Reviews Analyzed
21
We Collect & Analyze Reviews
VAVA
Experiences & Reviews
VAVA is a consumer electronics brand that sells projectors, baby monitors, dash cams, security cameras and storage products. The company offers both standalone devices and app/cloud‑connected solutions that integrate into home or vehicle setups. Consumers searching reviews typically look for information about device reliability, app/cloud support and after‑sales service.
Overview & Key Metrics
Positive Sentiment
5%
Latest Review
20d
Overall Rating
1.1
Our Analysis
🎯
Service quality
Many reviews describe slow, unhelpful or dismissive after‑sales support, with long replacement delays and limited warranty assistance.
Share of mentions
Weak
18%
💰
Value for money
Reviewers report devices failing after months and receiving little or no refund/compensation, leading customers to question the products' value.
Share of mentions
Weak
8%
⚡
User experience
Users report unreliable behavior: apps or devices stop working, discontinued app/cloud support, failed recordings, and unstable device performance.
Share of mentions
Weak
16%
🔧
Product quality
Numerous reports of hardware failures: charging ports, dead pixels, SSD corruption, dashcam recording failures and units stopping after months of use.
Share of mentions
Weak
20%
📞
Communication
Frequent complaints about ignored emails, unsolicited spam, lack of notice for app/cloud shutdowns and limited proactive updates from support.
Share of mentions
Weak
16%
⭐
Overall experience
Most reviewers report negative overall experiences citing recurring product failures, poor support responsiveness, and unusable app/cloud dependencies.
Share of mentions
Weak
22%
Our Independent Methodology
How we analyze customer reviews without bias
Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (May 2022 – October 2025).
Impressed by Innovative Products - A Review on VAVA
"I recently purchased a few products from VAVA and I must say, I'm thoroughly impressed with the quality of their offerings. It's clear that they have put in a lot of thought into creating products that are both innovative and user-friendly. One product that stands out is their 4K projector which truly changes how you watch TV. The picture quality is unparalleled and the sound system is top-notch, providing an immersive experience like no other. The HomeCam is another ingenious device from VAVA that has been keeping my family safe. Their goal to integrate homes with technology sets them apart from others in this space. They understand the need for efficient home solutions in today's fast-paced world and are constantly striving towards it by bringing new ideas to life. With 5G becoming a reality, they are at the forefront of interacting with your home in a different way. Overall, my experience as a customer has been fantastic! Their products surpassed my expectations and I'm quite satisfied with my purchase. I would highly recommend VAVA to anyone looking for reliable home solutions."
Collier
Collected.reviews
May 31, 2022
Featured for: Positive praise for projector and HomeCam
Astoundingly bad product and customer service
"Astoundingly bad customer service. We spent over $300 for baby monitors from VAVA that we purchased at our local Target. They were fine at first, but..."
Matt Avignon Petersen
Trustpilot
Oct 01, 2025
Featured for: Common charging-port failure and support delays
Bought the vava chroma for $3,400+
"Bought the vava chroma for $3,400+. After 6-8 months a dead pixel occurred. I contacted support for advice and nothing resolved it after troubleshooti..."
Richard O
Trustpilot
Oct 01, 2025
Featured for: Expensive projector replacement delay and loss
they scammed me
"simply scammers - I spent 730USD for a battery based video surveillance kit, but their service was cloud based and they suddendly interrupted the supp..."
Patrick TripToFanMeow
Trustpilot
Oct 01, 2025
Featured for: Cloud service shutdown leaving kit unusable
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Filter by Source
Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: October 2025
S
Sara Iden
trustpilot.com
Oct 01, 2025
These monitors are cheaply made and do…
These monitors are cheaply made and do not last, and customer service is terrible. My first monitor started making a loud buzzing sound 3 months after...
S
Sarah Sepe
trustpilot.com
Oct 01, 2025
This company is terrible stay away!!!!
This company is terrible stay away!!!!! I order the 8” monitor with 3 add on cameras. They allowed me to order and then emailed saying they didn’t hav...
D
Damian
trustpilot.com
Oct 01, 2025
Liers and spammers
First, during the projector buying process they requested my U.S. driving license. Don’t fall for it as no merchant has right to do so. Then they kept...
J
Jeff Naylor
trustpilot.com
Oct 01, 2025
VAVA will not record continuously
We purchased a VAVA dash cam with the expectation that it would record when the vehicle was turned on. Thought it was working as the little blue light...
E
Eagle Sharpeye
trustpilot.com
Oct 01, 2025
Vava Chroma all hype, too many complaints. Don't buy.
I was one of first few purchasers of the Vava Chroma ultra short projector. It's been a complete disaster. You never know when it works and when it do...
T
Trinz
trustpilot.com
Oct 01, 2025
My dashcam died 2 years later
My dashcam died 2 years later. Contacted customer service and they stated nothing they can do and only offered a $15 discount...
M
Matt Avignon Petersen
trustpilot.com
Oct 01, 2025
Astoundingly bad product and customer service
Astoundingly bad customer service. We spent over $300 for baby monitors from VAVA that we purchased at our local Target. They were fine at first, but...
P
Phil
trustpilot.com
Oct 01, 2025
Our baby monitor died randomly after…
Our baby monitor died randomly after only using it for a month. I emailed initially and got a response, but after providing them with all the requeste...
A
Andy Enrique
trustpilot.com
Oct 01, 2025
Shut down app without warning
Bought a product from this company which had to be controlled from an app. They just discontinued the app without wa...
P
Patrick TripToFanMeow
trustpilot.com
Oct 01, 2025
they scammed me
simply scammers - I spent 730USD for a battery based video surveillance kit, but their service was cloud based and they suddendly interrupted the supp...
N
Natasa
trustpilot.com
Oct 01, 2025
Scam scam scam
Scam scam scam. Everything about this company reads scam. Take your money and offer no support. Do not even...
K
Karley
trustpilot.com
Oct 01, 2025
WORST customer service
WORST customer service. I think they’re all robots. I explained my issue so many times in so many different ways, and...
S
Spigen
trustpilot.com
Oct 01, 2025
I Lost Everything using their SSDs
I Lost Everything using their SSDs. After 2 years their SSDs get corrupted and cannot be read by my...
R
Reggie Yates
trustpilot.com
Oct 01, 2025
WARNING DO NOT PURCHASE!!!!!!
Purchased an outdoor camera system from a second hand dealer new in the box . Tried to set up the cameras and that’s when o found out there website th...
R
Rick Sanchez
trustpilot.com
Oct 01, 2025
Avoid their products, they'll never answer customer support
Alright, I bought their product new from another website a few weeks ago but the rear cam was having issues with video. Tried to contact their custome...
A
AMY PARKER
trustpilot.com
Oct 01, 2025
If I could give 0 stars I would
If I could give 0 stars I would. Purchased a baby monitor thay stopped charging after 10 months of use. Contacted customer service who at first wouldn...
R
Richard O
trustpilot.com
Oct 01, 2025
Bought the vava chroma for $3,400+
Bought the vava chroma for $3,400+. After 6-8 months a dead pixel occurred. I contacted support for advice and nothing resolved it after troubleshooti...
N
Nick A.
trustpilot.com
Oct 01, 2025
VAVA 1080 baby Cam and monitor
I bought VAVA's1080 baby camera and monitor. After 3 months the monitor LCD started showing vertical streaks. You can see the LCD went bad, especially...
T
Tom
trustpilot.com
Oct 01, 2025
Bought their outdoor security cameras…
Bought their outdoor security cameras 14 months ago. They stopped supporting and shut down the s...
T
Thomas Myers
trustpilot.com
Oct 01, 2025
VAVA dash cam is going in the trash can…
VAVA dash cam is going in the trash can today....
Conclusion
Reviewers consistently report hardware failures across several VAVA product lines (baby monitors, projectors, dash cams and storage) and many describe unresponsive or slow customer support. Multiple complaints cite app or cloud service shutdowns that rendered devices unusable and requests for refunds or timely replacements that were not honored. Specific recurring issues include charging‑port failures, dead pixels and data corruption on SSDs. Consumers considering VAVA products should check warranty terms, confirm app/cloud dependency and consider purchasing from retailers with clear return policies or choosing alternative brands if long‑term reliability is critical.