Reviews Analyzed
21
We Collect & Analyze Reviews
Welooc
Experiences & Reviews
Welooc is an online fashion retailer that sells clothing and accessories through a direct-to-consumer website. Consumers typically interact with Welooc via the company website and online payment methods; orders are shipped internationally to customers.
Overview & Key Metrics
Positive Sentiment
10%
Latest Review
26d
Overall Rating
1.3
Our Analysis
🎯
Service quality
Most reviewers report late or missing deliveries; many say orders never arrived or took several weeks to reach them.
Share of mentions
Weak
22%
💰
Value for money
Multiple customers state items are overpriced or available cheaper elsewhere and say product quality did not justify the cost.
Share of mentions
Weak
18%
⚡
User experience
A few reviewers report site and checkout problems, restricted payment options, and failed promo behavior during purchase attempts.
Share of mentions
Weak
4%
🔧
Product quality
Frequent complaints about sizing and fabric: several reviewers received items much smaller than advertised or described as low quality.
Share of mentions
Weak
10%
📞
Communication
Widespread reports of unresponsive customer support, ignored emails/DMs and difficulty obtaining refunds; a small number mention eventual contact.
Share of mentions
Weak
20%
⭐
Overall experience
Overall sentiment is negative across reviews, with customers citing non-delivery, poor quality and unresolved refund issues.
Share of mentions
Weak
27%
Our Independent Methodology
How we analyze customer reviews without bias
Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (December 2021 – October 2025).
WELOOC Hollow Out Drawstring Midi Dress
"
I was apprehensive about ordering anything online because what if the outfit didn't fit?
And, more importantly, will the quality be satisfactory?
I've made my purchase, and I'm delighted with it.
However, I am quite pleased with the outfit I purchased from the Welooc online shop.
Because I had never bought anything online before, I was concerned about the quality and size.
The fabric is of excellent quality, far superior to what I had anticipated.
It was quite simple to place an order and make a payment on the website, and delivery was completed in a short period of time.
The delivery was as quick as could be anticipated given the international nature of the order.
This website is one that I would suggest to anybody!
"
Sohpia Mica
Collected.reviews
Dec 17, 2021
Featured for: Positive product, delivery and ordering
ABSOLUTE SCAM!!!!!!
"I ordered almost 2 months ago and haven’t received anything! There are so many people that have had the same experience with not receiving any of thei..."
Sara Mendoza
Trustpilot
Oct 01, 2025
Featured for: No delivery; ignored refund requests
‼️F***ING STEALERS‼️
"‼️F***ING STEALERS‼️ Ordered dec7th2020. Waited 30 days. DM’d welooc. Then they advised me to email welooc. And so I did. Emailed them saying what’s t..."
Rania Jadallah
Trustpilot
Oct 01, 2025
Featured for: Detailed account of lost funds
Shoes are not true to size or fit
"Shoes are not true to size or fit. They refuse to refund only offering 10% even though their policy states clearly they wil..."
Teri
Trustpilot
Oct 01, 2025
Featured for: Product sizing issue; refund refused
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: October 2025
D
Dylan Chattaway
trustpilot.com
Oct 01, 2025
DO NOT ORDER
Ordered 2 hoodies. After a week I didn't want them anymore so I reached out to them via email. Heard nothing for...
D
Danie White
trustpilot.com
Oct 01, 2025
Do not order from here!!!!
Do not order from here!!!!! Ordered two pairs of "hey dudes" on August 7, 2021 after communication I got an email that the monies would me refund on N...
A
Ana Mazuran
trustpilot.com
Oct 01, 2025
This company is a SPAM
This company is a SPAM! I ordered kitchen rack in June and still haven’t received my order. I tried to contact them on the email address they provided...
T
Teri
trustpilot.com
Oct 01, 2025
Shoes are not true to size or fit
Shoes are not true to size or fit. They refuse to refund only offering 10% even though their policy states clearly they wil...
K
Kiley Lowery
trustpilot.com
Oct 01, 2025
WORST PLACE TO BUY FROM...
THIS PLACE IS A crap NOT BUY FROM THEM. Ordered martch 7th Horrible experience overall. I waited over a month for my clothes just to find out that the...
S
Saundra
trustpilot.com
Oct 01, 2025
DONT BUY FROM HERE DONT BUY FROM HEREDONT BUY FROM HEREDONT BUY FROM HEREDONT BUY FROM HERE!!!!!!!!!!!!!!!!! I ordered 2 dresses from this website almost I spent $60 on four tops that all came in th
DONT BUY FROM HERE DONT BUY FROM HEREDONT BUY FROM HEREDONT BUY FROM HEREDONT BUY FROM HERE!!!!!!!!!!!!!!!!! I ordered 2 dresses from this website alm...
B
Beautyby Lisa
trustpilot.com
Oct 01, 2025
THIS IS A F*****ing SCAM!!!
THIS IS A F*****ing SCAM!!!! It’s been now over a month and I haven’t received my package y...
T
Tantalee
trustpilot.com
Oct 01, 2025
THEY ARE CRIMINALS
THEY ARE CRIMINALS. DO NOT PURCHASE ANYTHING FROM THIS COMPANY. They have a very convincing site and will even send you a "...
M
Megan Steward
trustpilot.com
Oct 01, 2025
Awful, probably a scam site
I made an order over a month ago and still have not even received shipping confirmation. I have also tried getting in touch to cancel my order since i...
S
Sara Mendoza
trustpilot.com
Oct 01, 2025
ABSOLUTE SCAM!!!!!!
I ordered almost 2 months ago and haven’t received anything! There are so many people that have had the same experience with not receiving any of thei...
A
Alaina Claire Watts
trustpilot.com
Oct 01, 2025
still no package or update
I ordered 2 dresses from this website almost a month ago & still have not gotten any updates on the location of my package. The shop tracking app show...
J
Jasmine Mendez
trustpilot.com
Oct 01, 2025
DONT BUY FROM HERE
I spent $60 on four tops that all came in the wrong size! I’m a small and got nothing but medium and large! it...
l
lauren L
trustpilot.com
Oct 01, 2025
I never complain about clothing stores…
I never complain about clothing stores but this is the worst experience I’ve had. I spent so much money on their site about 2 months...
G
Grace Scheffres
trustpilot.com
Oct 01, 2025
not worth the money
all of weloocs products can be found on aliexpress and dollskill. buy from your local businesses inste...
W
Week Three Assignment R.M
trustpilot.com
Oct 01, 2025
do not buy from welooc
do not buy from welooc, i haven’t bought from there but when you click on the website it is already sketchy. they only accept paypal and no other paym...
R
Rania Jadallah
trustpilot.com
Oct 01, 2025
‼️F***ING STEALERS‼️
‼️F***ING STEALERS‼️ Ordered dec7th2020. Waited 30 days. DM’d welooc. Then they advised me to email welooc. And so I did. Emailed them saying what’s t...
I
Ingrid Johnson
trustpilot.com
Oct 01, 2025
Shipping time was extremely long and…
Shipping time was extremely long and one of my purc...
S
Sasha Konings
trustpilot.com
Oct 01, 2025
I feel like this was a lesson in that I…
I feel like this was a lesson in that I and we should really do research BEFORE buying from a company (good going people reading this). I wanted to bu...
J
Jamie
trustpilot.com
Oct 01, 2025
Horrible company and customer service
Submitted an order on 11/26/20, it is now 12/23/20 and I have not received the order. Its even traveled through my state twice and is now 1500 miles a...
N
Nick Abbate
trustpilot.com
Oct 01, 2025
Horrible experience overall
Horrible experience overall. I waited over a month for my clothes just to find out that they were two sizes smaller than they should have been. A extr...
Conclusion
Across the provided reviews, most customers report problems with delivery, communication and refunds: many say orders were delayed or never arrived, and numerous accounts describe unresponsive support when requesting refunds. Product complaints focus largely on incorrect sizing and lower-than-expected fabric quality; a small number of reviewers gave a positive account of fit and delivery. If you consider buying from Welooc, keep records of order confirmations and payment receipts, verify tracking information, and prefer payment methods with buyer protection. Compare prices and availability on established marketplaces before purchasing, and be prepared to escalate disputes through your payment provider if issues arise.