Product arrived damaged and customer service was unhelpful.
“Product arrived damaged.”
Reviews indicate Yesglasses is generally a good option for shoppers seeking affordable prescription and non‑prescription eyewear, with many customers reporting accurate prescriptions and good frame quality. Multiple reviewers highlight fast shipping, easy online order flows, and helpful responses when exchanges or tint changes were needed. There are isolated negative reports—most notably a damaged delivery with poor follow‑up—so buyers should review return and damage policies before purchasing. Overall, customers looking for value and a broad selection of lens options often report positive outcomes; those prioritizing guaranteed pristine delivery may want to confirm packaging and support procedures first.
Examples from available reviews (Nov 2021 – Feb 2026).
Product arrived damaged and customer service was unhelpful.
“Product arrived damaged.”
Tried many frames, returned some, got quick refund and fast prescription.
“Got a refund a couple days later.”
Good prescription results and easy returns for tint changes.
“Yesglasses has a vast selection of tints”
High quality glasses delivered a perfect tough prescription and thin lenses.
“I am absolutely amazed at the quality of my new glasses!”
Most reviewers describe helpful, responsive customer service and straightforward returns; one review reports an unhelpful response when a damaged item arrived.
Reviewers frequently note affordable pricing and better value than local options, with multiple comments about sales and lower total costs.
Customers report easy ordering, quick upload of prescription information, and generally fast shipping; a few mention slower turnaround or styling mismatches.
Most comments praise lens accuracy, fit, and frame quality—including difficult prescriptions—while isolated reports note damage on arrival or distortion issues.
Many reviewers cite prompt, clear responses from staff for questions, returns, and tint adjustments; one review reports poor support in a damage case.
The majority of reviewers report satisfaction, repeat purchases, and successful prescriptions; a small number report negative outcomes like damaged goods.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Yesglasses is an outstanding company that really cares about its clients and products; they offer a unique and innovative product. I work all day at a computer and I was experiencing extreme eye strain. I purchased from Yesglasses and was very pleased with my purchase. The prices are amazing and the quality is much better than other brands I have tried. My eyes feel better after the first day of wearing them. I work on a computer all day for my job and I recommend these glasses to anyone who spends a lot of time looking at a screen, like me.. I will also keep buying their products for as long as they are around.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Yesglasses is an online eyewear retailer that sells prescription and non-prescription eyeglasses and sunglasses. The site emphasizes a wide selection of frames and lens options such as tints and blue‑light filtering, and supports online ordering with prescription submission. Consumers researching Yesglasses commonly look for affordable alternatives to local optical shops and for options that include prescription lenses and varied frame styles.