Reviewers often point to solid build quality, sharp tailored fits, and fast shipping. Many mention standout designs and come back to buy again. A smaller share report uneven sizing, delivery handling problems, and occasional doubts about fabric choice for the price.
Examples from available reviews (Nov 2021 – Mar 2026).
Spectacular suit quality, perfect fit, well-packaged and quick delivery.
“The quality of the suit was spectacular!”
Delivery mistake left suit next to bin, customer service communicated well.
“dont like that the driver left a £200 suit sitting next to my outdoor bin”
Trousers were too long and waist size too small.
“I going to return at least one pair as the waist size is too small.”
Suit fits perfectly but material felt lower value for price.
“it fits perfectly but for the price id hope for a better material other then polyester”
Many reviewers describe quick, responsive support that steps in to fix shipping or order issues. Several mention fast dispatch and smooth handoffs to couriers. A small number report delivery errors or delays that needed manual follow-up.
Many buyers like the pricing and feel the design and fit deliver good value. A limited set question the fabric choice for the price paid. A few also mention extra import charges that reduced overall value.
Customers often mention quick processing, tidy packaging, and an easy online checkout. Many report repeat purchases and strong satisfaction with the style range. A minority run into fit and sizing inconsistencies, sometimes leading to returns or exchanges.
Most feedback highlights sturdy construction, clean finishing, and fits that stay consistent across items. A few isolated comments note small issues like poorly sewn buttons or occasional sizing mismatches. Reviewers often call out pieces that fit well without extra tailoring.
Reviewers regularly mention helpful staff and clear replies when something goes wrong. Several say staff got involved to sort courier or stock issues. Direct complaints about communication are rare compared with praise for hands-on support.
Most reviews come from very satisfied customers, with fit, design, and delivery speed mentioned most. A smaller group notes issues with fit, fabric expectations, or delivery handling. In several cases, those problems were addressed through customer support.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Collected.reviews (1) · Quotes shortened · As of: March 2026
My boyfriend is so fond of skinny suits that I decided to buy him a new one from this shop as a surprise. It came in six days, so I was very happy. However, the measurements are different from what I sent them! Of course, the suit doesn't fit him good at all! He looks ridiculous and quite silly as well. After sending them a letter with several pictures, they replied that it's the correct size. What a joke? I gave his measurements, they sent me the wrong size and they got the guts to reply it's the same size. What kind of logic is that? They made me look like a fool! This is so disgraceful! I will never deal with them again. So, be careful if you decide to buy from this shop.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Twisted Tailor designs and sells tailored menswear such as suits, blazers, shirts, and trousers. It sells ready-to-wear items and also offers made-to-measure through its online store. Listings usually show fabric composition and care details to help buyers choose. The company ships orders domestically and internationally, with tracking and delivery options. Customer service helps with order queries, sizing advice, returns, and alteration requests.