Skip to content
We Collect & Analyze Reviews

Woodbests
Experiences & Reviews

Woodbests is an online retailer of wooden jigsaw puzzles and 3D wooden puzzle models. Shoppers typically find boxed wooden sets, engraved packaging options, and visually detailed puzzle designs. Consumers researching Woodbests should review product descriptions, shipping terms, and customer-service channels on the sellerโ€™s official site before purchasing.

Overview & Key Metrics

Reviews Analyzed 20
Positive Sentiment 90%
Latest Review 18d
Overall Rating
4.4

Our Analysis

๐ŸŽฏ

Service quality

Mixed delivery experiences: several customers report timely, easy ordering and prompt arrival, while others report long delays, partial shipments and order handling problems.

Share of mentions
13%
Mixed
๐Ÿ’ฐ

Value for money

Perceived value varies: some reviewers call pricing competitive or fair, while others report unexpected extra charges or higher final costs at checkout.

Share of mentions
5%
Mixed
โšก

User experience

Most reviewers describe enjoyable assembly, clear instructions and satisfying final results; a few note small-fit issues, tiny images, or language/assembly quirks.

Share of mentions
15%
Strong
๐Ÿ”ง

Product quality

Product quality is frequently praised: well-cut wooden pieces, attractive finishes and sturdy packaging dominate reviews; isolated reports mention missing or damaged pieces.

Share of mentions
27%
Strong
๐Ÿ“ž

Communication

Customer support experiences are inconsistent: some buyers received helpful, responsive support, while others report no replies or difficulty resolving order problems.

Share of mentions
8%
Weak
โญ

Overall experience

Overall impressions are largely positive: many reviewers recommend the puzzles for design and finish, though some flag shipping delays and quality control issues.

Share of mentions
32%
Strong

Our Independent Methodology

How we analyze customer reviews without bias

Data Collection

We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.

AI Analysis

Our AI detects patterns in genuine customer experiences without modifying content.

100% Independent

Zero company influence. No payments, no bias โ€” just real customer voices.

Always Current

Updated regularly with the latest reviews and customer feedback.

All Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

Filter by Rating

Filter by Source

Showing all 20 reviews

All Customer Reviews

Sources: Trustpilot (20) ยท Quotes shortened ยท As of: October 2025

J
Jeanette Saville
trustpilot.com Oct 01, 2025

Dishonest

Dishonest. I ordered on September 13th. My order is still in China, it's September 29th. Obviously their 12-15 day delivery is...

J
Joy Engleson
trustpilot.com Oct 01, 2025

It was an enjoyable one to make

It was an enjoyable one to make. Some of the pictures were a bit tiny to see where things slotted in and I did have trouble on...

S
Silvia Beckedahl
trustpilot.com Oct 01, 2025

Woodbests Puzzles

Very easy to order and order arrived in a timely manner. Loved the contents of the puzzle package...

I
Inga Herrmann
trustpilot.com Oct 01, 2025

I Like your puzzles but I dont likeโ€ฆ

I Like your puzzles but I dont like that the price is always much higher in the end. Is it the t...

G
Gary
trustpilot.com Oct 01, 2025

great choices

great choices, easy to order, comp...

G
Gail H
trustpilot.com Oct 01, 2025

The clock was easy to assemble

The clock was easy to assemble and the directions were clear. I didnโ€™t give a five because I had...

c
customer
trustpilot.com Oct 01, 2025

My daughter absolutely loved puttingโ€ฆ

My daughter absolutely loved...

S
Steve Lange
trustpilot.com Oct 01, 2025

I would give zero stars if possible

I would give zero stars if possible. I placed an order that was about $200. I received half of my order and had to jump through hoops to get the rest...

T
Teresa Duncan
trustpilot.com Oct 01, 2025

Looks great!

Love the way the puzzle...

T
Tanner Woods
trustpilot.com Oct 01, 2025

I "very" rarely order on-line!!

I "very" rarely order on-line, I love jigsaw puzzles and Yours caught my attention. I took a chance and ordered 2 of them. They arrived promptly and ....

T
Tina Authier
trustpilot.com Oct 01, 2025

Puzzles arrived in good condition andโ€ฆ

Puzzles arrived in good condition and will make great gifts!...

K
Karen Webb
trustpilot.com Oct 01, 2025

Love the wood puzzles

Love the wood puzzles....

J
Jan Beehner
trustpilot.com Oct 01, 2025

Helpful Customer Service

I purchased 4 puzzles to start. I did the rooster, the hen and her chicks, then then floral basket. When I started on the cross puzzle I sat for hours...

E
Esther
trustpilot.com Oct 01, 2025

I received my order today

I received my order today. The box and the product inside is amazing. All the pieces are cut perfectly!! The color is beau...

c
customer
trustpilot.com Oct 01, 2025

Missing pieces

I sent an email to your support dept asking if they could send me missing pieces of 3d sunset forest I had just completed and never heard from them. I...

C
Ceege Pynoos
trustpilot.com Oct 01, 2025

I just love these wooden puzzles!

I just love these wooden puzzles and especially the 3D ones. The steam train w...

R
Robin Nicholas
trustpilot.com Oct 01, 2025

I love the puzzles

I love the puzzles. I am having a problem though. It comes up in a foreign language, maybe German. Iโ€™m not sure. I canโ€™t understand stand it. Also, ma...

T
Tania
trustpilot.com Oct 01, 2025

Awesome Puzzles Selling awesome wooden jigsaw puzzles

Selling awesome wo...

J
Janice Freed
trustpilot.com Oct 01, 2025

I really in joyed putting the puzzlesโ€ฆrelaxing ,I joyed

I really in joyed putting the puzzles together. I really liked...

c
customer
trustpilot.com Oct 01, 2025

Very good service

Very helpful and re...

Share Your Experience

Help other customers by sharing your experience with Woodbests. Your review will be collected and included in our ongoing analysis.

Click to rate

Conclusion

Reviews show Woodbests' wooden puzzles are widely liked for material quality, design and finished appearance. Multiple customers praise assembly enjoyment and packaging, and several describe prompt, trouble-free orders. However, there are recurring complaints about missing pieces, shipment delays, and unexpected extra charges at checkout. Customer service experiences are mixed: some buyers received useful help, others report unresponsiveness. Shoppers should weigh the strong product feedback against reported shipping and quality-control issues and check shipping policies, parts-replacement options, and final pricing before ordering.