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We Collect & Analyze Reviews

UpWest
Experiences & Reviews

UpWest is an online apparel retailer focused on casual clothing and wardrobe basics. The brand sells garments such as sweaters, cardigans, and loungewear through its direct-to-consumer website, where product pages typically include size charts, fabric descriptions, and customer reviews to help shoppers evaluate fit and quality.

Overview & Key Metrics

Reviews Analyzed 1
Positive Sentiment 100%
Latest Review 1444d
Overall Rating
4.8

Our Analysis

๐ŸŽฏ

Service quality

The available review praises timely shipping and careful packaging and notes the brand seems to care about customers, but data is limited.

Share of mentions
20%
Mixed
๐Ÿ’ฐ

Value for money

The review calls the cardigan reasonably priced and says the product quality exceeded expectations for the cost; sample size is one review.

Share of mentions
20%
Mixed
โšก

User experience

Reviewer reports accurate sizing chart and good fit, and describes the cardigan as stylish, soft, warm, and lightweight.

Share of mentions
20%
Mixed
๐Ÿ”ง

Product quality

Product is described as soft, warm, lightweight and better quality than expected; praise is limited to a single, positive review.

Share of mentions
20%
Mixed
๐Ÿ“ž

Communication

The provided review does not mention direct customer service interactions or messaging, so no assessment of communication is available.

Share of mentions
0%
Mixed
โญ

Overall experience

The reviewer recommends the product and company, citing fit, price, product quality, packaging, and shipping as reasons for satisfaction.

Share of mentions
20%
Mixed

Our Independent Methodology

How we analyze customer reviews without bias

Data Collection

We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.

AI Analysis

Our AI detects patterns in genuine customer experiences without modifying content.

100% Independent

Zero company influence. No payments, no bias โ€” just real customer voices.

Always Current

Updated regularly with the latest reviews and customer feedback.

All Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Showing all 1 reviews

All Customer Reviews

Sources: Collected.reviews (1) ยท Quotes shortened ยท As of: October 2025

A
Aimee Tyler
Collected.reviews Nov 04, 2021

Sherpa-Lined Cardigan

I got my Sherpa-Lined Cardigan yesterday from UpWest, and I'm so impressed with how well it fit. The sizing chart was accurate and the quality of the product was better than I anticipated for such a reasonable price. It's soft, warm, and lightweight. And the best part is that it's just what I wanted. It looks stylish and modern and the color matches everything in my closet. It shipped in a timely manner and was packaged beautifully. Overall, I would definitely recommend this product and the company itself to anyone looking for high-quality cardigans. They seem to care about their customers a lot and have a great variety of products.

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Conclusion

Review data here comes from a single detailed customer submission that highlights accurate sizing, good fit, timely shipping, careful packaging, reasonable pricing, and better-than-expected product quality. These points suggest strengths in sizing information, product materials, and order fulfillment for this purchase. However, conclusions are limited by one review; shoppers should consult multiple reviews and product-specific details before buying. Check size charts, fabric descriptions, shipping terms, and the retailer's return policy to confirm fit and expectations for other items.