Reviews Analyzed
21
We Collect & Analyze Reviews
YCMC
Experiences & Reviews
YCMC operates as an online retail storefront selling consumer footwear and apparel through a web-based ordering system. The company processes online orders, ships products to customers, and manages returns and customer support via email and support representatives. Consumers researching YCMC typically look for information on shipping times, return policies, product condition, and customer-service responsiveness.
Overview & Key Metrics
Positive Sentiment
38%
Latest Review
22d
Overall Rating
2.5
Our Analysis
🎯
Service quality
Many reviewers report shipping delays, canceled orders, and missing or incorrect items; a minority describe prompt fulfillment and resolution.
Share of mentions
Weak
24%
💰
Value for money
Some shoppers note lower prices or discounts and good value; others describe failed promotions, unexpected return fees, or poor catalogue value.
Share of mentions
Mixed
7%
⚡
User experience
Several buyers describe straightforward ordering and timely delivery once orders ship; delays are often linked to initial label creation or processing.
Share of mentions
Strong
12%
🔧
Product quality
Customers report both items arriving in good condition and complaints of damaged, used, or incorrect products (for example, wrong sizes or crushed boxes).
Share of mentions
Mixed
15%
📞
Communication
Frequent complaints concern unresponsive or rude support and inconsistent updates; some reviewers note timely acknowledgements and useful tracking messages.
Share of mentions
Weak
18%
⭐
Overall experience
Overall experiences vary widely: many report unresolved cancellations or delivery issues, while others report accurate, timely orders and helpful staff.
Share of mentions
Weak
25%
Our Independent Methodology
How we analyze customer reviews without bias
Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (December 2021 – October 2025).
T-Shirt
"My order with YCMC was for a product, however, there were some changes that needed to be made before the order could be fulfilled.
This is the best customer service experience I have ever had with any company, and I would recommend it to anybody.
Throughout the process, Sam was incredibly helpful and patient, and he made certain that all of my needs were addressed.
The needlework turned out exactly as I had hoped, and the cloth is quite soft and delicate to the touch, which is a pleasant surprise.
In the course of my investigation, I ordered samples from a number of other companies before opting for Sam's products. The quality of Sam's products was significantly superior to the quality of the samples from the other companies"
Austine Mark
Collected.reviews
Dec 14, 2021
Featured for: detailed praise for service and product
Absolutely garbage.
"First off shipping takes a while, after 10 days I had to contact to even get an update. Once I finally got an update I though all was good, WRONG. The..."
Tom
Trustpilot
Oct 01, 2025
Featured for: complains damaged items and rude support
Never received the sneakers and they…
"Never received the sneakers and they canceled the order th..."
DB
Trustpilot
Oct 01, 2025
Featured for: order canceled; non-delivery complaint
Awesome experience…
"I ordered a pair of Under Armour Micro G Valsetz boots for $40 cheaper than most places. I..."
Brian Bohn
Trustpilot
Oct 01, 2025
Featured for: positive: cheap, fast delivery
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: October 2025
J
Jessica
trustpilot.com
Oct 01, 2025
Do not order!!!
Do not order!!!! Go somewhere else!!! Got wrong shoes and then had to fo...
N
Nisha Makkar
trustpilot.com
Oct 01, 2025
Super awesome and cheap
After getting my confirmation email, I was slightly skeptical when I didn't get any kind of shipping update for the first couple days--but th...
D
DB
trustpilot.com
Oct 01, 2025
Never received the sneakers and they…
Never received the sneakers and they canceled the order th...
F
Fah-Q
trustpilot.com
Oct 01, 2025
I ordered a 9 and have been sent a 7.5
I ordered a 9 and have been sent a 7.5 When I reached out to customer service about their mistake, they said I would receive whateve...
Y
YT Jay
trustpilot.com
Oct 01, 2025
BEWARE
I will not be ordering again from this site since it been 5 DAYS since I ordered my NB sw...
T
TaNeka Jefferson
trustpilot.com
Oct 01, 2025
Never got the shoes
Never got the shoes. I was told they were delivered and signed by some crazy name at an AMAZON facility. I contacted shipper directly and they...
I
Isabella Simon
trustpilot.com
Oct 01, 2025
My not good experience
I ordered a pair of pink nike sweatpants and then about a week later I go on to check location and information and...
N
Nicole Sessa-Anderson
trustpilot.com
Oct 01, 2025
I read all the reviews and…
I read all the reviews and was skeptical. While shipping did take around 8 days, I feel that...
T
Tom
trustpilot.com
Oct 01, 2025
Absolutely garbage.
First off shipping takes a while, after 10 days I had to contact to even get an update. Once I finally got an update I though all was good, WRONG. The...
V
Vernette Nicole Freeman
trustpilot.com
Oct 01, 2025
Great experience.
Ok so I had never heard of YCMC before but i was on a desperate search for a pair of Nike pro leggings in Laser Blue! I saw many reviews saying not to...
B
Brian Bohn
trustpilot.com
Oct 01, 2025
Awesome experience…
I ordered a pair of Under Armour Micro G Valsetz boots for $40 cheaper than most places. I...
K
KR
trustpilot.com
Oct 01, 2025
You have to read this first.
Where do I start…ok. 1. They offered 15% off to sign up in their email, so I did to save a buck. NOTHING. 2. They offered $40 if you buy a $200 giftca...
J
J Escamilla
trustpilot.com
Oct 01, 2025
I don't know what all you folks are…
I don't know what all you folks are talking about but I had such a good experience ordering some jordans on...
R
RHiNo
trustpilot.com
Oct 01, 2025
Legit
Made an order a week or so ago, came here to read the reviews right after and got discouraged by all the horror stories. My experience: the product DI...
R
Rolando Ellis
trustpilot.com
Oct 01, 2025
currently still waiting on my order it…
currently still waiting on my order it has been 6 business days.. i ordered saturday March 12th it is now Friday March 18th… i ordered 2 things from 2...
D
D Watts
trustpilot.com
Oct 01, 2025
Buyer beware
I ordered three pair of adidas from this company and that’s were I went wrong. One of the shoes looks like a return or used. The box had marker writin...
A
Angie Diaz
trustpilot.com
Oct 01, 2025
I read the reviews AFTER I placed the…
I read the reviews AFTER I placed the order. I had to admit, I was a bit nervous. However, I am taking the time to inform you you that my experience w...
A
Adriana Vargas
trustpilot.com
Oct 01, 2025
Awful customer service
Awful customer service. I ordered a pair of sneakers and since I didn’t get any news on my order, I decided to cancel it. Someone of YCMC customer ser...
R
Rusty Gould
trustpilot.com
Oct 01, 2025
Please do not waste your time or effort…
Please do not waste your time or effort to order from this website. I have made a few orders and out of the 3. 2 of them cancelled . They make you wai...
B
Ben
trustpilot.com
Oct 01, 2025
Do not order from this company
Do not order from this company, placed an order on 1/14, contacted the company on 1/19 about shipping update and...
Conclusion
Reviews for YCMC show a split pattern: a substantial number of customers report order cancellations, delayed or missing shipments, incorrect sizes, damaged packaging, and difficulties with customer support. At the same time, other buyers report timely deliveries, accurate orders, competitive pricing, and helpful resolution in some cases (for example, a named representative receiving praise). Specific issues mentioned include being charged return shipping, receiving the wrong item or a used item, and promotional or gift-card problems. If you plan to order, review shipping and return policies carefully, confirm sizing before purchase, and consider tracking communications and receipts so you can document any issues.