Customers praise Vettsy for vivid, smooth polishes with strong cat-eye and magnetic effects. Many mention tidy packaging, added freebies, and subscription or mystery boxes that feel like good value. Several reviews point to slow or uneven delivery times. Some customers also note quick, helpful replies from support.
Examples from available reviews (Dec 2021 – Mar 2026).
Velvet cat eye polishes produced beautiful effects and were highly praised.
“These are some of the best cat eye polishes I’ve used”
Products are nice, freebies appreciated, and price point is great.
“the freebies are a very nice touch.”
Customer service responded quickly and resolved the issue; products great.
“Customer service was fast at replying and solving my issue.”
Delivery took a very long time for the product.
“It took forever to get the product.”
Fulfillment follows two main themes: many buyers say orders arrive quickly with surprise extras, while a recurring group reports long delivery times. Positive service notes often mention secure, careful packaging. Shipping speed is the most common operational issue raised.
Reviewers often point to good prices and welcome freebies. Mystery boxes and the monthly subscription box come up as clear value and a source of inspiration. Value comments show up frequently across ratings.
Customers describe the website as easy to use, and some mention clear tracking. Unboxing feedback focuses on appealing presentation and a broad selection, including seasonal themed boxes. Both pros and first-time buyers say the ordering and unboxing flow works well.
Polishes earn steady praise for smooth application, quick drying, and bright pigment. Reviewers also call out cat-eye gels, magnetic polishes, chrome powders, and cuticle oil for quality. A few ask for rounded brushes, a rare detail-level note.
Several reviews describe customer service as fast to respond and focused on solutions. Buyers specifically praise reply speed and how issues get resolved. Some also note shipping expectations are stated on certain listings.
Most reviewers are very happy with the products, packaging, and value. Delivery delays create a clear split and lower satisfaction for some. Overall feedback stays positive on product and support, with shipping speed driving most criticism.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Collected.reviews (1) · Quotes shortened · As of: March 2026
Velvet cat eye polishes produced beautiful effects and were highly praised.
“These are some of the best cat eye polishes I’ve used”
Products are nice, freebies appreciated, and price point is great.
“the freebies are a very nice touch.”
Quality products at good prices; packaging cute; shipping takes awhile.
“Shipping takes awhile but they are upfront about that.”
Mystery bag contained a great mix of quality products with fast shipping.
“Great mix of products and all were great quality.”
Fast shipment, beautiful packaging, and luxury-quality products excited reviewer.
“the quality is luxury.”
Chrome powder set arrived beautifully packaged; colors and quality praised.
“Quality is amazing!”
Cat eye gel arrived faster than expected with extra surprise items.
“it came faster than expected”
Products have beautiful colors, smooth application, lovely packaging, and timely delivery.
“how smooth the polishes are to apply!”
Order was nicely packaged and included pleasant extra goodies.
“Everything was packaged very nicely”
Products affordable, polishes smooth and easy to use; shipping fast.
“They are affordable and their polish is so smooth and easy to work with.”
Super fast delivery, welcoming community, and praised cat eye gels.
“Super fast delivery and I am excited to be apart of their family!”
Cuticle oil arrived quickly; reviewer liked the scent and consistency.
“the oil smelled lovely and I liked the consistency on them.”
Box items are beautifully presented with freebies; reviewer is a satisfied professional.
“I love getting my Vettsy box of goods!”
Website offered variety, great prices, timely shipping, and neat packaging.
“Website has so much variety and prices were great!”
After researching on Instagram, reviewer tried neon cat eye and loved it.
“I TRIED THEIR NEON GREEN CAT EYE TODAY AND I LOVE IT.”
Quality products at fair prices; reviewer requests quicker shipping and rounded brushes.
“I wish the shipping was a bit quicker and the brushes were rounded.”
Customer service is attentive and products are amazing with lovely packaging.
“Their customer service goes above and beyond to help and answer questions.”
Reviewer praised magnets quality, quick delivery, and appreciated included gift.
“Quick delivery, also got a little present which is amazing.”
12 cat eye polishes had great quality; reviewer plans to repurchase.
“The polish is amazing I’m in love with the 12 cateye polishes I got”
Cat eye polishes were amazing and included freebies; reviewer will repurchase.
“I was not disappointed they are so amazing!”
Delivery took a very long time for the product.
“It took forever to get the product.”
Mystery box inspired ideas and felt worth the price.
“It is so worth the price.”
Easy website, affordable prices, fast shipping, and quality gel products.
“Website is easy to use and the prices are so affordable as well.”
Monthly subscription box offers good polishes and excellent value.
“The value is beyond any other subscription I’ve ever had.”
September Deluxe box included fall and Halloween items and was enjoyed.
“Love the September Deluxe box it has both fall and Halloween”
Customer service responded quickly and resolved the issue; products great.
“Customer service was fast at replying and solving my issue.”
Reviewer found Vettsy polishes the best they've used so far.
“Best quality polishes I have bought so far”
First box had fun, varied items and arrived safely with good tracking.
“everything arrived safe and sound.”
Gel nail polish is top tier despite longer delivery times.
“the gel nail polish I ordered is top tier!”
First-time purchaser loved the Halloween box and would recommend it.
“I love it. I would recommend it.”
Reviewer, an experienced nail tech, praised Vettsy magnetic gel polish quality.
“never found a magnetic gel polish as good at the vettsy one.”
Reviewer said products and service were great.
“Great products and service!”
Parcel arrived in about 15 days; well packed and affordable products.
“The parcel came in about 15 days”
Products are great quality and affordable; shipping is slow.
“Shipping is the only downfall and it takes quite a bit to arrive”
Well-packaged Halloween box contained many items, but shipping took three weeks.
“shipping took around 3 weeks.”
Halloween box contained top-quality, easy-to-use products; Vettsy is favorite.
“The best Halloween box and top quality easy to work with products”
Reviewer pleased with the wide range of items and excited to create.
“Crazy range of items!”
Products are great quality; website orders take longer but are worth it.
“Great quality and I love their customer service”
Reviewer loves the cat eye polish and finds the packaging adorable.
“I love their cat eye polish, and their packaging is adorable”
HEMA-free cat eye set arrived earlier than expected; reviewer praised colors and service.
“The beautiful pink package came earlier than I expected”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Vettsy sells nail care and nail art products to both consumers and professionals. Its range includes gel polishes, magnetic and cat-eye shades, chrome powders, cuticle oils, and accessories. The brand also offers mystery boxes and a monthly subscription box with multiple items. Shoppers order through an online store with tracking and seasonal themed boxes.