Reviews for UsedPhotoPro show a mix of positive and negative experiences. Several customers note accurate condition grades and received 'mint' or 'immaculate' items, and some praise packing, fast shipping and responsive staff. Conversely, a few buyers report receiving damaged or incomplete gear and describe grading or listings as misleading. Prospective buyers should request detailed photos, confirm testing or condition on specific items, and review return and warranty policies before purchasing.
Examples from available reviews (Oct 2025 – Feb 2026).
Camera arrived with undisclosed mechanical problems and deceptive listings.
“They obviously don't test used equipment before shipping”
Ordered cameras were damaged, incomplete, and not worth money.
“The cameras I ordered were damaged and incomplete”
Camera and lenses arrived immaculate and matched their ratings.
“I am very pleased with my purchases.”
Seller was honest, fair, and responsive during gear trades.
“Scott Morison is honest, fair and very responsive”
Mixed reports on testing and grading: some buyers praise accurate condition listings and packing, while others report untested or misgraded gear.
Few mentions on value: one reviewer called purchases a "waste of money" for damaged items, while others did not dispute value.
No clear signals about website or app usability; reviewers focus on item condition, grading and transactions rather than platform experience.
Product condition is inconsistent: several buyers received 'mint' or 'immaculate' gear, while others reported damaged or incomplete items.
Communication is mixed: some reviewers praise honest, responsive staff, whereas at least one buyer described listings as deceptive or misleading.
Overall experiences are mixed: multiple long-term satisfied customers contrasted with a few recent buyers reporting major condition or listing problems.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (13) · Quotes shortened · As of: February 2026
Gear arrived quickly and matched descriptions; reviewer always had good experiences.
“Gear showed up quickly and exactly as described”
Lens condition matched Mint- rating and arrived in pristine condition.
“Rating was spot on as lens is in pristine condition.”
Long-term buyer praises UPP's fairness, support, and reliable returns.
“UPP stands behind what they sell, 100%”
Order ready quickly, pleasant showroom pickup, lens exceeded expectations.
“My order was ready for pickup the next morning.”
Item matched description, worked properly, and fit the camera perfectly.
“Item was as described and in working order.”
Order delivery was delayed and misrouted, taking twelve days to arrive.
“It took 12 days to receive my order”
Camera kit arrived on time with all items included and functioning.
“I received my camera kit in a timely manner and everything was included and working perfectly.”
Camera arrived with undisclosed mechanical problems and deceptive listings.
“They obviously don't test used equipment before shipping”
Ordered cameras were damaged, incomplete, and not worth money.
“The cameras I ordered were damaged and incomplete”
Camera and lenses arrived immaculate and matched their ratings.
“I am very pleased with my purchases.”
Products matched descriptions with clear photos and fast shipping.
“UPP Gear is Exactly as Described”
Seller was honest, fair, and responsive during gear trades.
“Scott Morison is honest, fair and very responsive”
Reviewer found the used cameras and lenses to be nice.
“Nice used cameras and lens!!!”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
UsedPhotoPro is an online reseller of used photographic equipment, including cameras, lenses and related accessories. Sellers in this category commonly buy, sell and accept trade-ins while listing items with condition grades and photos and shipping purchases to customers. Consumers searching reviews for UsedPhotoPro typically want information about grading accuracy, item condition, shipping and seller responsiveness.