Verishop
Experiences & Reviews
Verishop is an online retail marketplace that sells consumer goods across multiple categories such as apparel, home goods, beauty and electronics. Shoppers use Verishopโs website and mobile interfaces to browse brand listings, place orders, and arrange shipping to U.S. addresses. Product assortment includes direct-brand listings and third-party sellers; shipping, returns and payment processing policies can vary by item and seller.
Overview & Key Metrics
Our Analysis
Service quality
Reviews show both quick, helpful customer-service interactions and serious complaints about rude agents, blocked contacts, or unresolved refund requests.
Value for money
Some customers report good prices and deals, while others allege unauthorized charges, recurring $29.99 billing, or refused refunds on returned orders.
User experience
Many shoppers note fast shipping, clear packaging and smooth checkout; others report missing deliveries, wrong sizes or items, and delayed resolution.
Product quality
Several reviews describe items matching listing quality and fit, but there are isolated reports of wrong, generic or mis-sized products being delivered.
Communication
Some reviewers cite prompt chat responses and order updates; others report long hold times, unreturned emails, and blocked phone contacts.
Overall experience
Overall impressions are mixed: many positive purchase experiences and resolved issues, countered by multiple serious complaints about billing and delivery.
Our Independent Methodology
How we analyze customer reviews without bias
Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias โ just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (November 2021 โ October 2025).
Absolutely outstanding customerโฆ
"Absolutely outstanding customer service! Shalini L. was most helpful! They answered all of my questions and even went above and beyond to contact the..."
Perfect Dress, Wonderful Help, and Super Packaging
"I ordered my mother-of-the-bride dress from Verishop. I couldn't believe how quickly I received my dress. Also, the packaging of the dress was incredi..."
BUYERS BEWARE!!!
"๐คฌ BUYERS BEWARE! Verishop refused to refund for the order I returned! Initially insisted on keeping it. Later, after return, customer service blocked..."
This company is a SCAM
"This company is a SCAM. A year ago I bought a product from them. Ever since, multi- variations of them, and in different states, have charged my card..."
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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All Customer Reviews
Sources: Trustpilot (20) ยท Collected.reviews (1) ยท Quotes shortened ยท As of: October 2025
This company is a SCAM
This company is a SCAM. A year ago I bought a product from them. Ever since, multi- variations of them, and in different states, have charged my card...
DO NOT BUY FROM THIS COMPANY ITS A SCAM
DO NOT BUY FROM THI...
Vershop sucks monkey balls
I ordered one small thing and in the fine print it says they will charge you 29.99 each month even if you dont buy anyth...
Also was hacked
Also was hacked. I have no idea how it happened either. My Apple...
BUYERS BEWARE!!!
๐คฌ BUYERS BEWARE! Verishop refused to refund for the order I returned! Initially insisted on keeping it. Later, after return, customer service blocked...
Absolutely outstanding customerโฆ
Absolutely outstanding customer service! Shalini L. was most helpful! They answered all of my questions and even went above and beyond to contact the...
HIGH QUALITY CLOTHES GREAT PRICE
Great place for high quality clothing at a GREAT PRICE!! Many brands to choo...
Perfect Dress, Wonderful Help, and Super Packaging
I ordered my mother-of-the-bride dress from Verishop. I couldn't believe how quickly I received my dress. Also, the packaging of the dress was incredi...
Never received my order
Never received my order. I have sent sent several messages to customer service, Carla (the CS manager) who rudely dismissed me and chose to ignore my...
Beware of advertised product that theyโฆCS On Top Of Things
Verishop CS reached out to me within minutes of this review. I was very impressed. In fairness, I had forgotten yesterday 6/19, was a Federal holiday....
Great customer service!
I was sent the wrong bags and then was afraid I wouldn't get the one I ordered in time for a birthday party....
GOOD CUSTOMER SERVICE BY VERISHOP
Verishop through its representative provided excellent follow-up with me and made good on issuing a full refund of my money because of an issue with m...
Thank you VeriShop!
I canโt say enough good things about Verishop! I was able to purchase a designer dress I could only find at Saks (higher priced) at a reasonable price...
This was my first time using Verishopโฆ
This was my first time using Verishop for purchasing things. I found them on the Alaska airline internet mall site and was so glad I did. I purchased...
Outstanding customer service
Outstanding customer service! Helpful know their customers...
Fast shipping found exactly what Iโฆ
Fast shipping found exactly what I was looking for and received it in...
I purchased a sweater in the wrongโฆ
I purchased a sweater in the wrong size. I spoke to a few of the customer service reps and they were wonderfu...
Terrible customer service
Terrible customer service. Hid their no return policy for sale items and pushed hard to sell certain items on a mobile website. Customer service dragg...
My experience shopping on Verishop wasโฆ
My experience shopping on Verishop was great. The price was ri...
I LOVE Verishop!
I LOVE Verishop! Great products and great prices. I always find new brands that I canโt find anywhere else...
Conclusion
Reviews indicate a split experience for Verishop customers. Many shoppers report fast shipping, careful packaging and helpful customer-service agents who assist with sizing and returns. At the same time, multiple reviewers allege serious billing or fulfillment problemsโexamples include recurring unauthorized charges, a reported $29.99 monthly charge, and one customer reporting $400 tied to an undelivered order. Several complaints also describe blocked contacts or unanswered emails when pursuing refunds. Consumers should weigh positive product and shipping reports against the recurring billing and support issues; when ordering, keep order records, monitor card activity, and confirm return and billing terms.