Reviews Analyzed
21
We Collect & Analyze Reviews
Vaporizer Chief
Experiences & Reviews
Vaporizer Chief is an e-commerce retailer that sells personal vaporizers, accessories and related replacement parts directly to consumers via an online storefront. Consumers researching the company typically look for information on product range, fulfillment practices, customer support channels, and payment or shipping protections.
Overview & Key Metrics
Positive Sentiment
14%
Latest Review
12d
Overall Rating
1.5
Our Analysis
🎯
Service quality
Most reviewers describe unhelpful or rude customer service and report staff failing to resolve order issues or answer inquiries.
Share of mentions
Weak
22%
💰
Value for money
Many reviewers report being charged without receiving products or receiving items they consider defective, leading to perceptions of poor value.
Share of mentions
Weak
25%
⚡
User experience
Few reviews mention using the devices; those that do report battery or functional issues affecting everyday use.
Share of mentions
Mixed
4%
🔧
Product quality
Limited reports describe defective units or mismatches between product descriptions and received items, including non-working replacements.
Share of mentions
Mixed
4%
📞
Communication
Widespread reports of unanswered calls, emails, and lack of shipment updates; many customers state they received no meaningful replies.
Share of mentions
Weak
21%
⭐
Overall experience
Most reviewers describe a negative purchase experience: orders unfulfilled, scarce responses, and customers initiating disputes or chargebacks.
Share of mentions
Weak
25%
Our Independent Methodology
How we analyze customer reviews without bias
Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (November 2021 – October 2025).
60% off sale
"As with other recent reviews, I also placed an order with Vaporizer Chief on February 21, 2024 during their '60% off sale'. I tried politely messaging..."
Alex Mangos
Trustpilot
Oct 01, 2025
Featured for: Detailed report of sale, no replies
Charged me $500 one month ago, zero communication since then
"I placed an order one month ago and was immediately charged for the total amount of ~$500. Since then, I have not received any updates on the order an..."
Andrew
Trustpilot
Oct 01, 2025
Featured for: Charged $500; no updates; communication failure
Vaporizer
"In the last couple of years, I have used one vaporizer. I loved everything about it and I felt it was time to get another one for new experiences and just to have fun. I purchased one from vaporizer chief. It is the worst I have ever had. Their product description and what I got don’t match. It's a total mess. What makes it worse, is their inexperienced customer care. They have no interpersonal skills or simply put good customer relations. They are rude and behave like you never purchased the item from them. I was disappointed, wasted and I can’t recommend their products to anyone. Still using my old vaporizer as I continue with my search for a better one. "
Jones Paul
Collected.reviews
Nov 08, 2021
Featured for: Product mismatch and rude customer care
BUY from here.
"Owner is a solid dude. Retracting my initial review after..."
Matthew Solomon
Trustpilot
Oct 01, 2025
Featured for: Owner resolved issue; positive service
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: October 2025
C
Consumer
trustpilot.com
Oct 01, 2025
My order was placed on February 20th
My order was placed on February 20th, I still have Not received either of the two items that I paid for. Countless attempts to get in touch with them...
A
Alex Mangos
trustpilot.com
Oct 01, 2025
60% off sale
As with other recent reviews, I also placed an order with Vaporizer Chief on February 21, 2024 during their '60% off sale'. I tried politely messaging...
N
Not So Good
trustpilot.com
Oct 01, 2025
Avoid
Order placed on 2/20/24 and has been in "awaiting fulfillment" ever since. This was part of their big "60%" off sale and was said to have a lead time...
A
Andrew
trustpilot.com
Oct 01, 2025
Charged me $500 one month ago, zero communication since then
I placed an order one month ago and was immediately charged for the total amount of ~$500. Since then, I have not received any updates on the order an...
G
Gilberto
trustpilot.com
Oct 01, 2025
Placed an oder for a Davinci vaporizer cleaning kit!!
Placed an order for a vaporizer cleaning tool, March 19, 2024. Keep calling them no answer, email no response. Bad customer service, order says unfulf...
L
Luke C
trustpilot.com
Oct 01, 2025
Beware
Placed an order for a vaporizer and never received it. Tried calling, em...
K
Korey B
trustpilot.com
Oct 01, 2025
No fulfillment
No fulfillment, no replies to inquiries. What...
D
Darryl Masagatani
trustpilot.com
Oct 01, 2025
Ordered products that were never delivered.
Ordered products tha...
P
Paul Bleezy
trustpilot.com
Oct 01, 2025
i feel like they scammed me.
i’m on day 4 after making a $500 order and am not seeing a fulfilled order. worst part is they also will not contact me back. i’ve sent numerous email...
A
Akim Li
trustpilot.com
Oct 01, 2025
Dame shi1t as others
Dame shi1t as others. 2 weeks passed, 0 responses. Wrote to them different methods, no respons...
C
Charles Johnson
trustpilot.com
Oct 01, 2025
I placed an order on March 3. Where is it?
I placed an order on March 3, 2024. Today is March 12 and it has not shipped. I have called, no answer so I left a message. I have e...
R
Rose Angle
trustpilot.com
Oct 01, 2025
My name is rose pruitt I order a…
My name is rose pruitt I order a vaporizer from you and it did not work. You sent me...
C
Cory Ian Shafer
trustpilot.com
Oct 01, 2025
I ordered a Boundless Vaporizer
I ordered a Boundless Vaporizer, they charged my card, never shipped it and wont return phone calls or emails, I contacted thier company that they use...
J
JonB
trustpilot.com
Oct 01, 2025
Worst experienced
Worst experienced. Not responding to emails, left multiple messages. There is no live person you can...
R
Robert Dunn
trustpilot.com
Oct 01, 2025
Horrible nothing sent
Horrible nothing sent, I'm now calling credit co...
M
Matthew Solomon
trustpilot.com
Oct 01, 2025
BUY from here.
Owner is a solid dude. Retracting my initial review after...
n
nichole
trustpilot.com
Oct 01, 2025
This place sucks i did not receive my…
This place sucks i did not receive my p...
V
Vito
trustpilot.com
Oct 01, 2025
SHADY BUSINESS
Customer service SUCKS. I've been ripped off. The toll free number only lets you leave voicmails which NOBODY ever answers. No call...
J
Just Doe
trustpilot.com
Oct 01, 2025
This company is wack
Horrible they don't get back to customers I was supposed to have my stuff delivered today and never received it not even sure if this company is legit...
C
Civel Stewart
trustpilot.com
Oct 01, 2025
Only negative battery goes down fast
Only negative batt...
Conclusion
Across the provided reviews, most consumers report problems with order fulfillment and with the company not responding to calls or emails. A substantial number of reviewers describe being charged without receiving product or receiving items they consider defective, prompting chargebacks or formal complaints. A small minority report a positive resolution after direct contact with the owner. If you are considering a purchase, check payment protections, track fulfillment timelines, and verify available return or dispute processes before completing large transactions.