Reviews Analyzed
20
We Collect & Analyze Reviews
Woodbests
Experiences & Reviews
Woodbests is an online retailer of wooden jigsaw puzzles and 3D wooden puzzle models. Shoppers typically find boxed wooden sets, engraved packaging options, and visually detailed puzzle designs. Consumers researching Woodbests should review product descriptions, shipping terms, and customer-service channels on the seller’s official site before purchasing.
Overview & Key Metrics
Positive Sentiment
90%
Latest Review
18d
Overall Rating
4.4
Our Analysis
🎯
Service quality
Mixed delivery experiences: several customers report timely, easy ordering and prompt arrival, while others report long delays, partial shipments and order handling problems.
Share of mentions
Mixed
13%
💰
Value for money
Perceived value varies: some reviewers call pricing competitive or fair, while others report unexpected extra charges or higher final costs at checkout.
Share of mentions
Mixed
5%
⚡
User experience
Most reviewers describe enjoyable assembly, clear instructions and satisfying final results; a few note small-fit issues, tiny images, or language/assembly quirks.
Share of mentions
Strong
15%
🔧
Product quality
Product quality is frequently praised: well-cut wooden pieces, attractive finishes and sturdy packaging dominate reviews; isolated reports mention missing or damaged pieces.
Share of mentions
Strong
27%
📞
Communication
Customer support experiences are inconsistent: some buyers received helpful, responsive support, while others report no replies or difficulty resolving order problems.
Share of mentions
Weak
8%
⭐
Overall experience
Overall impressions are largely positive: many reviewers recommend the puzzles for design and finish, though some flag shipping delays and quality control issues.
Share of mentions
Strong
32%
Our Independent Methodology
How we analyze customer reviews without bias
Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
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Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 20 verified reviews (October 2025).
I would give zero stars if possible
"I would give zero stars if possible. I placed an order that was about $200. I received half of my order and had to jump through hoops to get the rest..."
Steve Lange
Trustpilot
Oct 01, 2025
Featured for: Long delays and missing pieces
Woodbests Puzzles
"Very easy to order and order arrived in a timely manner. Loved the contents of the puzzle package..."
Silvia Beckedahl
Trustpilot
Oct 01, 2025
Featured for: Positive: timely delivery, good product
I Like your puzzles but I dont like…
"I Like your puzzles but I dont like that the price is always much higher in the end. Is it the t..."
Inga Herrmann
Trustpilot
Oct 01, 2025
Featured for: Complaint about final price/taxes
Helpful Customer Service
"I purchased 4 puzzles to start. I did the rooster, the hen and her chicks, then then floral basket. When I started on the cross puzzle I sat for hours..."
Jan Beehner
Trustpilot
Oct 01, 2025
Featured for: Helpful customer service resolved issue
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Filter by Source
Showing all 20 reviews
All Customer Reviews
Sources: Trustpilot (20) · Quotes shortened · As of: October 2025
J
Jeanette Saville
trustpilot.com
Oct 01, 2025
Dishonest
Dishonest. I ordered on September 13th. My order is still in China, it's September 29th. Obviously their 12-15 day delivery is...
J
Joy Engleson
trustpilot.com
Oct 01, 2025
It was an enjoyable one to make
It was an enjoyable one to make. Some of the pictures were a bit tiny to see where things slotted in and I did have trouble on...
S
Silvia Beckedahl
trustpilot.com
Oct 01, 2025
Woodbests Puzzles
Very easy to order and order arrived in a timely manner. Loved the contents of the puzzle package...
I
Inga Herrmann
trustpilot.com
Oct 01, 2025
I Like your puzzles but I dont like…
I Like your puzzles but I dont like that the price is always much higher in the end. Is it the t...
G
Gary
trustpilot.com
Oct 01, 2025
great choices
great choices, easy to order, comp...
G
Gail H
trustpilot.com
Oct 01, 2025
The clock was easy to assemble
The clock was easy to assemble and the directions were clear. I didn’t give a five because I had...
c
customer
trustpilot.com
Oct 01, 2025
My daughter absolutely loved putting…
My daughter absolutely loved...
S
Steve Lange
trustpilot.com
Oct 01, 2025
I would give zero stars if possible
I would give zero stars if possible. I placed an order that was about $200. I received half of my order and had to jump through hoops to get the rest...
T
Teresa Duncan
trustpilot.com
Oct 01, 2025
Looks great!
Love the way the puzzle...
T
Tanner Woods
trustpilot.com
Oct 01, 2025
I "very" rarely order on-line!!
I "very" rarely order on-line, I love jigsaw puzzles and Yours caught my attention. I took a chance and ordered 2 of them. They arrived promptly and ....
T
Tina Authier
trustpilot.com
Oct 01, 2025
Puzzles arrived in good condition and…
Puzzles arrived in good condition and will make great gifts!...
K
Karen Webb
trustpilot.com
Oct 01, 2025
Love the wood puzzles
Love the wood puzzles....
J
Jan Beehner
trustpilot.com
Oct 01, 2025
Helpful Customer Service
I purchased 4 puzzles to start. I did the rooster, the hen and her chicks, then then floral basket. When I started on the cross puzzle I sat for hours...
E
Esther
trustpilot.com
Oct 01, 2025
I received my order today
I received my order today. The box and the product inside is amazing. All the pieces are cut perfectly!! The color is beau...
c
customer
trustpilot.com
Oct 01, 2025
Missing pieces
I sent an email to your support dept asking if they could send me missing pieces of 3d sunset forest I had just completed and never heard from them. I...
C
Ceege Pynoos
trustpilot.com
Oct 01, 2025
I just love these wooden puzzles!
I just love these wooden puzzles and especially the 3D ones. The steam train w...
R
Robin Nicholas
trustpilot.com
Oct 01, 2025
I love the puzzles
I love the puzzles. I am having a problem though. It comes up in a foreign language, maybe German. I’m not sure. I can’t understand stand it. Also, ma...
T
Tania
trustpilot.com
Oct 01, 2025
Awesome Puzzles Selling awesome wooden jigsaw puzzles
Selling awesome wo...
J
Janice Freed
trustpilot.com
Oct 01, 2025
I really in joyed putting the puzzles…relaxing ,I joyed
I really in joyed putting the puzzles together. I really liked...
c
customer
trustpilot.com
Oct 01, 2025
Very good service
Very helpful and re...
Conclusion
Reviews show Woodbests' wooden puzzles are widely liked for material quality, design and finished appearance. Multiple customers praise assembly enjoyment and packaging, and several describe prompt, trouble-free orders. However, there are recurring complaints about missing pieces, shipment delays, and unexpected extra charges at checkout. Customer service experiences are mixed: some buyers received useful help, others report unresponsiveness. Shoppers should weigh the strong product feedback against reported shipping and quality-control issues and check shipping policies, parts-replacement options, and final pricing before ordering.