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We Collect & Analyze Reviews

Verishop
Experiences & Reviews

Verishop is an online retail marketplace that sells consumer goods across multiple categories such as apparel, home goods, beauty and electronics. Shoppers use Verishopโ€™s website and mobile interfaces to browse brand listings, place orders, and arrange shipping to U.S. addresses. Product assortment includes direct-brand listings and third-party sellers; shipping, returns and payment processing policies can vary by item and seller.

Overview & Key Metrics

Reviews Analyzed 21
Positive Sentiment 67%
Latest Review 17d
Overall Rating
3.6

Our Analysis

๐ŸŽฏ

Service quality

Reviews show both quick, helpful customer-service interactions and serious complaints about rude agents, blocked contacts, or unresolved refund requests.

Share of mentions
18%
Mixed
๐Ÿ’ฐ

Value for money

Some customers report good prices and deals, while others allege unauthorized charges, recurring $29.99 billing, or refused refunds on returned orders.

Share of mentions
14%
Weak
โšก

User experience

Many shoppers note fast shipping, clear packaging and smooth checkout; others report missing deliveries, wrong sizes or items, and delayed resolution.

Share of mentions
15%
Mixed
๐Ÿ”ง

Product quality

Several reviews describe items matching listing quality and fit, but there are isolated reports of wrong, generic or mis-sized products being delivered.

Share of mentions
10%
Mixed
๐Ÿ“ž

Communication

Some reviewers cite prompt chat responses and order updates; others report long hold times, unreturned emails, and blocked phone contacts.

Share of mentions
13%
Mixed
โญ

Overall experience

Overall impressions are mixed: many positive purchase experiences and resolved issues, countered by multiple serious complaints about billing and delivery.

Share of mentions
30%
Mixed

Our Independent Methodology

How we analyze customer reviews without bias

Data Collection

We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.

AI Analysis

Our AI detects patterns in genuine customer experiences without modifying content.

100% Independent

Zero company influence. No payments, no bias โ€” just real customer voices.

Always Current

Updated regularly with the latest reviews and customer feedback.

All Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Showing all 21 reviews

All Customer Reviews

Sources: Trustpilot (20) ยท Collected.reviews (1) ยท Quotes shortened ยท As of: October 2025

B
Barry Tungseth
trustpilot.com Oct 01, 2025

This company is a SCAM

This company is a SCAM. A year ago I bought a product from them. Ever since, multi- variations of them, and in different states, have charged my card...

c
chris donnelly
trustpilot.com Oct 01, 2025

DO NOT BUY FROM THIS COMPANY ITS A SCAM

DO NOT BUY FROM THI...

s
shawn
trustpilot.com Oct 01, 2025

Vershop sucks monkey balls

I ordered one small thing and in the fine print it says they will charge you 29.99 each month even if you dont buy anyth...

D
Darlene Davis
trustpilot.com Oct 01, 2025

Also was hacked

Also was hacked. I have no idea how it happened either. My Apple...

D
David Sova
trustpilot.com Oct 01, 2025

BUYERS BEWARE!!!

๐Ÿคฌ BUYERS BEWARE! Verishop refused to refund for the order I returned! Initially insisted on keeping it. Later, after return, customer service blocked...

S
Samantha Bonilla
trustpilot.com Oct 01, 2025

Absolutely outstanding customerโ€ฆ

Absolutely outstanding customer service! Shalini L. was most helpful! They answered all of my questions and even went above and beyond to contact the...

L
Lori Salvaterra
trustpilot.com Oct 01, 2025

HIGH QUALITY CLOTHES GREAT PRICE

Great place for high quality clothing at a GREAT PRICE!! Many brands to choo...

M
Mary
trustpilot.com Oct 01, 2025

Perfect Dress, Wonderful Help, and Super Packaging

I ordered my mother-of-the-bride dress from Verishop. I couldn't believe how quickly I received my dress. Also, the packaging of the dress was incredi...

E
Erienne Simmons
trustpilot.com Oct 01, 2025

Never received my order

Never received my order. I have sent sent several messages to customer service, Carla (the CS manager) who rudely dismissed me and chose to ignore my...

J
Jackie Hooper
trustpilot.com Oct 01, 2025

Beware of advertised product that theyโ€ฆCS On Top Of Things

Verishop CS reached out to me within minutes of this review. I was very impressed. In fairness, I had forgotten yesterday 6/19, was a Federal holiday....

R
RC Tompkins
trustpilot.com Oct 01, 2025

Great customer service!

I was sent the wrong bags and then was afraid I wouldn't get the one I ordered in time for a birthday party....

D
Dee
trustpilot.com Oct 01, 2025

GOOD CUSTOMER SERVICE BY VERISHOP

Verishop through its representative provided excellent follow-up with me and made good on issuing a full refund of my money because of an issue with m...

T
Terri Odell
trustpilot.com Oct 01, 2025

Thank you VeriShop!

I canโ€™t say enough good things about Verishop! I was able to purchase a designer dress I could only find at Saks (higher priced) at a reasonable price...

C
CINDY HAll
trustpilot.com Oct 01, 2025

This was my first time using Verishopโ€ฆ

This was my first time using Verishop for purchasing things. I found them on the Alaska airline internet mall site and was so glad I did. I purchased...

f
frank motta
trustpilot.com Oct 01, 2025

Outstanding customer service

Outstanding customer service! Helpful know their customers...

K
Karrie Chrastina
trustpilot.com Oct 01, 2025

Fast shipping found exactly what Iโ€ฆ

Fast shipping found exactly what I was looking for and received it in...

P
Pam Arnold
trustpilot.com Oct 01, 2025

I purchased a sweater in the wrongโ€ฆ

I purchased a sweater in the wrong size. I spoke to a few of the customer service reps and they were wonderfu...

M
Matt Duffy
trustpilot.com Oct 01, 2025

Terrible customer service

Terrible customer service. Hid their no return policy for sale items and pushed hard to sell certain items on a mobile website. Customer service dragg...

H
Hayes Weggeman
trustpilot.com Oct 01, 2025

My experience shopping on Verishop wasโ€ฆ

My experience shopping on Verishop was great. The price was ri...

M
Marianne Strauss
trustpilot.com Oct 01, 2025

I LOVE Verishop!

I LOVE Verishop! Great products and great prices. I always find new brands that I canโ€™t find anywhere else...

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Conclusion

Reviews indicate a split experience for Verishop customers. Many shoppers report fast shipping, careful packaging and helpful customer-service agents who assist with sizing and returns. At the same time, multiple reviewers allege serious billing or fulfillment problemsโ€”examples include recurring unauthorized charges, a reported $29.99 monthly charge, and one customer reporting $400 tied to an undelivered order. Several complaints also describe blocked contacts or unanswered emails when pursuing refunds. Consumers should weigh positive product and shipping reports against the recurring billing and support issues; when ordering, keep order records, monitor card activity, and confirm return and billing terms.