A few customers reported fit or irritation concerns, although some of those also describe quick refunds. Before buying, consumers should verify the seller's return and refund policy, accepted payment methods, and confirm any prescription or safety requirements for cosmetic lenses.
Examples from available reviews (Dec 2021 – Feb 2026).
Used discount offers; received fast shipping and good quality lenses.
“The quality of their contacts are amazing.”
Package marked delivered but never received; no customer response.
“it said it was delivered but I never saw a package at my door”
Contact caused eye redness and irritation; reviewer received a refund.
“it had caused my eye to get red and irritated”
Shipping took a month and return costs made reviewer discard lenses.
“it took a month to get.”
Many reviewers report prompt processing and on-time delivery; a minority describe late, missing shipments or delivery problems.
Multiple reviewers highlight affordable prices, discounts and usable coupon codes; a few mention costs tied to returns or refunds.
Several users praise the website and easy ordering; a small set report payment restrictions or inability to complete orders.
Most reviewers describe lenses as comfortable, natural-looking and durable; a small number report fit issues or eye irritation.
Some customers report polite, helpful support and quick refunds, while others say they received no response or experienced return disputes.
A majority express satisfaction, repeat purchases and recommendations; a minority report problems with delivery, returns or fit.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (28) · Sitejabber (20) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Unique selection but prices higher than some alternatives.
“there's contacts that are 10-15 dollars cheaper.”
Contacts fit perfectly and provided a fun creepy effect.
“The contacts fit perfectly in my eyes!”
Color options limited for very dark eyes, but overall nice.
“I wish there was a better color for dark dark eyes but still nice”
Fast delivery and comfortable lenses overall.
“I love how quickly they got to me and they are so comfortable”
Shipping was faster than expected, under two weeks.
“Shipping was a lot faster than I expected less than 2 week wait”
First order satisfied and reviewer will order again in future.
“This was my 1st time ordering and I was satisfied with it.”
Pleased with fast shipping and selection; will order again.
“Fast shipping, great selection, matches the cost.”
Support resolved the problem quickly and reviewer received contacts.
“I did receive my contacts.”
Blackout lenses are black but not opaque; reviewer disappointed.
“Well they are black but I can see through them”
Good quality contacts at low prices, with occasional longer shipping.
“10 pairs of contacts for 50 buck no one can beat tht price..”
Purchased as a gift and reviewer has no usage information yet.
“They are a Christmas gift for my grandson. I don't have any information to base a review on at the moment.”
Product arrived as expected though shipping tracking stayed in China.
“my shipping wouldn't update and the location stayed in china”
Fast shipping and a damaged lens was promptly replaced by support.
“One contact came damaged and the customer support was so helpful and kind and replaced it quickly!”
Package delay was resolved after prompt customer service response.
“when I contacted them, they responded right away, letting me know what went wrong and resolved the issue”
Customized order arrived on time and matched expectations.
“I received my customized order within the time frame that was promised”
Order arrived at the door as expected.
“they showed up at the door.”
First-time user liked the contacts despite long initial insertion time.
“since it was my first time it took me hours to finally put them on”
Shipped earlier than expected and contacts were comfortable.
“Shipping was within the 7 days even though it said a later date.”
Delivered on time for Halloween; reviewer was very happy.
“Got them right on time for Halloween, very happy with my experience”
Arrived quickly; contacts were soft, comfortable, and non-irritating.
“Came SUPER fast! Great quality, very comfortable love them!”
Order was canceled and refunded without explanation, ruining plans.
“My order was canceled and refunded with no explanation at all!”
Contacts were too large and the company did not respond to returns.
“they were too big so I immediately emailed them for a return address”
Great product, fast delivery, and excellent refund process.
“Best refund process ever.”
Customer support was responsive and issued a full refund despite issues.
“customer support was really great.”
Initial scleras didn't fit; received partial refund and loved mini scleras.
“they gave me half a refund.”
Large variety and deals provide good value for money.
“I can get far better bang for my buck!!!”
Tracking never updated and customer service used AI responses, then stopped replying.
“This website is a scam, do not buy from here!”
Consistently timely shipping, helpful reps, and comfortable safe contacts.
“Their contacts are safe and comfortable to wear, and they have such a large amazing categories to meet the needs for anyone.”
Package marked delivered but never received; no customer response.
“it said it was delivered but I never saw a package at my door”
Order arrived in under two weeks; satisfied with quality and speed.
“received my order less than 2 weeks later!”
Delivered quickly and lenses were excellent.
“Was delivered quickly and the lens are absolutely amazing”
Lenses are perfect and comfortable to wear.
“The lens are so perfect and comfortable to wear”
Regular customer always satisfied and recommends the site.
“I buy contacts from twinklens all the time”
Customer service was helpful; contacts were good quality and lasting.
“Customer service has generally been very efficient and helpful.”
Contacts have a comfortable fit.
“Comfortable fit”
Contacts are safe, comfortable, and look natural.
“The contacts are safe comfortable and look natural”
Buys many lenses and really loves them.
“I order so many eyes i just love them I can't stop.”
Unable to order because site doesn't accept prepaid credit cards.
“they don't except prepaid credit cards”
Packaging includes a cute contact case and is worth the price.
“i love the packaging, each pair of lens comes with their own cute contact case.”
Used discount offers; received fast shipping and good quality lenses.
“The quality of their contacts are amazing.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Twinklens is an online seller of cosmetic and colored contact lenses commonly used for fashion, cosplay, and theatrical purposes. When researching user feedback, consumers should check product safety, prescription requirements, return and shipping policies, and accepted payment methods to make an informed purchase decision.