Dress fits well, looks expensive, but customer service was unfriendly.
“The only fault is in the customer care service. They were unfriendly.”
A single review says the garment fits well and looks premium. The reviewer also describes an unfriendly exchange with customer care. The numeric rating is positive. Only one review is available.
Examples from available reviews (Mar 2026).
Dress fits well, looks expensive, but customer service was unfriendly.
“The only fault is in the customer care service. They were unfriendly.”
The review describes unfriendly customer care and a negative interaction with staff. It does not mention resolution, wait times, or returns.
The review does not directly mention price or value. The item is described as looking expensive, which points to a premium look but not a clear value judgment.
The reviewer compliments the garmentโs fit and overall appearance. They do not comment on browsing, checkout, shipping, or returns.
The only review notes a correct fit and a high-end look. It does not discuss materials, stitching, long-term wear, or sizing consistency.
The only note on communication is that customer support came across as unfriendly. There are no details on channels used, message clarity, or follow-up.
The reviewer gives a positive numeric rating but also raises a service complaint, mixing praise with a negative note. With just one review, itโs not possible to draw wider conclusions about the typical experience.
For each review, the core experience based on original source reviews.
Sources: Collected.reviews (1) ยท Quotes shortened ยท As of: March 2026
I just received the Ruffled Off-Shoulder Corset Bodycon Dress . Itโs very beautiful and well made. The color is a little bit darker than in the picture, but I really like it. Iโm overweight and this dress hides my belly right away. I was worried about the quality at first, but after trying it on I was super impressed with the fit and feel of the dress. It fits even better than some of my more expensive dresses that Iโve purchased in the past. The material is soft and comfortable, but has a nice sheen to it that makes it look more expensive than it is. This dress is flattering on me, but I think anyone can wear it with confidence. The company offers fast delivery, great prices , quality and products. The only fault is in the customer care service. They were unfriendly.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Xoo Kool is a fashion retail brand selling clothing and related apparel. Its product pages usually show size charts, fabric details, and care instructions. The site typically lists shipping and returns information along with customer support contact options.