Reviews show many customers experience quick shipping, usable website navigation, competitive pricing and generally good product quality. Several reviewers specifically praise returns handling and helpful follow-up when communication occurs. However, a small but notable portion report issues: damaged items, delivery delays, lack of promised replacements or confirmations, and at least one reviewer alleging fraudulent activity. If you shop with YogaOutlet, review the store’s shipping, returns and contact policies before purchasing, inspect items on arrival, and keep order and communication records to facilitate any claims.
Examples from available reviews (May 2019 – Feb 2026).
First order found needed items easily at a great price and fast shipping.
“easily-navigable website, and was quickly able to locate exactly what I needed...for a great price too!”
Could not reach customer service and a damaged order lacked promised replacement.
“I have been unable to reach someone.”
No confirmation email caused duplicate order and need to return item.
“I received no communication from YogaOutlet.”
Finds great deals, quality pants, wide selection, and timely delivery.
“I always find the best deals and quality yoga pants here.”
Most reviewers report timely shipping, easy returns and responsive service; a smaller group reports delivery delays, damaged items, or missing follow-up.
Multiple reviews highlight sales, incentives and competitive pricing, and some note flexible payment options like Afterpay as helpful.
Many customers find the website easy to use and ordering straightforward; a few mention unclear product descriptions or cart/confirmation problems.
Numerous reviewers praise product quality for mats, leggings and props; isolated reports describe damaged items or mismatch in expected specifications.
Some customers report prompt, clear order updates and helpful follow-up; others describe a lack of replies after promises or missing confirmations.
Most reviewers describe a positive overall shopping experience with fast fulfilment and satisfaction; a minority report delays, damage, or trust concerns.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (20) · Sitejabber (20) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Could not reach customer service and a damaged order lacked promised replacement.
“I have been unable to reach someone.”
Reviewer alleges the store is a scam and reviews are fake.
“It's a scam I guarantee all the good review are fake...”
User-friendly website, excellent product quality, fast shipping, good communication.
“a user-friendly website and fantastic incentives”
Tech-friendly website with appealing incentives and promotions.
“Beautiful, tech friendly website and wonderful incentives!”
No confirmation email caused duplicate order and need to return item.
“I received no communication from YogaOutlet.”
Received items quickly and products, especially leggings, were great quality.
“All products are great quality!”
First order found needed items easily at a great price and fast shipping.
“easily-navigable website, and was quickly able to locate exactly what I needed...for a great price too!”
Impressed new customer; good website, inventory, purchasing, and delivery.
“have been impressed and satisfied with all aspects of my shopping experience.”
Returned a mat and received prompt acceptance and store credit.
“Yoga Outlet promptly accepted my return and gave me store credit.”
Site is pleasant and shipments are fast; would shop again.
“Lovely site & fast shipments!”
Reviewer loves the products and notes good service.
“Love the products.”
Finds great deals, quality pants, wide selection, and timely delivery.
“I always find the best deals and quality yoga pants here.”
Order shipped the next day; quality matched description.
“Shipped literally the next day”
Orders always arrive quickly and products are loved.
“Always arrives quickly.”
Easy ordering, good selection, Afterpay available, and quick shipping.
“Ease of ordering , great selection and use of Afterpay made this a great choice .”
Product arrived on time but the 'thick' mat was not as expected.
“I thought I would get a thick mat only to find it just the same as the common ones.”
Order from January 22 still not received; FedEx tracking pending.
“I still have not received it.”
Easy-to-use website with great sale prices and broad selection.
“Website is easy to use- sales prices are great and selection of yoga gear very very broad!”
Items arrived very fast and were good quality; loved the experience.
“I couldn’t believe how fast the items arrived to my place.”
Ordering was very easy and shipping was fast.
“very easy, very fast, also fast shipping”
Long wait; company claims delivery though customer didn't receive items.
“they said it was delivered in Georgia”
I was skeptical about ordering yoga mats online, but I was pleasantly surprised when they arrived. YogaOutlet.com 's customer service was superb! They were very responsive/quick to follow up with me (via email) when my order wasn't coming as fast as my class schedule demanded. The mats themselves are great-- they provide wonderful grip and balance for both standing poses & floor work. It has been for several weeks now and it is everything you promised....thank you! I would certainly recommend these mats to my friends & I will look at YogaOutlet.com first before I purchase another yoga mat.
5*** all the way!!!
Bolster was not firm and weighed less than the website description.
“this thing is not firm at all”
Tried to change order and return items but received no responses.
“I have yet to receive any response back after contacting the company five times.”
Returned items and waited a month without receiving a refund or replies.
“it's been a month, no refund.”
Items didn't fit and return process was slow with no refund.
“their customer services is absolutely terrible.”
Items run small and the return window is short; delivery dates incorrect.
“Items run small and they have a short return window.”
Lower prices than Amazon, good brand variety and fast shipping.
“Also, fast shipping.”
Consistently satisfied; shipping fast and product expectations met.
“Shipping is always fast and I know exactly what I'm getting.”
Fast delivery despite holiday and they maintained customer contact.
“They keep in contact with the customer until the package is received”
Products are nice but returns received no communication yet.
“I've returned a couple items and haven't heard a word from them.”
Package was improperly delivered and damaged; customer disappointed with no refund.
“PRODUCT WAS DAMAGED BY FEDEX WHILE BENDING OVER MAILBOX”
Order not received for a month and card later used fraudulently.
“Have not received anything.”
Item arrived within a week and quality and color were good.
“the item arrived within the week.”
Items arrived possibly used and company refused refund due to missing tags.
“they don't fit, and they will not refund my money.”
Never received ordered items but refund was processed after cancellation.
“I never received a single item.”
Over a month without any of three shipments arriving.
“I have not received my products.”
Product differed from picture and refund has been pending for over a month.
“I've been waiting over a month for a refund.”
Return shipping felt overpriced and customer was charged unexpected fees.
“Then I saw that they had charged me the $4.99!”
Unable to unsubscribe from emails and customer support did not help.
“Can't unsubscribe despite repeated attempts.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
YogaOutlet is an e-commerce retailer focused on yoga-related products and accessories, offering mats, props, apparel and related gear through an online store. Consumers looking for reviews typically evaluate site navigation, shipping and returns, product selection, and customer service when researching YogaOutlet.