Reviews Analyzed
21
We Collect & Analyze Reviews
Yellowpop
Experiences & Reviews
Yellowpop is an online retailer and maker of LED neon-style signage that offers customizable and pre-designed illuminated signs. The company provides online design tools and mockups to preview custom orders and ships products internationally. Customers include both individual consumers and businesses seeking decorative or branded illuminated signage.
Overview & Key Metrics
Positive Sentiment
95%
Latest Review
29d
Overall Rating
4.7
Our Analysis
🎯
Service quality
Reviewers commonly describe helpful, responsive staff and prompt resolution for issues; a few note isolated delays or packaging surprises requiring follow-up.
Share of mentions
Strong
21%
💰
Value for money
Very few reviews mention price; one reviewer explicitly said a small sign felt overpriced while most reviews do not comment on value.
Share of mentions
Mixed
1%
⚡
User experience
Ordering, customization and mockup processes are frequently called easy and smooth; a minority report frustration with production or shipment timelines.
Share of mentions
Strong
22%
🔧
Product quality
Many reviewers praise brightness, fidelity and craftsmanship; several note defects or mismatches (color, tubing, or outline) that were often replaced or adjusted.
Share of mentions
Mixed
18%
📞
Communication
Customers often report clear mockups, timely updates and helpful staff; some describe lost shipments, delayed notifications or unexpected changes to renders.
Share of mentions
Mixed
14%
⭐
Overall experience
Most reviewers report positive final outcomes — repeat purchases, gifts and satisfied clients — though isolated delivery or preview issues occurred.
Share of mentions
Strong
24%
Our Independent Methodology
How we analyze customer reviews without bias
Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (August 2022 – October 2025).
bro no one is buying that little sign…
"bro no one is buying that little s..."
Logan Sarkees
Trustpilot
Oct 01, 2025
Featured for: Explicit price/value complaint
Great Experience and Great Product
"My experience with Yellow Pop was fantastic. I ordered a personalized neon sign for my daughter's 10th birthday. When it arrived one portion of a lett..."
Kristine E
Trustpilot
Oct 01, 2025
Featured for: Defect reported, replacement successfully delivered
Looking for Nirvana - excited to receive new sign.
"Yellowpop has a great selection of products and they do a great job with their customer service. I am so excited to get my sign in the mail. The reaso..."
Rebekah Pierce
Trustpilot
Oct 01, 2025
Featured for: Lost shipment and replacement delay
13 LED signs later, Yellowpop is still #1.
"Yellowpop is my goto for ALL of my LED Neon signs. I have recommended several friends after they saw my signs and they are all very happy as well. No..."
Michael
Trustpilot
Oct 01, 2025
Featured for: Long-term repeat buyer praising service
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
Filter by Rating
Filter by Source
Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: October 2025
P
Phil
trustpilot.com
Oct 01, 2025
Very smooth and easy!
Claire was great to work with, very smooth process even with a...
V
ValerieOH
trustpilot.com
Oct 01, 2025
Second Order as Smooth as the First!
This is my second order, and both have been exactly what we expected and the order process was very smoot...
F
Fairfax
trustpilot.com
Oct 01, 2025
Perfect gift for my Dad’s Man Cave♥️
Happy with the timing of installation and shipment but the piece didn’t come out completely like it was previewed in the draft! I chose the outline ef...
G
Greg Moix
trustpilot.com
Oct 01, 2025
Dylan was very helpful and attentive
Dylan was very helpful and attentive. He was...
L
Logan Sarkees
trustpilot.com
Oct 01, 2025
bro no one is buying that little sign…
bro no one is buying that little s...
K
Kristine E
trustpilot.com
Oct 01, 2025
Great Experience and Great Product
My experience with Yellow Pop was fantastic. I ordered a personalized neon sign for my daughter's 10th birthday. When it arrived one portion of a lett...
J
Julie Consonnove
trustpilot.com
Oct 01, 2025
Great
Great ! Nice servic...
J
JA
trustpilot.com
Oct 01, 2025
Fantastic product
Fantastic product, deliver...
R
Rebekah Pierce
trustpilot.com
Oct 01, 2025
Looking for Nirvana - excited to receive new sign.
Yellowpop has a great selection of products and they do a great job with their customer service. I am so excited to get my sign in the mail. The reaso...
M
Michael
trustpilot.com
Oct 01, 2025
13 LED signs later, Yellowpop is still #1.
Yellowpop is my goto for ALL of my LED Neon signs. I have recommended several friends after they saw my signs and they are all very happy as well. No...
R
Ron Goldin
trustpilot.com
Oct 01, 2025
Highly Recommend
They were great to work with. My 3 signs were deli...
S
Saarth Shah
trustpilot.com
Oct 01, 2025
Great sign and packaging!
...
A
Anamaria
trustpilot.com
Oct 01, 2025
Everything was beautifully packaged
Everything was beautifully packaged and sign itself is great, i dont give 5 stars...
J
Joshua
trustpilot.com
Oct 01, 2025
Best part of the setup
All three (3) lights came in fully functional and worked as promised. Our only small note is that the largest sign incorporated small hardware element...
V
VALENTE, THOMAS J.
trustpilot.com
Oct 01, 2025
I already sent in a review
...
D
DeepBlueSea
trustpilot.com
Oct 01, 2025
A stunning neon illumination for my terrace garden
These guys made me a stunning neon feature for my terrace garden. The product exceeded my expectations in terms of fidelity to my specification and ex...
S
Steve Huffer
trustpilot.com
Oct 01, 2025
Beautifully crafted product
Beautifully crafted product. Clear...
D
Deborah Schneider
trustpilot.com
Oct 01, 2025
Custom perfection!!
My custom order came out perfectly. Cherry was very communicative and helpful and worked on a couple of revisions until we got i...
D
Destiny Kittelmann
trustpilot.com
Oct 01, 2025
Perfect custom order
I sent a photo of what i was wanting and they sent back a mockup a...
S
Schwartz
trustpilot.com
Oct 01, 2025
Everything was terrific
Everything was terrific. Ordering was easy, package tracking was easy, the display itself was packaged perfectly. Unpack...
Conclusion
Reviews indicate Yellowpop commonly delivers well-crafted, bright LED neon signs and offers online mockups and customization that many customers find easy to use. Multiple reviewers describe responsive staff who arranged replacements or revisions when defects occurred, and several named specific team members in positive interactions. A small number of reviews describe shipping problems (lost packages or delayed notifications) or a sign that did not match the preview; these were often addressed via replacement. Only one reviewer raised an explicit price concern for a small sign; most reviews do not comment on value. Potential buyers should weigh generally positive product quality and service against occasional shipping or preview-fidelity issues when deciding.