Reviewers present a mixed picture for Woosir. Many customers report good leather, solid stitching and satisfactory durability, and some buyers make repeat purchases. However, a notable portion of reviews describe delivery problems, missing packages, return authorization failures, or slow/unhelpful responses from support. Several purchasers also reported zipper or hardware failures within months and said support declined repairs or refunds. Consumers should verify shipping and return policies, use tracked payment methods or buyer protection, and compare listings before purchasing.
Examples from available reviews (Jul 2022 – Feb 2026).
Leather backpack arrived in excellent condition and exceeded quality expectations.
“the quality of the leather exceeded my expectations.”
Customer hasn't received the ordered bag and feels scammed.
“I feel like I’m being scammed.”
Zipper malfunctioned within six months and company refused assistance.
“Zipper on my bag started malfunctioning, asked them to help they said resolve it myself”
Reviewer praised the bag's quality, materials, and quick shipping.
“Strong stitching, thick fabric, really nice leather”
Customer-service reports are mixed but lean negative: several reviewers describe unresponsive or unhelpful support for returns and refunds, while a small number praise prompt assistance.
Perceived value varies: some buyers report good prices and repeat purchases, while others describe products as overpriced, low quality, or not worth the cost.
A small group reports straightforward ordering, clear product selection, and easy checkout; sample size is limited, so positive signals are tentative.
Many reviewers praise leather, stitching and overall durability; a minority report early failures (notably zipper problems) and poorer material quality.
Communication and delivery are frequent pain points: numerous reviewers report missing packages, delayed shipments, or poor tracking and slow reply behavior; a few note fast shipping.
Overall impressions are split: several buyers praise product workmanship and repeat purchases, while many report delivery or service failures that adversely affected their experience.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (28) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Bag fits camera gear well and is easy to access on the go.
“It is a perfect size for my Canon EOS R5”
Bag fits camera gear well and is easy to access on the go.
“It is a perfect size for my Canon EOS R5”
Package arrived late and no email notification about shipment was sent.
“Package was days late. And never received an email saying it was shipped”
Package arrived late and no email notification about shipment was sent.
“Package was days late. And never received an email saying it was shipped”
Customer service helped find a replacement and arranged shipment successfully.
“The individual that picked up my service request through the website was wonderfully helpful”
Customer service helped find a replacement and arranged shipment successfully.
“The individual that picked up my service request through the website was wonderfully helpful”
Reviewer is happy with a thick, well-designed 17” leather laptop bag.
“It’s nice, thick leather and well-designed.”
Reviewer is happy with a thick, well-designed 17” leather laptop bag.
“It’s nice, thick leather and well-designed.”
Customer did not receive their purchase as expected.
“I will did not get my purchase did not get”
Item matched the order and friends liked the purse.
“The item is exactly what I ordered”
Reviewer finds the bag beautiful and well made.
“A beautiful bag. Well made.”
Customer received no reply to required return authorization emails.
“Terrible experience trying to return items.”
Reviewer praised the bag's quality, materials, and quick shipping.
“Strong stitching, thick fabric, really nice leather”
Product exceeded durability expectations and is stylish for travel.
“actually nicer than what I expected it to be from a durability standpoint”
Reviewer says items are poor quality and not worth the price.
“Their items are all bad, they are not worth the price”
Zipper malfunctioned within six months and company refused assistance.
“Zipper on my bag started malfunctioning, asked them to help they said resolve it myself”
Reviewer has good email contact but awaits a return label.
“Still working on getting a Return Label”
Package marked delivered but never arrived and customer service was slow.
“My package never arrived, although they said it was delivered.”
Repeat buyer loves the personalized bag and praises fast shipping.
“Love my new bag with initials on it!”
Reviewer states the bag is good quality and attractive.
“Good quality. Good looking.”
Reviewer pleased with a heavier duty backpack and excellent workmanship.
“it's heavier duty than I expected and the workmanship is excellent!”
Customer hasn't received the ordered bag and feels scammed.
“I feel like I’m being scammed.”
Wrong shipping zip code caused late delivery and missed graduation.
“Missed getting it to my nephew for his graduation.”
Customer hasn't received their backpack after three weeks.
“Where is my backpack?? It's been 3 weeks”
Order arrived safely but took longer than stated to Australia.
“Everything arrived safely but tool longer than stated to arrive in Australia.”
Package was reported delivered but the customer never received it.
“Guess I am not getting the bag.”
Company refused a full refund and customer called service terrible.
“Refused to process a full refund for a bag that was clearly too small.”
Delivery took three weeks, which the reviewer found too long.
“It took 3 weeks way too long”
I recently purchased a vintage leather backpack from Woosir and my experience with them was exceptional. The website had various styles to choose from, but I was drawn to their classic look. The bag arrived in perfect condition and the quality of the leather exceeded my expectations.
The backpack is spacious enough for all my daily essentials including a laptop, books and other accessories. The added bonus of being able to customize it with your name made it unique and original!
What impressed me most about Woosir was their exceptional customer service that provided prompt response to my inquiries regarding the delivery timeline. They were very helpful and eager to assist me throughout the process.
Overall, I would highly recommend Woosir's leather bags not only for their durability, but also for their stylish design that provides comfort & convenience while traveling or commuting.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Woosir is an e-commerce seller operating under the Woosir brand name, known to appear in online marketplaces and direct web storefronts. Consumers researching Woosir commonly check product materials, shipping and tracking policies, return procedures, and customer support responsiveness. When evaluating Woosir, looking for independent reviews on product durability, delivery performance, and refund handling can help verify claims.