Reviews Analyzed
21
We Collect & Analyze Reviews
Vevor
Experiences & Reviews
Vevor is an online retailer known for selling a wide range of tools, equipment, and industrial supplies to consumers and small businesses. The company operates primarily through e-commerce channels and lists products across categories such as power tools, garden equipment, storage solutions and hobby or commercial machinery. People searching for Vevor reviews typically look for information on product durability, shipping and return policies, and customer support experiences.
Overview & Key Metrics
Positive Sentiment
95%
Latest Review
41d
Overall Rating
4.5
Our Analysis
🎯
Service quality
Many customers report fast shipping and timely delivery, but multiple reviews mention courier damage, mishandled parcels and inconsistent returns handling.
Share of mentions
Mixed
24%
💰
Value for money
Several buyers describe products as fairly priced or good value; a small number say some items feel pricey but acceptable for the quality.
Share of mentions
Strong
7%
⚡
User experience
Some reviewers praise easy assembly and straightforward use, while others report lacking instructions or unclear product operation guidance.
Share of mentions
Mixed
4%
🔧
Product quality
Most reviewers describe items as good quality and performing as advertised, though a few reports note malfunctions or performance shortfalls.
Share of mentions
Strong
24%
📞
Communication
A number of reviews report slow or missing responses on returns and warranty claims; a minority mention clear shipping updates from the seller.
Share of mentions
Weak
5%
⭐
Overall experience
Overall impressions are predominantly positive: many customers report satisfactory products and delivery, with occasional issues around shipping or returns.
Share of mentions
Strong
36%
Our Independent Methodology
How we analyze customer reviews without bias
Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (December 2021 – October 2025).
Electric Dough Mixer
"I bought a dough mixer from Vevor, which they say is the best in its class. I'm not sure if it's because of how I was using it, but all of a sudden one day, the dough mixer completely stopped working! It made this weird sound and started smelling like something was burning...it made me so worried! When I tried to contact customer service, they said the mixer wasn't supposed to smell like that, or make weird sounds. They then proceeded to ask me if I had been using it properly. How am I supposed not to know how it's supposed to work? I sent multiple emails asking for a replacement, but Vevor didn't even bother to respond. I would not recommend buying from this company. Save yourself the trouble and go with a different company.
"
Rylee Gross
Collected.reviews
Dec 01, 2021
Featured for: Detailed product failure and no response
Great price fast service and delivery
"Great price fast service and delivery. Awesome shop..."
Isaac Tejada
Trustpilot
Oct 01, 2025
Featured for: Positive: good price and delivery
8 mtr hand pole saw
"8 metre hand pole saw appears to work well and is of good quality. 8 mtrs is long though, and the operator needs to have a good plan to get the p..."
Darren K
Trustpilot
Oct 01, 2025
Featured for: Good product; delivery courier complaint
Don't believe their 30-day back…
"Don't believe their 30-day back guarantee. We bought a product falsely advertised and now that we have it, we found ou..."
Erica DeMeglio
Trustpilot
Oct 01, 2025
Featured for: Return policy dispute and false advertising
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: October 2025
J
Jan Nonbo
trustpilot.com
Oct 01, 2025
Alwsys
Alwsys, good produkt, fair price, eve...
S
Stephen Lindridge
trustpilot.com
Oct 01, 2025
Quick delivery but courier is terrible
Ordering from vector great. Delivery has a lot to be de...
E
Erica DeMeglio
trustpilot.com
Oct 01, 2025
Don't believe their 30-day back…
Don't believe their 30-day back guarantee. We bought a product falsely advertised and now that we have it, we found ou...
D
Darren K
trustpilot.com
Oct 01, 2025
8 mtr hand pole saw
8 metre hand pole saw appears to work well and is of good quality. 8 mtrs is long though, and the operator needs to have a good plan to get the p...
J
Jason Pierce
trustpilot.com
Oct 01, 2025
Vevor claw machine
The machine works great....
R
Rohan Jones
trustpilot.com
Oct 01, 2025
Arrived on time and exactly as…
Arrived on time and e...
M
Mark Klocek
trustpilot.com
Oct 01, 2025
Expandable pole saw.
Order received just a few days after purchase. Item p...
t
todd
trustpilot.com
Oct 01, 2025
Good price ,delivered pretty quickly
Good price ,delivered pretty quickly. Decent quality, 3r...
C
Chuck
trustpilot.com
Oct 01, 2025
Shipping was quick and the rack was…
Shipping was quick and th...
J
Joshua P.
trustpilot.com
Oct 01, 2025
I've ordered several items from vevor…
I've ordered several items from vevor and all have bee...
M
Marion
trustpilot.com
Oct 01, 2025
All good thanks
...
B
Barry Johnson
trustpilot.com
Oct 01, 2025
First time customer
First time customer. Great se...
M
Michael-Jared Gillis
trustpilot.com
Oct 01, 2025
Instructions for the product were…
Instructions for the product were lacking at best and I d...
W
Wade SHIFFLETT
trustpilot.com
Oct 01, 2025
Socket are very solid
Product was delive...
D
Donna Pope
trustpilot.com
Oct 01, 2025
Fast and easy thank you
...
R
Roger Blair
trustpilot.com
Oct 01, 2025
Everything i have bought from vevor has…
Everything i have bought from vevor has been above and beyo...
G
Geoff
trustpilot.com
Oct 01, 2025
Damaged box/packaging in trasport
My experiences are mostly good. Products are great that I have purchased however the last package was damaged by the transport company. The bo...
J
James
trustpilot.com
Oct 01, 2025
Good quick delivery
Good quick delivery,...
N
Nik Bok
trustpilot.com
Oct 01, 2025
Tools of trade.
Products are great, with a fair price. Greatly appreciate...
I
Isaac Tejada
trustpilot.com
Oct 01, 2025
Great price fast service and delivery
Great price fast service and delivery. Awesome shop...
Conclusion
Reviews in this set show a pattern of generally positive product quality and prompt shipping for many buyers, with multiple mentions of items arriving as advertised. At the same time, several customers reported courier handling problems, damaged packaging, or difficulties obtaining refunds and responses from support. If you consider purchasing from Vevor, inspect shipments on arrival, check the listed return policy and shipping method, and save order/communication records. These steps can help resolve issues more quickly if they occur.