Reviews Analyzed
1
We Collect & Analyze Reviews
Vicky & Lucas
Experiences & Reviews
Vicky & Lucas is a retail fashion brand that sells women's apparel through online channels. Consumers researching the brand typically look for information on fit, fabric quality, return and defect policies, and customer service. This summary aggregates available user feedback to help shoppers evaluate product quality and support before buying.
Overview & Key Metrics
Positive Sentiment
100%
Latest Review
1415d
Overall Rating
4.5
Our Analysis
🎯
Service quality
Reviewer reports staff were very helpful and went beyond expectations, but provides no details on response times or formal policies.
Share of mentions
Mixed
25%
💰
Value for money
The review does not mention price, discounts, or perceived value, so no evidence on cost or value-for-money is available.
Share of mentions
Mixed
0%
⚡
User experience
No comments about website, checkout, app, or in-store shopping process are present in the available review.
Share of mentions
Mixed
0%
🔧
Product quality
Dress is praised for fit, appearance and colorfastness; reviewer notes multiple print options and overall satisfaction with the garment.
Share of mentions
Mixed
25%
📞
Communication
Customer describes helpful interaction and staff exceeding expectations, but the review lacks specifics about channels or timeliness of communication.
Share of mentions
Mixed
25%
⭐
Overall experience
Reviewer expresses clear personal satisfaction wearing the dress on vacation and enjoyment of the product, while asking about defect/return policy.
Share of mentions
Mixed
25%
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Featured Customer Experiences
Representative examples from 1 verified reviews (October 2025).
Floral dress
"I bought a floral dress from them and it was great. It’s good looking, colors do not fade. It fits very well and comes in different print designs. I'm wearing this dress in Hawaii and the flowers on it make me feel like a princess while the sun and the ocean creates a magical backdrop. It's going to be a postcard kind of vacation where we go snorkeling and take tons of pictures. The floral gardens are cheerful with flowers and butterflies flying around. I love it!I feel like they were very helpful to me and did more than they were supposed to so that was good service. One thing I would like to know is what happens if the dress is defective or damaged, but that hasn't happened yet.
"
Katerinah
Collected.reviews
Dec 15, 2021
Featured for: asks about defect policy
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 1 reviews
All Customer Reviews
Sources: Collected.reviews (1) · Quotes shortened · As of: October 2025
K
Katerinah
Collected.reviews
Dec 15, 2021
Floral dress
I bought a floral dress from them and it was great. It’s good looking, colors do not fade. It fits very well and comes in different print designs. I'm wearing this dress in Hawaii and the flowers on it make me feel like a princess while the sun and the ocean creates a magical backdrop. It's going to be a postcard kind of vacation where we go snorkeling and take tons of pictures. The floral gardens are cheerful with flowers and butterflies flying around. I love it!I feel like they were very helpful to me and did more than they were supposed to so that was good service. One thing I would like to know is what happens if the dress is defective or damaged, but that hasn't happened yet.
Conclusion
Available feedback shows a satisfied customer who highlights fit, appearance and color retention of a dress, and reports helpful staff. The single review does not address price, shipping, returns, or website experience. Because the sample size is very small, conclusions are limited; shoppers should verify sizing, return and defect policies before purchase. Look for additional independent reviews that cover delivery, pricing and post-sale support to better assess reliability.