Customers most often mention failed deliveries, missing tracking details, and support that doesn’t reply. Several reviewers describe orders canceled as “fraud” and trouble getting their money back. A smaller set praise authentic products and fast shipping. A few isolated complaints cite wrong items and website security issues.
Examples from available reviews (Dec 2021 – Mar 2026).
Reviewer reports lost money from a failed refund and shipping dispute.
“I lost $130 to these scammers.”
Customer says there is no customer service and may lose their money.
“Absolutely no customer service.”
Products are authentic and shipments arrive quickly with no issues.
“Authentic and Genuine merchandise, ships quickly and never had issue.”
Reviewer found the flavor exceptional and appreciated fast shipping.
“For years, I have used Vape Bargain products but this surpasses them all.”
Most service complaints focus on canceled orders and refunds that never get resolved. Reviewers describe orders marked as fraud and say replacement or refund requests weren’t completed. Only a few reviews describe dependable order handling.
Value concerns center on payments taken for orders that didn’t arrive and refunds that didn’t go through. At least one reviewer describes a substantial money loss tied to a refund dispute. A minority point to good value when authentic items arrive quickly.
Some users mention a website that feels broken or insecure, along with repeated tracking-link issues. Several reviewers report shipments that stall and tracking numbers carriers don’t recognize. Only a few reviews describe smooth checkout or easy navigation.
Product feedback splits between praise for authenticity and reports of incorrect items. Some reviewers say the products are genuine and note strong flavors. Others received the wrong items and say return requests were ignored, alongside the positive comments.
Communication problems dominate. Many reviewers say customer service didn’t reply to emails or other contact attempts. A small number of reviews don’t mention communication issues.
Reviews show a sharp split: many negative stories about service and delivery, and a smaller group with positive product experiences. Several reviewers report lost money or problems that stayed unresolved, while others describe fast, hassle-free orders. Overall, experiences are polarized.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: March 2026
Reviewer calls the company a ripoff and warns others not to buy.
“This company is a ripoff, WARNING DO NOT BUY FROM THESE THIEVES”
Reviewer reports lost money from a failed refund and shipping dispute.
“I lost $130 to these scammers.”
Order was canceled for alleged fraud and refund is delayed.
“reason is FRAUD”
Order not received and company failed to respond to inquiries.
“Still, i have not received my order.”
Order charged but no delivery or tracking and company didn't respond.
“No tracking information or order status update.”
Customer says there is no customer service and may lose their money.
“Absolutely no customer service.”
Slow, unresponsive service caused long shipping delays before eventual delivery.
“unreliable, slow, unresponsive and infuriating”
Order delayed and company offered unhelpful responses about shipping.
“my last order is still waiting to be received.”
Website is broken and insecure, and customer support did not respond.
“Site is broken and also shows it is an unsecure webpage”
Order shipped but untrackable and customer service won't respond.
“customer service will not respond to any email I have sent.”
Order confirmed but not shipped and company is unresponsive.
“Can't get any response by Email or contacting them on the website.”
Received completely wrong items and company ignored return emails.
“I ordered 12 monster bar disposables but i received 3 bottles of dinner lady juice instead.”
Order not shipped after 17 days and customer complains of terrible service.
“it's been 17 days since I order my item worth $168”
Order not received and customer service won't provide working tracking number.
“still have not got a tracking number”
Package stalled in transit and company did not respond to messages.
“tracking shows that my package has been sitting in Atlanta for almost 2 weeks now.”
Tracking number not recognized and support ignored contact attempts.
“it says its not in the system.”
Order not received and multiple complaints went unanswered.
“I have not received my order”
Shipment never received and company would not provide delivery proof or refund.
“they will not send a replacement order or refund!!”
Most items never shipped and customer support ignored messages.
“out of the 10 items I ordered one actually arrived.”
Products are authentic and shipments arrive quickly with no issues.
“Authentic and Genuine merchandise, ships quickly and never had issue.”
Amazing! It is my first time using CHILLED MILK-CARAMEL COFFEE and it is an exception. For years, I have used Vape Bargain products but this surpasses them all. I wish I would have discovered it earlier. All the same, I’m glad I did and I can now have some in the morning and evening. I really love the mint taste that it leaves on the tongue. It is so sweet that I feel like taking more and more. Very grateful to companies like this for making such wonderful products available at great prices. Moreover, the shipping is real quick and you are notified on every step of your ordering process to delivery.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Vape Bargains is an online vape retailer selling e-liquids, disposable vapes, vape kits, coils, and related accessories. The website lists categories such as starter kits, mods, replacement coils, and flavored e-liquids. Customers place orders online and choose standard domestic shipping options. The company takes online payments and ships physical products to customer addresses.