Many positive reviews point to solid craftsmanship and fast shipping. A smaller set of low ratings focuses on unhelpful customer service and trouble making returns. One person reports getting an apology and a refund after escalating the issue. Overall, buyers strongly praise the products, with a few notable service problems.
Examples from available reviews (Nov 2021 – Feb 2026).
Customer experienced poor service and no return or cancellation options.
“They have the worst customer service I have ever experienced”
Owner's mother apologized and secured a refund after official inquiry.
“The mother of the owner reached out via email to apologize for the inconvenience”
Revamped Louis Vuitton bags with high quality craftsmanship and positive communication.
“they were absolutely gorgeous in person.”
The buyer experienced a smooth, trustworthy purchase with fast shipping and good quality.
“they’re reliable and trustworthy, their shipping is so fast even than expected.”
Low-rated reviews describe customer service as unhelpful and say returns or cancellations weren’t available. These complaints sit next to one follow-up that ended in a refund after escalation. The service issues show up in negative reviews, not in the positive ones.
Positive reviews highlight craftsmanship and the finished look, suggesting buyers felt the quality delivered value. Aside from one refunded order, reviews don’t directly mention prices, discounts, or refunds.
Several buyers describe an easy checkout and fast shipping that made the experience feel dependable. Other reviews say returns were blocked and support was poor, which soured the post-purchase experience for those customers.
High ratings single out craftsmanship, materials, and the final look of the bags. There are no mentions of defects or disappointment with the product itself.
Reviews show uneven communication: one says support was missing at first, while another describes a family member of the owner apologizing and setting up a refund after being contacted. Proactive outreach appears only in that one resolved case.
Comments split between happy buyers who mention quality and quick delivery and unhappy buyers who describe service breakdowns. The result is a clear divide between strong product experiences in high ratings and service problems in low ratings.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (3) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Customer experienced poor service and no return or cancellation options.
“They have the worst customer service I have ever experienced”
Owner's mother apologized and secured a refund after official inquiry.
“The mother of the owner reached out via email to apologize for the inconvenience”
Revamped Louis Vuitton bags with high quality craftsmanship and positive communication.
“they were absolutely gorgeous in person.”
Awesome, Louis Vuitton bags, amazing customer service. Wow! Really pleased by how easy it was to buy things from Vintage Boho. I really liked the price, the quality is great. They always kept me updated and answered all my questions. I had a great experience, they’re reliable and trustworthy, their shipping is so fast even than expected. That was a wonderful experience as a first-timer buyer. Let nobody overlook this site. They are legit and never disappoint. Overall I had a great experience, their website is easy to navigate and check out. Hoping to come back soon! I highly recommend Vintage Boho.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Vintage Boho Bags runs an online shop selling vintage and bohemian-style handbags and accessories. Each item listing includes a description and photos so shoppers can judge condition and style. Orders go through the site’s checkout, and customers receive shipping updates. The company also offers contact options for order questions and support.