Helpful customer service, fast delivery, and beautiful well-packaged vases.
“customer service was flawless”
Available feedback is limited to a single detailed review that praises customer service, fast delivery, careful packaging, and the product's appearance. That reviewer also framed the purchase as a good-value alternative to more expensive home decor. These points suggest VivaTerra can deliver on order fulfillment and product presentation in at least this instance. Given the very small sample, consumers should consult additional reviews, verify shipping and return policies, and check product images and specifications before buying.
Examples from available reviews (Feb 2026).
Helpful customer service, fast delivery, and beautiful well-packaged vases.
“customer service was flawless”
Single reviewer called customer service 'flawless' and helpful during product inquiries; positive signal but based on one report.
Reviewer described the vases as a lower-cost alternative to more expensive decor and found them attractive and suitable as a gift.
Ordering and delivery described positively: the reviewer reported fast delivery and secure packaging that protected the items in transit.
The vases were described as 'absolutely beautiful' and 'perfect' for gifting; reviewer was satisfied with appearance and condition on arrival.
Phone interactions characterized as helpful and informative; reviewer specifically praised the customer-service representative they spoke with.
Reviewer stated they 'cannot fault' the company and were delighted with the purchase, though this reflects a single customer's experience.
For each review, the core experience based on original source reviews.
Sources: Collected.reviews (1) ยท Quotes shortened ยท As of: February 2026
I cannot fault this company at all. The customer service was flawless - The lady on the line (sorry I forgot the name for my mention) was so helpful and informative both times I contacted customer service over a product enquiry. The delivery was fast and the product was packaged perfectly to protect the contents. The vases themselves are a gift for my daughter -in-law but I was delighted with the purchase. I bought them as an alternative to a far more expensive home decor and they are perfect -- Absolutely beautiful. Thank you for the beautiful vases that I am sure my daughter-in-law will love!
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
VivaTerra is an online retailer focused on home decor, furniture, and accessories. The assortment commonly includes decorative items such as vases, textiles, tabletop pieces, and gifts. Consumers researching VivaTerra typically look for product images, materials, shipping details, and customer-service policies to assess fit for their home and budget.