Reviews mainly point to fulfilment issues and sizing. Many customers say support messages went unanswered and shipments arrived late or not at all. Several shoppers also mention prices and shipping costs higher than similar marketplaces. One separate review describes fast delivery and a high-quality dress.
Examples from available reviews (Nov 2020 – Mar 2026).
Package not received after a month and customer service unresponsive.
“I haven’t received my package yet.”
Hoodies arrived poor quality and customer emails went unanswered.
“the quality is god awful”
Site seems sketchy and items are cheaper on other platforms.
“you can get all this stuff cheaper from aliexpress”
Reviewer received a high-quality dress and quick international delivery.
“The fabric is of excellent quality, far superior to what I had anticipated.”
Multiple reviews describe orders that still hadn’t arrived after weeks or months. Several reviewers say refund requests were not resolved. Many customers report reaching out to the company and getting no response.
Several reviewers say the pricing compares poorly with AliExpress and other sites. Some customers mention high per-item shipping fees that pushed up the total. A few comments tie long transit times to lower value.
Numerous shoppers report inconsistent sizing and items that don’t match the labeled fit. Several accounts say returns moved slowly or were refused when sizing problems came up. Some complaints also mention frustration with tracking and seeing order status.
Many complaints mention low-quality fabric and items arriving smaller than expected. Multiple reviewers say they received the wrong sizes across several items in a single order. One review stands out for praising the fabric and fast international delivery, but that positive note is rare.
Customers often describe email support that doesn’t reply and social messages that go ignored. Several reviewers say they never got shipping confirmation or tracking updates. Many posts describe the company as silent during refund or delivery disputes.
Reviews include frequent one-star ratings linked to missing orders, unanswered messages, and sizing problems. One higher-rated review describes a smooth purchase and fast shipping, which stands in sharp contrast. Overall, the reviews point to ongoing fulfilment and support issues that remain unresolved.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (22) · Collected.reviews (1) · Quotes shortened · As of: March 2026
Hoodies arrived poor quality and customer emails went unanswered.
“the quality is god awful”
Ordered shoes and still did not receive promised refund after weeks.
“haven't received my refund.”
Ordered a kitchen rack months ago and received no contact or delivery.
“still haven’t received my order”
Shoes did not fit and company refused proper refund.
“Shoes are not true to size or fit.”
Clothes arrived much smaller than expected and emails were ignored.
“two sizes smaller than they should have been”
Multiple items arrived wrong sizes and low-quality after long delivery.
“all came in the wrong size!”
Package not received after a month and customer service unresponsive.
“I haven’t received my package yet.”
Order confirmations and tracking were provided but no delivery followed.
“You will most certainly NEVER see or hear from them again.”
Ordered over a month ago with no shipping confirmation and no replies.
“still have not even received shipping confirmation”
Order not received and all messages ignored while refunds not issued.
“they completely ignore them”
No tracking updates despite apparent shipping; reviewer calls site a scam.
“still have not gotten any updates on the location of my package.”
Four tops arrived wrong sizes and were poor quality after long wait.
“all came in the wrong size!”
Order still not received after two months and Instagram messages ignored.
“still have not received my order”
Products are available elsewhere cheaper; company deletes critical comments.
“all of weloocs products can be found on aliexpress and dollskill”
Site seems sketchy and items are cheaper on other platforms.
“you can get all this stuff cheaper from aliexpress”
Large order never arrived and company stopped responding to refund requests.
“they just ghosted, never heard of them again”
Shipping took very long and one item was very poor quality.
“Shipping time was extremely long”
Website misinformation caused extra shipping costs and long delivery delays.
“shirts have a 12$ shipping EACH”
Order delayed unusually and refund denied despite long transit.
“I have not received the order”
Clothes arrived much smaller than labeled and returns take too long.
“A extra large is really like a extra small”
I was apprehensive about ordering anything online because what if the outfit didn't fit?
And, more importantly, will the quality be satisfactory?
I've made my purchase, and I'm delighted with it.
However, I am quite pleased with the outfit I purchased from the Welooc online shop.
Because I had never bought anything online before, I was concerned about the quality and size.
The fabric is of excellent quality, far superior to what I had anticipated.
It was quite simple to place an order and make a payment on the website, and delivery was completed in a short period of time.
The delivery was as quick as could be anticipated given the international nature of the order.
This website is one that I would suggest to anybody!
Accuses Welooc of stealing designs and selling low-quality clothing.
“Welooc stole designs and pictures from ESNT”
Accuses Welooc of stealing designs and selling low-quality clothing.
“Welooc stole designs and pictures from ESNT”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Welooc runs an online store that sells clothing and accessories. The website shows product pages with photos, sizing details, and checkout options. Customers order online and choose shipping to domestic or international addresses. The company offers online contact options, including email and social media, for customer questions.