Reviews for Zolucky in this sample focus heavily on product misrepresentation, returns and communication problems. Multiple customers report garments that differ from website photos, inconsistent sizing, and difficulty obtaining return labels or full refunds. Some shoppers mention long shipping times and billing issues; a small subset note that support ultimately provided a return label or partial resolution. If you consider ordering, verify size charts, keep order confirmations and use payment methods with buyer protection; review the seller’s posted return policy and any stated return shipping costs before purchase.
Examples from available reviews (Dec 2021 – Feb 2026).
The two dresses fit well and have top-notch material quality.
“The quality of the material is top-notch”
Company provided a return label but product quality remained disappointing.
“Zolucky responded and gave me a return label”
Items looked like printed photos and returns required a costly third-party service.
“the beautiful texturing of the tops arrived as blurred PHOTOS”
Clothing poor quality and did not match website images.
“Cheap, cheap, cheap clothing that does not resemble the photos”
Many reviewers report problems with returns, billing and delayed shipments; a small number say support eventually provided return labels after follow-up.
Several reviewers say items felt cheaper than pictured, cited unexpected costs or partial refunds, and described purchases as poor value for money.
Frequent complaints about processing delays, site/confirmation errors, sizing mismatches and a lengthy or complex returns experience that frustrated buyers.
Numerous reports of items not matching images: poor fabric, wrong colors, blurred prints and inconsistent sizing across orders.
Common issues: missing order confirmations or tracking, unresponsive email support and chats that lead to paid third‑party services; occasional prompt replies reported.
Most reviewers describe negative overall experiences—misleading product representation, difficult returns and delayed deliveries; a small number report satisfactory resolutions.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (48) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Company withheld promised refund and refunded only partial amount.
“They lied and only refunded $21 to my Paypal account.”
Company withheld promised refund and refunded only partial amount.
“They lied and only refunded $21 to my Paypal account.”
T-shirt fabric differed from description and customer service was poor.
“The tag states it is polyester and spandex.”
T-shirt fabric differed from description and customer service was poor.
“The tag states it is polyester and spandex.”
Sweater never received but was charged on credit card.
“I never received the sweater I ordered.”
Sweater never received but was charged on credit card.
“I never received the sweater I ordered.”
Tops' fabric was foamy plastic and product photos were deceptive.
“The fabric of all of their tops is a foamy plastic”
Tops' fabric was foamy plastic and product photos were deceptive.
“The fabric of all of their tops is a foamy plastic”
Online system does not recognize email and order number preventing return.
“The online system does not recognize my email and order number.”
Online system does not recognize email and order number preventing return.
“The online system does not recognize my email and order number.”
After months, half items were poor and return requests received no reply.
“I have tried to send the smaller ones back and never got a reply.”
After months, half items were poor and return requests received no reply.
“I have tried to send the smaller ones back and never got a reply.”
Clothes poor quality and website was difficult to navigate for returns.
“The clothes were poor quality.”
Clothes poor quality and website was difficult to navigate for returns.
“The clothes were poor quality.”
Blouse was defective and company refused full refund, using frustrating return process.
“Zolucky returns dishonest and frustrating”
Blouse was defective and company refused full refund, using frustrating return process.
“Zolucky returns dishonest and frustrating”
Dress was cheap and returns required paid third-party service.
“They have no return instructions on their website.”
Dress was cheap and returns required paid third-party service.
“They have no return instructions on their website.”
Company lacked customer support and caused major frustration.
“this company is nothing but a scam”
Company lacked customer support and caused major frustration.
“this company is nothing but a scam”
Clothes were cheaply made and colors differed from online photos.
“they are cheaply made”
Clothes were cheaply made and colors differed from online photos.
“they are cheaply made”
Reviewer found many color options and selected pink.
“There are many colors for me to choose from”
Reviewer found many color options and selected pink.
“There are many colors for me to choose from”
Reviewer calls company a total scam and items misrepresented.
“Total scam.”
Reviewer calls company a total scam and items misrepresented.
“Total scam.”
Warns against Chinese companies posing as American and problematic returns.
“My experience with Chinese companies has taught me NEVER to buy from Chinese companies”
Warns against Chinese companies posing as American and problematic returns.
“My experience with Chinese companies has taught me NEVER to buy from Chinese companies”
Items still processing seven days later with no contact information available.
“i ordered items that are still in processing status”
Product was much lower quality than images and felt deceptive.
“Zolucky is just another cheap import clothing company”
Second attempted return failed and customer couldn't complete return.
“This is the second time I’ve tried to return items”
Clothing poor quality and did not match website images.
“Cheap, cheap, cheap clothing that does not resemble the photos”
Shirt was low quality, wrong colors, and poorly proportioned sleeves.
“The shirt I ordered is of very low quality.”
Company provided a return label but product quality remained disappointing.
“Zolucky responded and gave me a return label”
Return process obstructive and company unresponsive, item quality poor.
“Scam is the Zolucky purpose.”
Cancelled remaining items but was still billed and calls it a scam.
“was still billed for it.”
Items arrived in wrong sizes, misdescribed, and returns were difficult.
“Return is too difficult and costly.”
Company repeatedly promised a return label but never delivered it.
“PLEASE send me the return label!!!!!”
Items didn't match website; returns took months and refunded partially.
“Returning them was a 3-month ordeal.”
Top shipped on time but is thin, cheap, and wrong color.
“thin, cheap polyester/spandex blend”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Zolucky is an online apparel retailer offering clothing and accessories through e-commerce channels. Consumers researching the brand typically look for information on product images versus received items, sizing accuracy, shipping times, return processes, and customer support responsiveness. When evaluating reviews, check stated shipping origins, available tracking, the merchant’s published return policy, and payment protections (credit card/dispute options) to help assess purchase risk.