Reviews Analyzed
21
We Collect & Analyze Reviews
Wolven
Experiences & Reviews
Wolven — this report compiles customer feedback about ordering, customer support, shipping, returns and product satisfaction to help shoppers evaluate recent experiences.
Overview & Key Metrics
Positive Sentiment
90%
Latest Review
73d
Overall Rating
4.6
Our Analysis
🎯
Service quality
Most reviewers describe fast, helpful support (many mention a specific representative). A few note slower response times for complex cases.
Share of mentions
Strong
27%
💰
Value for money
A small number of reviews mention pricing, discounts or refunded shipping and report satisfactory outcomes; limited data on overall value.
Share of mentions
Mixed
4%
⚡
User experience
Many users find the website and checkout straightforward with easy returns; others report checkout errors or international shipping/address issues.
Share of mentions
Mixed
13%
🔧
Product quality
When product quality is discussed, reviewers report positive experiences (fit and materials); the sample of product-specific comments is small.
Share of mentions
Mixed
5%
📞
Communication
Reviews frequently praise prompt, clear replies and tracking updates; a few describe no response or slow replies when requesting returns.
Share of mentions
Strong
25%
⭐
Overall experience
Most reviewers describe a positive overall experience driven by responsive support and satisfactory deliveries; a minority report unresolved issues.
Share of mentions
Strong
27%
Our Independent Methodology
How we analyze customer reviews without bias
Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (November 2021 – October 2025).
Exceptional Customer Service
"Brandon was incredibly knowledgeable and helpful with my inquiry. He was quick to respond and I appreciate his ability to work with my requ..."
Lauren Sarro
External Source
Aug 18, 2025
Featured for: clear quick service example
Awful (absent) customer service
"I ordered from Wolven Threads for the first time (2 items). One of the items I need to return. It's been almost 2 weeks since I emailed Wolven and I h..."
Kelly
External Source
Feb 14, 2025
Featured for: no response return issue
Turmeric Pocket Legging
"Awesome merchandise, smooth checkout, amazing and conscientious customer service. Really pleased with how easy it was to buy things from Wolven. My order was processed very quickly, I really liked the prices even though there are a bit up with certain brands, but you expect that. The quality of the leggings I've received so far are great! Always kept me updated on where the package was and if I had any concerns or questions about it all, that I could always contact them, during the shipping process. Which had put me at ease.
Overall had a great experience, the website is easy to navigate and check out. Also, fast and easy shipping which I loved! The only downside, I do wish that they had more items for plus sizes.
"
Amber Ray
Collected.reviews
Nov 02, 2021
Featured for: mentions product UX communication
When i had a check out issue Brandon…
"When i had a check out issue Brandon applied to my question promptly and i was able to sort out very quickly. Bu tge way the same week i bought a hat..."
Eugene Yoon
External Source
Apr 03, 2025
Featured for: checkout international destination issue
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
Filter by Rating
Filter by Source
Showing all 21 reviews
All Customer Reviews
Sources: External Source (20) · Collected.reviews (1) · Quotes shortened · As of: October 2025
L
Lauren Sarro
External Source
Aug 18, 2025
Exceptional Customer Service
Brandon was incredibly knowledgeable and helpful with my inquiry. He was quick to respond and I appreciate his ability to work with my requ...
M
Maria Coelho
External Source
Jul 24, 2025
Five ⭐️ customer experience
Brandon provided a five star customer experience. He was qui...
M
Mariel Weiss
External Source
May 13, 2025
Thank you, Brandon!!
Brandon was so helpful and helped put my mind at ease when I encountered system issues. He was very pat...
K
Kristina Day
External Source
Apr 29, 2025
Helpful support with my order
Not sure who from the team I was communicating with - but I really appreciated the support with processing my order manually as there were some issues...
R
Rachel
External Source
Apr 18, 2025
Extremely helpful customer service when…
Extremely helpful customer service when I had an issue applying a discount cod...
E
Eugene Yoon
External Source
Apr 03, 2025
When i had a check out issue Brandon…
When i had a check out issue Brandon applied to my question promptly and i was able to sort out very quickly. Bu tge way the same week i bought a hat...
N
Nikki Smith
External Source
Mar 19, 2025
Custody Modification
Hey everyone, So I'm pretty new to Wolven Law, and I just wanted to share my experience so far. Brandon Wolven has been amazing! He's super knowledgea...
G
Genesis Aguilar
External Source
Mar 19, 2025
Brandon is a rockstar!!
Brandon was is absolute rockstar!! My shipment was delayed and seemed to have gotten lost, however Brandon went above and beyond to find the package's...
M
Maya Grant
External Source
Mar 07, 2025
We need more Brandon’s!
Brandon went above and beyond to help me with my query. They were compassionate and understanding and I truly appreciated being able to converse with...
T
Thor Whitmore
External Source
Feb 21, 2025
Great service!
Brandon has helped me before on past orders. Alwa...
K
Kelly
External Source
Feb 14, 2025
Awful (absent) customer service
I ordered from Wolven Threads for the first time (2 items). One of the items I need to return. It's been almost 2 weeks since I emailed Wolven and I h...
J
Jeffrey Pich
External Source
Dec 30, 2024
I bought to full sets for my wife and…
I bought to full sets for my...
E
Ejl
External Source
Dec 12, 2024
Sorry, even as a purchaser of our products for many years, you were flagged as spam in our system
Maybe Wolven should consider the service you have provided for people when you are asking for reviews! Especially when you do not have products, don't...
J
Jessica Futch
External Source
Dec 09, 2024
Response to my querey was efficient and…
Response to my querey wa...
S
Shauna Griffith
External Source
Dec 07, 2024
Great customer service
Great customer service, very quick to reply with useful information and kindness. I have been...
D
Delphine
External Source
Nov 17, 2024
Very reactive response and good understanding…
Very reactive response understanding quickly the situa...
L
LORI
External Source
Oct 07, 2024
Quick response time
Quick response ti...
D
Divinity Experiencing
External Source
Sep 20, 2024
Very communicative
Very communicative. Stayed o...
J
JP
External Source
Jul 18, 2024
Brandon was great!
Once I heard back from customer support, Brandon was very quick and thorough with responses to my rev...
J
Jillian Hayden
External Source
Jul 18, 2024
The company refunded my shipping costs…
The company refunded my shipping costs after I had questioned why my shipping was not free, with...
Conclusion
Across these reviews, customer support and communication are the most consistently praised aspects, often resolving order or shipping problems. Several reviews call out a named representative for quick, helpful responses. Website and checkout experiences are mixed: many shoppers report easy navigation and simple returns, while others note occasional checkout errors or missing international destinations. Product comments are generally positive where present, but product-specific feedback is limited. If you are considering a purchase, contact support in advance for sizing, stock or international-shipping questions and keep documentation of order communications.