Reviews show a clear pattern: while some buyers praise fabric and fit guidance, multiple customers report problems with returns, refunds, and inconsistent quality. Several reviewers describe receiving store credit instead of refunds and difficulty resolving defects outside the stated return window. Buyers concerned about fit should use the online size chart and consider ordering early so exchanges are possible. Check the brand’s current return and shipping policies before purchase, and verify promotional code functionality if timing or discounts are important to your order.
Examples from available reviews (Sep 2022 – Feb 2026).
Dress quality and fit were excellent, and the shopping experience exceeded expectations.
“The attention to detail on this dress was exceptional.”
Reviewer complains about strict return policy and declining product quality.
“horrible return policy!”
Customer received poor service when denied compensation for promotional issues.
“there was no explanation or reason as to why.”
Dress sleeve shredded months later and company denied remedy due to return window.
“the material in the sleeve shredded.”
Most reviewers report poor service around returns and support; complaints cite store-credit-only policies and unhelpful staff responses.
Several reviewers call the brand expensive and criticize refund restrictions; one reviewer noted free shipping on orders over $200.
Mixed feedback: one buyer praised the size chart, while others reported promo code failures and checkout/discount issues.
Product reports are mixed but leaning negative: a review praises fabric and detail, while others cite shredding, inconsistent sizing, and quality decline.
Reviewers describe poor communication and limited follow-up; emails about defects or credits reportedly went unanswered or unresolved.
Overall sentiment skews negative across these reviews, with multiple buyers unhappy about returns, quality, and customer service handling.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (5) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Reviewer complains about strict return policy and declining product quality.
“horrible return policy!”
Reviewer says items are expensive and returns are effectively exchanges.
“They are expensive and do NOT accept returns.”
Customer says only store credit is offered and refund denied.
“They only provide store credits over gift card.”
Customer received poor service when denied compensation for promotional issues.
“there was no explanation or reason as to why.”
Dress sleeve shredded months later and company denied remedy due to return window.
“the material in the sleeve shredded.”
I recently had the pleasure of purchasing a floral print dress from Yumi Kim, and I must say it was a wonderful experience. The combination of exclusive prints and bold colors makes their dresses perfect for any occasion.
The attention to detail on this dress was exceptional. The quality of the silk material used in making the dress speaks volumes about Yumi Kim's commitment to excellence. The size chart provided on their website made finding the right fit easy, which saved me time in deciding which one to buy.
Moreover, they offer free shipping on all orders over $200. This is unheard of! As someone who loves buying online but hates paying big bucks for shipping fees, this was really appreciated.
Overall, my experience with Yumi Kim exceeded my expectations greatly. Their beautiful dresses are both comfortable and fashionable - a true blend between downtown New York and California vibes as mentioned on their website. I highly recommend checking them out if you want to find your new go-to dress brand.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Yumi Kim is a women's apparel brand known for colorful printed dresses and tops sold online and through retail partners. The label emphasizes feminine silhouettes and patterned fabrics and operates a direct e-commerce site where customers can purchase seasonal styles and promotions.