Reviews indicate Yellowpop commonly delivers well-crafted, bright LED neon signs and offers online mockups and customization that many customers find easy to use. Multiple reviewers describe responsive staff who arranged replacements or revisions when defects occurred, and several named specific team members in positive interactions. A small number of reviews describe shipping problems (lost packages or delayed notifications) or a sign that did not match the preview; these were often addressed via replacement. Only one reviewer raised an explicit price concern for a small sign; most reviews do not comment on value. Potential buyers should weigh generally positive product quality and service against occasional shipping or preview-fidelity issues when deciding.
Examples from available reviews (Aug 2022 – Feb 2026).
Reviewer thinks the small sign is overpriced and unlikely to sell.
“bro no one is buying that little sign for that amount of money......”
Customer service arranged a replacement and the new sign arrived perfect.
“The new sign arrived in perfect condition.”
Courier lost the sign, replacement delayed, causing frustration.
“their courier lost my sign and it took them nearly a week to let me know it happened.”
Yellowpop makes standout signs and provides excellent customer service.
“the customer service here is excellent”
Reviewers commonly describe helpful, responsive staff and prompt resolution for issues; a few note isolated delays or packaging surprises requiring follow-up.
Very few reviews mention price; one reviewer explicitly said a small sign felt overpriced while most reviews do not comment on value.
Ordering, customization and mockup processes are frequently called easy and smooth; a minority report frustration with production or shipment timelines.
Many reviewers praise brightness, fidelity and craftsmanship; several note defects or mismatches (color, tubing, or outline) that were often replaced or adjusted.
Customers often report clear mockups, timely updates and helpful staff; some describe lost shipments, delayed notifications or unexpected changes to renders.
Most reviewers report positive final outcomes — repeat purchases, gifts and satisfied clients — though isolated delivery or preview issues occurred.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Collected.reviews (1) · Quotes shortened · As of: February 2026
High quality product with fast production under two weeks.
“production took less than 2 week and I have my neon sign already”
Ordering was easy and the finished sign elevated the game room space.
“Yellow Pop made it so easy to order a new sign!!”
Lights look incredible and produce an appealing red glow when off.
“They look incredible, and the neon gives off a really sexy red glow when the lights are off.”
Company was responsive, professional, with fast turnaround.
“This company is very responsive, professional and has a fast turnaround.”
UPS misdelivered but customer service recreated and sent a new sign.
“Marvin was able to get the company to make a new sign and send it to my daughter.”
High quality light with fast shipping and good communication.
“Shipping was fast and communication was on point.”
Neon sign met expectations; ordering and delivery were easy and reliable.
“The neon sign looks great, high quality, and exactly as expected.”
Reviewer dislikes PopBox wiring and absence of included charging cable.
“The PopBox should be wired like a regular lamp or if it's meant to be charged why not include the charging cable?”
Shipping was fabulous, according to the reviewer.
“shipping was fabulous”
Sign quality was fantastic and the team was responsive to requests.
“The quality is fantastic.”
Order arrived early; sign quality and brightness impressed; Dylan helped throughout.
“Dylan was extremely helpful through the entire process going above and beyond to ensure I received my order on time.”
Excellent design with responsive communication and quick shipping.
“Excellent design. Great responsive communication. Quick to ship. Made in the USA!”
Sign only lights on the outside, appears cheaply made and overpriced.
“Only the outside lights up which looks odd”
Item arrived well packaged and received many compliments.
“Item arrived well packaged. Many compliments”
Sign adds flair but the company did not include the recommended charger.
“Should provide the charger since the company included a warning about the type of charger.”
LED is well made and shows excellent colors.
“Great led, well made and excellent colors”
Smooth process; proof approved quickly; sign arrived early and matched the proof.
“The process from start to finish was smooth and painless.”
Reviewer finds the product expensive and dislikes lack of a 110v plug.
“Kind of expensive, and the fact that the light does not have a dedicated 110v plug is a turn off”
Representative exceeded expectations and the replacement sign was satisfactory.
“My representative more then exceeded my expectations.”
First-time buyer; three name signs were a hit and well received.
“The lights were a huge hit and even the adults were asking why they didn't get a sign!”
Claire was helpful and the ordering process was very smooth.
“Claire was great to work with”
Second order met expectations and communication was very smooth.
“the order process was very smooth and very well communicated.”
Sign's outline didn't match the preview, though color and service were good.
“it only outlined the the outside of the letters and not one individually like it portrayed!”
Dylan was very helpful and made all requested changes.
“Dylan was very helpful and attentive.”
Reviewer thinks the small sign is overpriced and unlikely to sell.
“bro no one is buying that little sign for that amount of money......”
Customer service arranged a replacement and the new sign arrived perfect.
“The new sign arrived in perfect condition.”
Nice service and fast delivery from Yellowpop.
“Nice service and fast delivery”
Product was fantastic and delivered on time as promised.
“Fantastic product, delivered timely and as promised.”
Courier lost the sign, replacement delayed, causing frustration.
“their courier lost my sign and it took them nearly a week to let me know it happened.”
Yellowpop makes standout signs and provides excellent customer service.
“the customer service here is excellent”
Worked well with company; three signs arrived timely and as requested.
“My 3 signs were delivered in a timely manner and exactly what I wanted.”
Great sign and packaging from Yellowpop.
“Great sign and packaging!”
Sign was well packaged but cut into three pieces without prior warning.
“i dont give 5 stars because i don't like that my sign was cut up into 3 pieces without previous warning”
Three lights worked as promised though some hardware differed from the render.
“All three (3) lights came in fully functional and worked as promised.”
Reviewer states they already submitted a prior review previously.
“I already sent in a review”
Initial LED tubing failed but sales promptly replaced and improved the sign.
“the first version unfortunately experienced a failure of the LED tubing”
Product was beautifully crafted with clear timeline communication.
“Beautifully crafted product. Clear communication about the timeline.”
Custom order turned out perfect; Cherry communicated and revised quickly.
“My custom order came out perfectly.”
They produced a mockup from a photo that matched the request perfectly.
“they sent back a mockup and it was perfect!”
Ordering, tracking, and setup were easy and the sign looks great.
“Ordering was easy, package tracking was easy, the display itself was packaged perfectly.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Yellowpop is an online retailer and maker of LED neon-style signage that offers customizable and pre-designed illuminated signs. The company provides online design tools and mockups to preview custom orders and ships products internationally. Customers include both individual consumers and businesses seeking decorative or branded illuminated signage.