They agreed to refund but never responded or refunded.
“They have my money and I have nothing to show for it.”
Reviews for Vintage Brand show a mix of experiences. Many customers praise product graphics, durable shirts and prompt delivery, and some highlight easy ordering or helpful support for exchanges. However, several reviews report sizing inconsistencies, at least one instance of a logo detaching, and multiple complaints about refunds or difficulty reaching support. Before buying, check item descriptions and size charts carefully and review the store’s return and refund terms. Consider starting with a smaller order or contacting customer service about sizing and return options when purchasing higher-value items.
Examples from available reviews (Dec 2021 – Feb 2026).
They agreed to refund but never responded or refunded.
“They have my money and I have nothing to show for it.”
Replica hat's logo fell off and item lacked quality.
“The logo fell off after a day”
Ordering and shipping were easy; shirts looked great and durable.
“Easy order. Easy shipping. Shirts look great. Durable.”
Products were awesome and customer service was fantastic.
“Awesome products. Fantastic customer service.”
Delivery is often praised for speed, but multiple reviews report refund, return or fulfillment problems that damaged trust.
Some shoppers report fair or better-than-market prices, yet several customers say items felt overpriced or not worth the cost.
A few buyers note easy ordering and straightforward checkout; limited data prevents a definitive view of site/app usability.
Many customers praise graphics, durability and fit, while a smaller group reports issues with sizing, logo attachment or perceived low quality.
Some reviews describe responsive, helpful customer service; others cite slow or absent replies and difficulty obtaining refunds.
Overall impressions are split: numerous positive experiences with items and delivery, but a notable minority report returns, refund or quality problems.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Order returned but refund had not been received after many days.
“I still don't have my money back.”
Shopping experience was impressive with beautiful items and great care.
“Their team is consistently helpful, kind, and quick to respond.”
Service was consistently nice, clean, and fast.
“As always, nice, clearn and fast.”
Repeat customer loved items and will order again despite delivery.
“I looove my items.”
Parcel stuck in Croatian warehouse and customer service unreachable.
“the parcel has been in a warehouse in Croatia since 28.10.”
Fast reliable delivery and high-quality unique pieces at fair prices.
“everything is curated and wrapped with love”
Long-time buyer found consistently excellent quality and good customer service.
“the quality is always excellent”
Three purchased items matched their descriptions and were liked.
“It does correspond exactly to what was described”
Plaques and coasters were good quality items.
“Good stuff including plaques and coasters”
High-quality merchandise felt unique and offered good value.
“Great quality merchandise that you literally can't find anywhere else”
Replica hat's logo fell off and item lacked quality.
“The logo fell off after a day”
The order arrived promptly and the shirt was great.
“The delivery was made promptly.”
Item was received and is fine.
“Just received my item, is fine”
Had a great experience requesting a different shirt size.
“Really great experience when requesting a new sized shirt thanks!”
Order arrived in a timely manner.
“Order arrived in a timely manner.”
Items appeared thrifted and not curated designer vintage.
“Please. Thrifted clothing. Nothing like Paris!”
Everything arrived and items fit well.
“Everything arrived and it fill well.”
The XL size was too large in the body.
“The xl is too large in body”
Ordering and shipping were easy; shirts looked great and durable.
“Easy order. Easy shipping. Shirts look great. Durable.”
Quick delivery and a comfortable shirt enjoyed at a game.
“Quick delivery and comfortable shirt.”
Reviewer disliked the no-returns policy and won't shop again.
“I do not like that you cannot return items.”
Graphics were great and the item matched expectations.
“Great graphics and exactly what was wanted”
Loved the hat and wore it despite the team's outcome.
“Love it! I wish my Pacers won the NBA Finals, but I’ve still worn my Hat despite it.”
The reviewer had a good experience and the shirt remains un-gifted.
“It was my experience and it was a good one.”
Item matched expectations and made a nostalgic gift for mother.
“Exactly what I expect! Nice nostalgic gift for my mom!”
Reviewer loved the Indians gear.
“Loved the Indians Gear!”
T-shirt was considered pricey and delivery timing was poor.
“Pricey for a t-shirt and delivery timing was not great”
Products were awesome and customer service was fantastic.
“Awesome products. Fantastic customer service.”
Dress fit well, looked great, and had very good quality.
“Super nice dress that fits well and looks great!”
Received order and was happy; intends to shop again.
“I'm happy to have shopped with you”
Jacket was nice and shipping was extra fast and smooth.
“Nice jacket and extra fast shipping!”
The reviewer was disappointed by flimsy design and poor quality.
“Disappointed in the flimsy design and quality”
Repeat buyer loves unique style and feels special purchasing.
“My favourite shop”
Happy to find store; loved dresses and quick service and delivery.
“Love my new dresses and the service and delivery is quick.”
All items in size XS were far too large.
“All items in size XS were far too large.”
Top did not match the picture and return costs reduced trust.
“The cut does not look like the picture at all.”
Photos were accurate; orders true to description and well made.
“All the clothes I’ve ordered have been true to description and well made.”
Top-tier experience with great fit and fast shipping to Spain.
“everything fits like a glove and it got to Spain so fast”
Customer service handled a shipping issue with excellent attention.
“the attention I got was excellent!”
Good clothing quality and easy packaging; satisfied with the service.
“Great quality of clothes, very good costumer service.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Vintage Brand is an online retailer focused on vintage-inspired apparel, hats and related home goods (e.g., coasters, plaques). The shop markets retro sports gear, nostalgic graphics and themed shirts to consumers seeking distinctive or collectible-style items. Customers researching Vintage Brand commonly look for product durability, sizing, delivery and return policies when evaluating purchases.