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Vegamour
Reviews & Experiences

Some customers say their scalp hair and eyebrows became visibly fuller after months of using the serum. Many reviews focus on surprise charges, automatic shipments, and subscription cancellations that customers say were blocked. Several people also report refunds being denied and billing issues taking a long time to resolve or getting little help.

Overview & Key Metrics

Review count
22
Sources
External Source, Collected.reviews, trustpilot.com
Last updated
February 2026

What reviewers often mention

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Service quality

Reviews largely center on subscription problems. Customers describe being enrolled automatically, receiving unwanted shipments, being charged restocking or cancellation fees, and having refunds denied or delayed. Positive notes about service show up only rarely.

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Value for money

People who saw hair regrowth say the products delivered visible results for them. Many more reviewers call the products overpriced or ineffective, and point to recurring charges and hard-to-cancel subscriptions as their main value concerns.

โšก

User experience

Customers mention confusing billing descriptors and unexpected bank-statement categories that make it harder to track purchases. Several reviews also cite regional shipping cancellations, purchase restrictions, and long return timelines that added to frustration.

๐Ÿ”ง

Product quality

Serum results stand out on the positive side, with reports of thicker hair and fuller eyebrows after steady use. Complaints about conditioner performance and mentions of losing progress after stopping the serum appear, but less often.

๐Ÿ“ž

Communication

Multiple reviewers say customer support was unresponsive or unhelpful during billing and cancellation disputes. A smaller but noticeable group describes sudden changes, such as shipments being canceled to certain regions without warning.

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Overall experience

The reviews show a clear divide between liking the products and frustration with the admin side. Several customers who reported good results still rated the overall experience low because of billing, subscription, and support problems.

All Reviews

For each review, the core experience based on original source reviews.

All Reviews

Sources: External Source (20) ยท Collected.reviews (1) ยท Trustpilot (1) ยท Quotes shortened ยท As of: February 2026

Billy Evans quality

Serum promoted noticeable hair regrowth for this male reviewer.

“this is the only thing that worked”

Feb 07, 2026 ยท trustpilot.com
kendall brownlee service

Company charged me for an unwanted shipment and refused refund.

“they automatically shipped 4 items”

Aug 19, 2025 ยท External Source
Jessica Boswell communication

Company cancelled UK shipments without prior warning, alarming the customer.

“They have cancelled all products to the uk without prior warning”

May 15, 2025 ยท External Source
Shama Kaur experience

Company billing descriptor and purchasing restrictions caused a confusing experience.

“This "Hair" company shows up on my bank statement as a Clothing & Shoe company.”

Apr 23, 2025 ยท External Source
Holly Carlisle quality

Product grew eyebrow and scalp hair after consistent use for months.

“At the beginning of month three my eyebrows were noticeably fuller”

Mar 23, 2025 ยท External Source
Dana B service

Subscription cancellation failed and customer service provided no assistance.

“Customer service is worthless and offers no assistance.”

Mar 04, 2025 ยท External Source
Derp service

Company shipped orders without notice and refused refund for handling fees.

“They never contacted us and simply shipped it without notice.”

Jan 30, 2025 ยท External Source
Kimberly Lavon service

Product ineffective and company automatically enrolled in recurring charges.

“Product does not work as advertised.”

Dec 29, 2024 ยท External Source
Sarah b quality

Shampoo lathers well but conditioner left hair dry and rough.

“The conditioner is awful, it makes my hair feel rough”

Dec 04, 2024 ยท External Source
Bonny Taylor service

Was unknowingly subscribed, charged restocking fee, and product didn't work.

“somehow I got subscribed to their monthly subscription services without my knowledge”

Nov 28, 2024 ยท External Source
Karen Hoskin service

Subscription emails led to unexpected $310 charge and costly return process.

“Before you can unsubscribe you get billed for $310”

Nov 21, 2024 ยท External Source
Paula quality

Serum stimulated hair growth but gains disappear after stopping use.

“Whatever hair growth you get in six months of using the product is all you will ever get.”

Nov 15, 2024 ยท External Source
Alifa Ador service

Reviewer found product and customer service poor and unsubscribe hidden.

“Shit product shit customer service”

Nov 02, 2024 ยท External Source
Karyn Markovic Carmody service

Unwanted monthly charges and nonfunctional subscription cancellation button.

“they subscribed me to take $80 every month”

Oct 19, 2024 ยท External Source
Nadine Hamdar quality

Claimed products didn't arrive and advertising seemed false.

“DO NOT BUY FROM VEGAMOUR !!!!”

Oct 03, 2024 ยท External Source
Alma Rose service

Company kept sending products and charging despite cancellation requests.

“they keep sending me products and charging me!”

Sep 05, 2024 ยท External Source
Lynelle Kirkpatrick Stimpert service

They charge for unwanted subscriptions and make cancellation difficult.

“They Charge you to Cancel a Subscription that you didn't sign up for.”

Aug 21, 2024 ยท External Source
Sarah Brandow value

Overpriced products that do not work, combined with difficult subscription cancellations.

“Not only do their overpriced products not work”

Aug 20, 2024 ยท External Source
Alana service

They failed to cancel my subscription and demanded difficult returns.

“Terrible customer service.”

Aug 18, 2024 ยท External Source
parker service

Company won't allow cancellation and continues charging without results.

“WONT LET YOU CANCEL. THEY CONTINUE TO CHARGE.”

Jul 25, 2024 ยท External Source
Shannon Wilson service

Cancellation process is difficult and returns take weeks to refund.

“The company makes it difficult to cancel your subscription.”

Jul 19, 2024 ยท External Source
Brianna Scott 4/5

Vegamour GRO serum is probably my favorite product from Vegamour. The formula is light weight and doesn't make my thin hair feel greasy or weighed down which is great. I rubbed it in with my scalp scrubber to really rub it in, and my hair and this seemed to work well with my scalp. My hair does look thicker and I have been using the whole system for about a month now and I love the stuff. The scent is fantastic too. I will definitely continue using this product and see what the overall effect will be. I would also highly recommend this product to anyone struggling with thinning hair.

Nov 02, 2021 ยท Collected.reviews

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Sources and methodology

This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.

About Vegamour

Vegamour is a consumer haircare brand selling plant-derived serums, shampoos, and conditioners. It promotes products for hair thinning, as well as eyebrow and lash concerns. Vegamour sells through its direct-to-consumer website and through select retail partners. Many items come with an auto-replenishment subscription option and online account-management tools.