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We Collect & Analyze Reviews

VAVA
Experiences & Reviews

VAVA is a consumer electronics brand that sells projectors, baby monitors, dash cams, security cameras and storage products. The company offers both standalone devices and app/cloud‑connected solutions that integrate into home or vehicle setups. Consumers searching reviews typically look for information about device reliability, app/cloud support and after‑sales service.

Overview & Key Metrics

Reviews Analyzed 21
Positive Sentiment 5%
Latest Review 20d
Overall Rating
1.1

Our Analysis

🎯

Service quality

Many reviews describe slow, unhelpful or dismissive after‑sales support, with long replacement delays and limited warranty assistance.

Share of mentions
18%
Weak
💰

Value for money

Reviewers report devices failing after months and receiving little or no refund/compensation, leading customers to question the products' value.

Share of mentions
8%
Weak

User experience

Users report unreliable behavior: apps or devices stop working, discontinued app/cloud support, failed recordings, and unstable device performance.

Share of mentions
16%
Weak
🔧

Product quality

Numerous reports of hardware failures: charging ports, dead pixels, SSD corruption, dashcam recording failures and units stopping after months of use.

Share of mentions
20%
Weak
📞

Communication

Frequent complaints about ignored emails, unsolicited spam, lack of notice for app/cloud shutdowns and limited proactive updates from support.

Share of mentions
16%
Weak

Overall experience

Most reviewers report negative overall experiences citing recurring product failures, poor support responsiveness, and unusable app/cloud dependencies.

Share of mentions
22%
Weak

Our Independent Methodology

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Data Collection

We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.

AI Analysis

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Zero company influence. No payments, no bias — just real customer voices.

Always Current

Updated regularly with the latest reviews and customer feedback.

All Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Showing all 21 reviews

All Customer Reviews

Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: October 2025

S
Sara Iden
trustpilot.com Oct 01, 2025

These monitors are cheaply made and do…

These monitors are cheaply made and do not last, and customer service is terrible. My first monitor started making a loud buzzing sound 3 months after...

S
Sarah Sepe
trustpilot.com Oct 01, 2025

This company is terrible stay away!!!!

This company is terrible stay away!!!!! I order the 8” monitor with 3 add on cameras. They allowed me to order and then emailed saying they didn’t hav...

D
Damian
trustpilot.com Oct 01, 2025

Liers and spammers

First, during the projector buying process they requested my U.S. driving license. Don’t fall for it as no merchant has right to do so. Then they kept...

J
Jeff Naylor
trustpilot.com Oct 01, 2025

VAVA will not record continuously

We purchased a VAVA dash cam with the expectation that it would record when the vehicle was turned on. Thought it was working as the little blue light...

E
Eagle Sharpeye
trustpilot.com Oct 01, 2025

Vava Chroma all hype, too many complaints. Don't buy.

I was one of first few purchasers of the Vava Chroma ultra short projector. It's been a complete disaster. You never know when it works and when it do...

T
Trinz
trustpilot.com Oct 01, 2025

My dashcam died 2 years later

My dashcam died 2 years later. Contacted customer service and they stated nothing they can do and only offered a $15 discount...

M
Matt Avignon Petersen
trustpilot.com Oct 01, 2025

Astoundingly bad product and customer service

Astoundingly bad customer service. We spent over $300 for baby monitors from VAVA that we purchased at our local Target. They were fine at first, but...

P
Phil
trustpilot.com Oct 01, 2025

Our baby monitor died randomly after…

Our baby monitor died randomly after only using it for a month. I emailed initially and got a response, but after providing them with all the requeste...

A
Andy Enrique
trustpilot.com Oct 01, 2025

Shut down app without warning

Bought a product from this company which had to be controlled from an app. They just discontinued the app without wa...

P
Patrick TripToFanMeow
trustpilot.com Oct 01, 2025

they scammed me

simply scammers - I spent 730USD for a battery based video surveillance kit, but their service was cloud based and they suddendly interrupted the supp...

N
Natasa
trustpilot.com Oct 01, 2025

Scam scam scam

Scam scam scam. Everything about this company reads scam. Take your money and offer no support. Do not even...

K
Karley
trustpilot.com Oct 01, 2025

WORST customer service

WORST customer service. I think they’re all robots. I explained my issue so many times in so many different ways, and...

S
Spigen
trustpilot.com Oct 01, 2025

I Lost Everything using their SSDs

I Lost Everything using their SSDs. After 2 years their SSDs get corrupted and cannot be read by my...

R
Reggie Yates
trustpilot.com Oct 01, 2025

WARNING DO NOT PURCHASE!!!!!!

Purchased an outdoor camera system from a second hand dealer new in the box . Tried to set up the cameras and that’s when o found out there website th...

R
Rick Sanchez
trustpilot.com Oct 01, 2025

Avoid their products, they'll never answer customer support

Alright, I bought their product new from another website a few weeks ago but the rear cam was having issues with video. Tried to contact their custome...

A
AMY PARKER
trustpilot.com Oct 01, 2025

If I could give 0 stars I would

If I could give 0 stars I would. Purchased a baby monitor thay stopped charging after 10 months of use. Contacted customer service who at first wouldn...

R
Richard O
trustpilot.com Oct 01, 2025

Bought the vava chroma for $3,400+

Bought the vava chroma for $3,400+. After 6-8 months a dead pixel occurred. I contacted support for advice and nothing resolved it after troubleshooti...

N
Nick A.
trustpilot.com Oct 01, 2025

VAVA 1080 baby Cam and monitor

I bought VAVA's1080 baby camera and monitor. After 3 months the monitor LCD started showing vertical streaks. You can see the LCD went bad, especially...

T
Tom
trustpilot.com Oct 01, 2025

Bought their outdoor security cameras…

Bought their outdoor security cameras 14 months ago. They stopped supporting and shut down the s...

T
Thomas Myers
trustpilot.com Oct 01, 2025

VAVA dash cam is going in the trash can…

VAVA dash cam is going in the trash can today....

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Conclusion

Reviewers consistently report hardware failures across several VAVA product lines (baby monitors, projectors, dash cams and storage) and many describe unresponsive or slow customer support. Multiple complaints cite app or cloud service shutdowns that rendered devices unusable and requests for refunds or timely replacements that were not honored. Specific recurring issues include charging‑port failures, dead pixels and data corruption on SSDs. Consumers considering VAVA products should check warranty terms, confirm app/cloud dependency and consider purchasing from retailers with clear return policies or choosing alternative brands if long‑term reliability is critical.