Order was cancelled after payment despite website showing confirmation.
“WatchMaxx was unable to complete the purchase.”
Reviews show WatchMaxx frequently delivers watches quickly and generally as described, with multiple buyers reporting same-day processing or next‑day delivery and good condition on arrival. Pricing is often highlighted as a reason customers choose the seller, though at least one reviewer reported a checkout price discrepancy on a marketplace listing. Communication is usually described as responsive, but isolated issues include order cancellations and unsatisfactory explanations about price changes. Prospective buyers should save listing pages and screenshots, confirm shipping and delivery options (including signature requirements), and ask about original tags or packaging if collector completeness matters.
Examples from available reviews (Dec 2021 – Feb 2026).
Order was cancelled after payment despite website showing confirmation.
“WatchMaxx was unable to complete the purchase.”
Price increased significantly at checkout; seller blamed eBay.
“When I hit the checkout button the price jumped to 1314.09usd.”
Order prepared quickly, shipped same day, and arrived in perfect condition.
“shipped out the same day and received only 2 days later, awesome!”
Watch as described and well-priced, but box is cheap and small.
“Only thing I do not like the watch box Too small travel size doesn’t look appealing”
Most reviews describe reliable order fulfilment and fast shipping; a few cite cancellations or failed promises that affected customer trust.
Many reviewers report competitive pricing and notable savings versus boutiques; one reviewer reported an unexplained price jump at checkout.
Users often describe easy ordering, quick processing and fast delivery; some raise issues with delivery rules like mandatory in-person signatures.
Buyers commonly say watches arrive new and as described in good condition; occasional comments note small or lower-quality presentation boxes.
Several buyers praise quick responses and clear updates; a small number report unsatisfactory replies about pricing or cancelled orders.
Most reviewers give a positive overall account, citing accurate listings and fast delivery; a minority experienced checkout or fulfilment problems.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · resellerratings.com (15) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Excellent communication, fast delivery, and well-packed product.
“Communication was great.”
Easy experience ordering a high-end watch.
“Easy experience to order such a high end watch.”
Wide selection and competitive pricing.
“Great selection and price.”
Order received without any problems.
“Yes, I received my order without any problem”
Watch arrived in perfect packaging; reviewer happy with purchase.
“Watch arrived in perfect packaging ! happy wioth the purchase !”
To date, the experience has been without any challenges.
“so far so good.”
Everything good and the watch is nice.
“all good nice watch”
Customer service was perfect; reviewer highly recommends seller.
“Perfect Customer Service. Highly recommend this seller!”
Reviewer states they highly recommend this seller.
“Highly recommended”
Ordering was easy, reliable, with fast delivery.
“Easy to order, reliable and fast delivery.”
Easy ordering, lower-than-retail price, timely delivery, and excellent quality.
“The quality of the Longine watch was amazing.”
Fast delivery and a great selection of watches.
“Fast delivery and great selection of watches”
Watch arrived on time, securely packed, and no issues.
“Wonderful watch, arrived on time and was securely packed.”
Reviewer notes good selection of watches.
“Good selection.”
Fast free shipping, good pricing, and excellent communication made ordering easy.
“Fast free shipping, great pricing and great communication with Mark”
Warranty card not received; customer asks how to obtain it.
“Im not received de Warranty card. Haw i can to get it?”
New watch loved; pre-sized and shipped quickly.
“Love my new watch. Pre-sized and fast shipping!!”
Tissot watch arrived quickly and saved about $150.
“saved about $150”
Return processed as partial refund; customer feels ripped off and dissatisfied.
“I feel ripped off. I wont buy from them again.”
Great price and great service.
“Great price, Great service”
Watch was fantastic, offered great value, and shipped promptly.
“Fantastic watch, great value, and prompt shipment.”
Customer found excellent value and would use WatchMaxx again.
“I would definitely use WatchMaxx again.”
Watches always as described, shipped fast, and dependable.
“Great watches, always as described, I have bought very many new watches here and they always ship fast and I have never had a problem with them.”
Watch looked good but instruction and warranty booklet missing.
“The instruction &warranty booklet was missing.”
Defective watch replaced promptly; customer service was patient and pleasant.
“the staff at customer service was patient and pleasant”
Watch arrived quickly and exactly as described.
“Watch came quickly. Exactly as described. A++++”
Quick and easy service and everything arrived looking wonderful.
“Quick and easy service everything comes in looking wonderful”
Order prepared quickly, shipped same day, and arrived in perfect condition.
“shipped out the same day and received only 2 days later, awesome!”
Watch as described and well-priced, but box is cheap and small.
“Only thing I do not like the watch box Too small travel size doesn’t look appealing”
Great watch offered at a great price.
“Great watch at great price”
Watch in stock, delivered next day as promised; very pleased.
“Everything from start to finish was great.”
Easy to find and order.
“easy to find and order.”
In-person signature requirement caused inconvenient missed deliveries and work disruptions.
“forced to take time from my job to be home during delivery.”
Honest pricing, fast delivery; watch was perfect and as described.
“Watch was perfect and as described .”
Item received quickly and enjoyable, but missing original price tag.
“Only thing I would like to see is that it comes with the original price tag”
Watch arrived within 24 hours, exactly as described and new in box.
“The watch I ordered came less than 24 hours after I ordered it.”
Multiple purchases with excellent pricing, brands, and communication.
“Excellent pricing, excellent brands, excellent communication”
Second-time buyer found service efficient, professional, and customer-friendly.
“very efficient, professional and customer friendly”
Price increased significantly at checkout; seller blamed eBay.
“When I hit the checkout button the price jumped to 1314.09usd.”
Purchase arrived promptly, on time, and in top condition.
“Purchase is in top condition and package was sent promptly and arrived on time.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
WatchMaxx is an online watch retailer known for listing branded wristwatches, including new and pre-owned models. Consumers commonly search WatchMaxx for pricing, shipping options and authenticity details. People looking up reviews typically check delivery speed, condition on arrival, and customer support responsiveness. If researching purchases, compare listings, confirm seller terms, and document order details for dispute resolution.