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W Concept

Korean culture has worldwide popularity especially for their shows, commonly addressed as K-dramas. If you are also inspired by these shows and are looking forward to buying dresses designed by Koreans, you can visit the W concept. Let’s find more information about the store and go through the customer reviews to find out about their customer’s satisfaction.

About W Concept

W concept was founded by Hyeyoung Lim in 2006. It is a multi-brand online retailer for luxury Korean designers and fashion. They have headquarters in Seoul, Shanghai, and the Greater New York Area which was opened in 2015. They operate in the U.S, U.K, Australia, New Zealand, China, and Japan. The house brand of W concept is called FrontRow. In 2006, the W concept was launched to showcase the talent of budding designers, by exposing their brands online instead of limiting them to physical stores. It was in 2016 that W concept launched its first U.S e-commerce website. They have a rewards program as well and focus on the apparel and fashion industry.

Product of W Concept

W concept has a stock of clothing, shoes, bags, and accessories for both men and women. Apart from this, for women, they have products from K-BEAUTY like lip tints, toners etc. W concept has collaborated with several brands like 247 Seoul, Acwell, Bad factory, Bague etc. They offer accessories such as jewellery, hair accessories, eyewear, belts, hats, scarves, socks, and other lifestyle accessories both for men and women. On the shelf, they have skincare, makeup, nails, bath & body, haircare, sets, and tools & devices from K-BEAUTY. For men, they have several kinds of shoes, bags like duffles and waist-bags, and all clothing including loungewear and knitwear. They have a top sellers section to pick the most sold items on the site. They sell fingerless gloves as well and have other gloves with detachable straps.

Policies of W Concept

Their total price of the shipment includes all the customs duty fees like GST and VAT. If your shipment is being shipped from the U.S the sales tax will also be added to your payable amount. You can cancel any shipment only before it is shipped by the brand. You can return the package within 14 days upon delivery of the package. On any return, you need to pay an amount per shipment as a return shipping fee. No exchange services are provided by the w concept. But you can return the allowed products using the return merchandise authorization number, and place a new order for a new product. W concept provides you W loyalty points on every purchase which can be further used as an additional discount.

Compliments, Complaints, And Tips for W CONCEPT

Have you ever visited w concept? Did you find their products of quality, or perhaps do you recommend the brand or not? Please share your valuable feedback. If you haven’t visited them yet, we suggest reading the experiences of other customers and decide if you should really buy your next Korean outfit from them!

Reviews, complaints and customer experiences

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