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We Collect & Analyze Reviews

Vaporizer Chief
Experiences & Reviews

Vaporizer Chief is an e-commerce retailer that sells personal vaporizers, accessories and related replacement parts directly to consumers via an online storefront. Consumers researching the company typically look for information on product range, fulfillment practices, customer support channels, and payment or shipping protections.

Overview & Key Metrics

Reviews Analyzed 21
Positive Sentiment 14%
Latest Review 12d
Overall Rating
1.5

Our Analysis

๐ŸŽฏ

Service quality

Most reviewers describe unhelpful or rude customer service and report staff failing to resolve order issues or answer inquiries.

Share of mentions
22%
Weak
๐Ÿ’ฐ

Value for money

Many reviewers report being charged without receiving products or receiving items they consider defective, leading to perceptions of poor value.

Share of mentions
25%
Weak
โšก

User experience

Few reviews mention using the devices; those that do report battery or functional issues affecting everyday use.

Share of mentions
4%
Mixed
๐Ÿ”ง

Product quality

Limited reports describe defective units or mismatches between product descriptions and received items, including non-working replacements.

Share of mentions
4%
Mixed
๐Ÿ“ž

Communication

Widespread reports of unanswered calls, emails, and lack of shipment updates; many customers state they received no meaningful replies.

Share of mentions
21%
Weak
โญ

Overall experience

Most reviewers describe a negative purchase experience: orders unfulfilled, scarce responses, and customers initiating disputes or chargebacks.

Share of mentions
25%
Weak

Our Independent Methodology

How we analyze customer reviews without bias

Data Collection

We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.

AI Analysis

Our AI detects patterns in genuine customer experiences without modifying content.

100% Independent

Zero company influence. No payments, no bias โ€” just real customer voices.

Always Current

Updated regularly with the latest reviews and customer feedback.

All Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Showing all 21 reviews

All Customer Reviews

Sources: Trustpilot (20) ยท Collected.reviews (1) ยท Quotes shortened ยท As of: October 2025

C
Consumer
trustpilot.com Oct 01, 2025

My order was placed on February 20th

My order was placed on February 20th, I still have Not received either of the two items that I paid for. Countless attempts to get in touch with them...

A
Alex Mangos
trustpilot.com Oct 01, 2025

60% off sale

As with other recent reviews, I also placed an order with Vaporizer Chief on February 21, 2024 during their '60% off sale'. I tried politely messaging...

N
Not So Good
trustpilot.com Oct 01, 2025

Avoid

Order placed on 2/20/24 and has been in "awaiting fulfillment" ever since. This was part of their big "60%" off sale and was said to have a lead time...

A
Andrew
trustpilot.com Oct 01, 2025

Charged me $500 one month ago, zero communication since then

I placed an order one month ago and was immediately charged for the total amount of ~$500. Since then, I have not received any updates on the order an...

G
Gilberto
trustpilot.com Oct 01, 2025

Placed an oder for a Davinci vaporizer cleaning kit!!

Placed an order for a vaporizer cleaning tool, March 19, 2024. Keep calling them no answer, email no response. Bad customer service, order says unfulf...

L
Luke C
trustpilot.com Oct 01, 2025

Beware

Placed an order for a vaporizer and never received it. Tried calling, em...

K
Korey B
trustpilot.com Oct 01, 2025

No fulfillment

No fulfillment, no replies to inquiries. What...

D
Darryl Masagatani
trustpilot.com Oct 01, 2025

Ordered products that were never delivered.

Ordered products tha...

P
Paul Bleezy
trustpilot.com Oct 01, 2025

i feel like they scammed me.

iโ€™m on day 4 after making a $500 order and am not seeing a fulfilled order. worst part is they also will not contact me back. iโ€™ve sent numerous email...

A
Akim Li
trustpilot.com Oct 01, 2025

Dame shi1t as others

Dame shi1t as others. 2 weeks passed, 0 responses. Wrote to them different methods, no respons...

C
Charles Johnson
trustpilot.com Oct 01, 2025

I placed an order on March 3. Where is it?

I placed an order on March 3, 2024. Today is March 12 and it has not shipped. I have called, no answer so I left a message. I have e...

R
Rose Angle
trustpilot.com Oct 01, 2025

My name is rose pruitt I order aโ€ฆ

My name is rose pruitt I order a vaporizer from you and it did not work. You sent me...

C
Cory Ian Shafer
trustpilot.com Oct 01, 2025

I ordered a Boundless Vaporizer

I ordered a Boundless Vaporizer, they charged my card, never shipped it and wont return phone calls or emails, I contacted thier company that they use...

J
JonB
trustpilot.com Oct 01, 2025

Worst experienced

Worst experienced. Not responding to emails, left multiple messages. There is no live person you can...

R
Robert Dunn
trustpilot.com Oct 01, 2025

Horrible nothing sent

Horrible nothing sent, I'm now calling credit co...

M
Matthew Solomon
trustpilot.com Oct 01, 2025

BUY from here.

Owner is a solid dude. Retracting my initial review after...

n
nichole
trustpilot.com Oct 01, 2025

This place sucks i did not receive myโ€ฆ

This place sucks i did not receive my p...

V
Vito
trustpilot.com Oct 01, 2025

SHADY BUSINESS

Customer service SUCKS. I've been ripped off. The toll free number only lets you leave voicmails which NOBODY ever answers. No call...

J
Just Doe
trustpilot.com Oct 01, 2025

This company is wack

Horrible they don't get back to customers I was supposed to have my stuff delivered today and never received it not even sure if this company is legit...

C
Civel Stewart
trustpilot.com Oct 01, 2025

Only negative battery goes down fast

Only negative batt...

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Conclusion

Across the provided reviews, most consumers report problems with order fulfillment and with the company not responding to calls or emails. A substantial number of reviewers describe being charged without receiving product or receiving items they consider defective, prompting chargebacks or formal complaints. A small minority report a positive resolution after direct contact with the owner. If you are considering a purchase, check payment protections, track fulfillment timelines, and verify available return or dispute processes before completing large transactions.