One review praises the material as soft and plush. Another says the wrong item arrived and customer service never replied. Together, the comments show both a product compliment and a communication breakdown, each mentioned only a few times.
Examples from available reviews (Mar 2023 – Mar 2026).
Received wrong item and got no response from customer service.
“I wrote few emails asking about ETA - no feedback.”
Reviewer found UnHide's faux-fur blankets high-quality and shopping excellent.
“The material they are made from feels incredibly soft and plush, just like real fur but without the guilt!”
One review describes a service failure: the customer received the wrong item. The same reviewer says they sent several emails about the ETA and got no reply. No other reviews mention service problems.
None of the available reviews mention price or value. There is no basis here to judge affordability or value. More reviews are needed to draw conclusions about value.
One reviewer calls the shopping experience excellent and points to the product’s feel. Another describes unanswered questions and a delivery mistake that hurt their experience. These are the only user-experience notes mentioned.
One review praises the material as soft and plush and says it compares well to real fur. That positive feedback is clear but appears only once. The sample includes no negative comments about product quality.
One reviewer says they sent several emails and never got an update on the ETA. That points to at least one case where email responses failed. No other comments raise communication issues.
The reviews contrast a product-quality compliment with a reported service failure. Both positive and negative experiences appear, but each shows up in only a small number of reviews. With so few comments, broader takeaways are limited.
For each review, the core experience based on original source reviews.
Sources: Collected.reviews (1) · Trustpilot (1) · Quotes shortened · As of: March 2026
Received wrong item and got no response from customer service.
“I wrote few emails asking about ETA - no feedback.”
UnHide is an outstanding vegan lifestyle brand that offers perfect products for your couch. My recent experience with them exceeded my expectations in so many ways! First off, their website is user-friendly and easy to navigate. I found everything I needed quickly without any hassle.
Their collection of faux-fur blankets and pillows blew me away with its exceptional quality and comfort. The material they are made from feels incredibly soft and plush, just like real fur but without the guilt! Moreover, UnHide's products are eco-friendly, making this company stand out among others in the industry.
The customer service provided by Unhide was also terrific. They were prompt to answer all questions related to shipping times, payment methods even taking extra care when wrapping up items before shipping.
Overall, I had a fantastic shopping experience at UnHide - one that left me impressed with their outstanding product range and excellent customer service. If you're looking for high-quality vegan home decor options, look no further than UnHide!
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
UnHide runs an online store selling home textiles and accessories. Each product page lists details like materials, dimensions, and care instructions. Customers order through the website with common payment methods and chosen shipping options. The company offers support through email and an online contact form. Product pages also include photos and descriptions to help shoppers compare items.