The reviews analyzed show a consistent pattern of post-purchase problems: orders charged but not fulfilled, repeated lack of response to emails/calls, and multiple disputes initiated to recover funds. A small number of reviewers also raise product-authenticity concerns. If you are considering buying from this site, verify the current operational status of the website and seller, and prefer payment methods that offer buyer protection (credit card dispute or buyer-protection services). For high-value purchases, confirm seller credentials and consider buying from an authorized dealer or a seller with verifiable, recent positive transaction history.
Examples from available reviews (Dec 2021 – Feb 2026).
Customer care was unresponsive and calls went unanswered or hung up.
“the customer care was not responsive.”
Company charged immediately and never delivered the watch.
“They took my money immediately and never sent my watch.”
Watch's diamond bezel is counterfeit and company did not respond.
“Diamond bezel burberry watch is fake and not diamonds.”
Buyer didn't receive watch and PayPal dispute remains unresolved.
“Do not fall for this scam.”
Reviewers frequently report failed order fulfilment: charged payments, long delays or no delivery, and no post-purchase resolution from the seller.
Multiple customers report losing funds or needing chargebacks after paying for watches that were not delivered or were cancelled without remedy.
Several reviews cite website problems: site downtime, misleading "in stock" indications and missing tracking or order-status updates.
Very few reviews comment on item authenticity; at least one reviewer alleges a bezel advertised as diamonds was not genuine.
There is a recurring pattern of emails, calls and chat messages left unanswered; reviewers describe no responses to follow-ups.
Across reviews, the dominant outcome described is negative: unfulfilled orders, inability to reach the seller, and disputes to recover funds.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (21) · Reviews (6) · Reviews (1) · Quotes shortened · As of: February 2026
Received wrong watch with damaged strap and company refused return.
“Watch recived with a Difference watchbface!”
Their kindness made the whole process better.
“Their kindness made the whole process better.”
Watch's diamond bezel is counterfeit and company did not respond.
“Diamond bezel burberry watch is fake and not diamonds.”
Company charged immediately and never delivered the watch.
“They took my money immediately and never sent my watch.”
Four months after purchase, customer never received the watch.
“i haven’t received anything.”
Website down for two weeks and no phone responses.
“Their site has been down for two weeks.”
Order never delivered and company ignored emails and calls.
“They never delivered it.”
Customer filed a PayPal case to get money back.
“had to file a case with PayPal to get my money back”
Ordered in May and never received the watch nor any response.
“have never received it nor heard from them”
Buyer didn't receive watch and PayPal dispute remains unresolved.
“Do not fall for this scam.”
Ordered a month ago and still hasn't received the watch.
“There is no communication at all from them”
Order listed in stock but later unavailable and company didn't respond.
“it's still listed as 'In Stock!”
Customer never received watch and lost $1500+.
“I never got my watch 1500+ all GONE!!!”
Reviewer claims company owner is a scammer and office is permanently closed.
“THE OWNER OF THIS COMPANY IS A SCAMMER”
Charged $5,500 for an in-stock watch that never arrived.
“the company charged my credit card for $5,500.”
Order not shipped and all contact attempts were ignored.
“not yet shipped”
Purchased two watches but received no responses despite multiple messages.
“I have yet to hear back; I sent four emails and left four voice messages.”
Company stopped responding and likely went out of business.
“phones off the hook”
Received confirmations but no delivery and no responses by phone or email.
“no watch; no telephone answer; no email answer.”
Watch never arrived despite messages; recovering funds through credit card.
“ABSOLUTE THIEVES.”
Company appears to have closed and failed to fulfill an order.
“100% went out of business.”
Buyer never received paid watch and customer service didn't respond.
“Watch never arrived.”
Ordered in 2013 and still waiting with no response.
“I’m still waiting for it.”
Shipping and refund delays caused suspicion about company's legitimacy.
“I think they sell watches that they don't have”
Watch wasn't actually in stock and return process is difficult.
“They don’t actually have the watch in stock, like they claim on their website.”
Seller took payment for in-stock watch then couldn't supply it and delayed refund.
“AVOID THIS SELLER!”
Company delayed, then suggested cheaper replacements and withheld refund.
“I'm waiting to get my money back.”
I wanted to find a gift for my son's birthday but before I made the purchase I wanted to inquire about Gucci watches. My son is a big fan of this watch and so I wanted to make sure it was worth what I was going to spend. I wanted to inquire about gucci watches and the customer care was not responsive. The first call was picked by a female who insisted I place my order without much inquiry. When I persisted in asking questions, she hung up and subsequent calls went unanswered. I don't know how they operate, but it’s the worst customer care on the planet. I do not recommend the company.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
WatchShopping.com is an online e-commerce retailer that lists and sells wristwatches and related accessories via a public website. Customers place orders and pay through standard online payment processors; product listings typically include brand and model details. When researching an online watch seller, consumers commonly verify current site availability, payment and refund policies, warranty coverage, and authorized-dealer status before purchasing.