Reviews Analyzed
2
We Collect & Analyze Reviews
UnHide
Experiences & Reviews
UnHide is a consumer-facing retail brand that operates through online channels and offers home and lifestyle products. For people searching reviews, common evaluation points include product durability, shipping reliability, and customer support responsiveness. Prospective buyers often consult third-party reviews to assess quality, fit, and after-sales service before purchasing.
Overview & Key Metrics
Positive Sentiment
50%
Latest Review
21d
Overall Rating
2.5
Our Analysis
🎯
Service quality
Mixed experiences: one reviewer reports prompt, careful service and packing; another describes shipping errors and failure to resolve order problems.
Share of mentions
Mixed
20%
💰
Value for money
Concerns about value: a customer says a higher-priced pet bed showed poor durability and low-cost internal materials after short use.
Share of mentions
Weak
10%
⚡
User experience
Website usability reported as clear and easy to navigate by one reviewer; limited data means generalization is tentative.
Share of mentions
Mixed
10%
🔧
Product quality
Divergent product reports: one reviewer praises softness and eco-friendly materials; another reports poor durability and cheap internal parts.
Share of mentions
Mixed
20%
📞
Communication
Communication inconsistent: one review describes prompt answers about shipping and payments; another describes unanswered emails and no phone support.
Share of mentions
Mixed
20%
⭐
Overall experience
Overall impressions split: one customer had a very positive shopping experience; another experienced fulfillment and support failures leading to dissatisfaction.
Share of mentions
Mixed
20%
Our Independent Methodology
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Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
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Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 2 verified reviews (March 2023 – October 2025).
UnHide: A Vegan Fur Lover's Dream Come True
"UnHide is an outstanding vegan lifestyle brand that offers perfect products for your couch. My recent experience with them exceeded my expectations in so many ways! First off, their website is user-friendly and easy to navigate. I found everything I needed quickly without any hassle. Their collection of faux-fur blankets and pillows blew me away with its exceptional quality and comfort. The material they are made from feels incredibly soft and plush, just like real fur but without the guilt! Moreover, UnHide's products are eco-friendly, making this company stand out among others in the industry. The customer service provided by Unhide was also terrific. They were prompt to answer all questions related to shipping times, payment methods even taking extra care when wrapping up items before shipping. Overall, I had a fantastic shopping experience at UnHide - one that left me impressed with their outstanding product range and excellent customer service. If you're looking for high-quality vegan home decor options, look no further than UnHide!"
West
Collected.reviews
Mar 03, 2023
Featured for: Notes eco-friendly materials and service
Stay away
"I ordered a 300$ dog bed from this company, few days later arrived a shiping confirmation with an unexisting tracking number.i wrote few emails asking..."
Sigita Pozelaite
Trustpilot
Oct 01, 2025
Featured for: Details low durability and value concerns
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 2 reviews
All Customer Reviews
Sources: Collected.reviews (1) · Trustpilot (1) · Quotes shortened · As of: October 2025
S
Sigita Pozelaite
trustpilot.com
Oct 01, 2025
Stay away
I ordered a 300$ dog bed from this company, few days later arrived a shiping confirmation with an unexisting tracking number.i wrote few emails asking...
W
West
Collected.reviews
Mar 03, 2023
UnHide: A Vegan Fur Lover's Dream Come True
UnHide is an outstanding vegan lifestyle brand that offers perfect products for your couch. My recent experience with them exceeded my expectations in so many ways! First off, their website is user-friendly and easy to navigate. I found everything I needed quickly without any hassle.
Their collection of faux-fur blankets and pillows blew me away with its exceptional quality and comfort. The material they are made from feels incredibly soft and plush, just like real fur but without the guilt! Moreover, UnHide's products are eco-friendly, making this company stand out among others in the industry.
The customer service provided by Unhide was also terrific. They were prompt to answer all questions related to shipping times, payment methods even taking extra care when wrapping up items before shipping.
Overall, I had a fantastic shopping experience at UnHide - one that left me impressed with their outstanding product range and excellent customer service. If you're looking for high-quality vegan home decor options, look no further than UnHide!
Conclusion
Customer feedback is mixed: reviewers highlight soft, well-presented products and an easy-to-use website, but also report serious issues with shipping, incorrect fulfillment, and unresponsive support. For higher-priced purchases such as pet beds, some reviewers question long-term durability and internal materials. Before buying, check the seller’s shipping policies, return/exchange process, and any available product warranties. Save order records and consider contacting support with specific questions prior to purchase to reduce risk.