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We Collect & Analyze Reviews

Zolucky
Experiences & Reviews

Zolucky is an online apparel retailer offering clothing and accessories through e-commerce channels. Consumers researching the brand typically look for information on product images versus received items, sizing accuracy, shipping times, return processes, and customer support responsiveness. When evaluating reviews, check stated shipping origins, available tracking, the merchant’s published return policy, and payment protections (credit card/dispute options) to help assess purchase risk.

Overview & Key Metrics

Reviews Analyzed 21
Positive Sentiment 10%
Latest Review 43d
Overall Rating
1.3

Our Analysis

🎯

Service quality

Many reviewers report problems with returns, billing and delayed shipments; a small number say support eventually provided return labels after follow-up.

Share of mentions
19%
Weak
💰

Value for money

Several reviewers say items felt cheaper than pictured, cited unexpected costs or partial refunds, and described purchases as poor value for money.

Share of mentions
9%
Weak
⚡

User experience

Frequent complaints about processing delays, site/confirmation errors, sizing mismatches and a lengthy or complex returns experience that frustrated buyers.

Share of mentions
21%
Weak
🔧

Product quality

Numerous reports of items not matching images: poor fabric, wrong colors, blurred prints and inconsistent sizing across orders.

Share of mentions
17%
Weak
📞

Communication

Common issues: missing order confirmations or tracking, unresponsive email support and chats that lead to paid third‑party services; occasional prompt replies reported.

Share of mentions
12%
Weak
⭐

Overall experience

Most reviewers describe negative overall experiences—misleading product representation, difficult returns and delayed deliveries; a small number report satisfactory resolutions.

Share of mentions
23%
Weak

View all 21 public customer reviews – filtered by relevance →

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Data Collection

We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.

AI Analysis

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Always Current

Updated regularly with the latest reviews and customer feedback.

All Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Showing all 21 reviews

All Customer Reviews

Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: October 2025

M
Mary Wise
trustpilot.com Oct 01, 2025

i ordered items that are still in…

i ordered items that are still in processing status 7 days late...

M
Michelle Zara
trustpilot.com Oct 01, 2025

Not even a 1 star...less than...Zolucky…

Not even a 1 star...less than...Zolucky is just another cheap import clothing company that uses the images to sell a much more sub-quality product!......

L
Lynne Salcetti
trustpilot.com Oct 01, 2025

This is the second time I’ve tried to…

This is the second time I’ve tried to return items, with no success. The reason given is that my order number and email...

E
Elsa and Olaf's Mom
trustpilot.com Oct 01, 2025

DO NOT ORDER FROM ZOLUCKY

Cheap, cheap, cheap clothing that does not resemble the photos on their website. Prints are blurry, not crisp as in photos. Sparkles? Non-existent. Fr...

P
Pat
trustpilot.com Oct 01, 2025

Don't Be Deceived By The Pictures

The shirt I ordered is of very low quality. The fabric is poor and the colors are nothing like the picture. Also,...

C
Carol LaMont
trustpilot.com Oct 01, 2025

Not only were the clothes of poor…

Update - Zolucky responded and gave me a return label so I am quite satisfied and they do hav...

M
Micheale Duncan
trustpilot.com Oct 01, 2025

Scam is their purpose

Scam is the Zolucky purpose. They offer returns, then make it impossible for you to do it. First, their return process locks up; you then have to go t...

C
Cindy A
trustpilot.com Oct 01, 2025

I should have read the reviews first

I should have read the reviews first. I received one item, bad quality so I cancelled the rest of my order and...

j
joyce
trustpilot.com Oct 01, 2025

I ordered two items xl and l was too…

I ordered two items xl and l was too large and one was to small. Both not pictured a...

J
Jill Miller Hopster
trustpilot.com Oct 01, 2025

Returns difficult to say the least

Send it to mishahopster19 at gmail.com (“ at “replacing at symbols as trustpilot won’t allow me to put in an email). But service at zolucky.com IS on...

k
karen garvey
trustpilot.com Oct 01, 2025

I wish I could give zero stars

I wish I could give zero stars. The clothes looked nothing like what's on the website. So cheap and junky I didn't even try them on. Returning them wa...

L
Linda
trustpilot.com Oct 01, 2025

Wearable, But Barely!

I ordered that cute dragonfly top they're always showing on the internet. Shipping was done in a timely manner. The top is not awful, but I doubt it w...

K
Kathleen Boss
trustpilot.com Oct 01, 2025

Nightmarish.

Nightmarish. The two items I paid for looked nothing like the pictures advertised. In fact, the beautiful texturing of the tops arrived as blurred PHO...

B
Betty Farrior
trustpilot.com Oct 01, 2025

The items I ordered were described as…

The items I ordered were described as T-Shirts, but they are cheap polyester out of shape tops that I would no wear unless I had it covered by a sweat...

B
Buddy Yow
trustpilot.com Oct 01, 2025

I tried to return a top I ordered and…

I tried to return a top I ordered and it kept saying wrong order number and e-mail. it's the same e-mail and order num...

S
Sheila Roney
trustpilot.com Oct 01, 2025

The picture of the sweatshirt I ordered…

The picture of the sweatshirt I ordered showed a pretty raised pattern. The item received was not the pretty pattern, nor was it raised. Very cheap lo...

M
Michelle Blair
trustpilot.com Oct 01, 2025

Wow I just chatted with someone with…

Wow I just chatted with someone with your company and they said I’d never have to return anything anywhere but in USA and I’m reading reviews and see...

V
Valued Customer
trustpilot.com Oct 01, 2025

Failure to provide confirmation of purchase, avoid at all costs

Never received a confirmation of my purchase or tracking i did buy the insurance from seel they provided a tracking number and order number ,however t...

N
Nora Nobody
trustpilot.com Oct 01, 2025

The item was called embroidered lace…

The item was called embroidered lace linen dress. There was no embroidery, no lace and no linen. Instead there was a flimsy fabric with muddled printi...

J
Jeff in North Palm Beach
trustpilot.com Oct 01, 2025

The product took seven weeks to arrive

The product took seven weeks to arrive, was terrible quality and the small size for a...

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Conclusion

Reviews for Zolucky in this sample focus heavily on product misrepresentation, returns and communication problems. Multiple customers report garments that differ from website photos, inconsistent sizing, and difficulty obtaining return labels or full refunds. Some shoppers mention long shipping times and billing issues; a small subset note that support ultimately provided a return label or partial resolution. If you consider ordering, verify size charts, keep order confirmations and use payment methods with buyer protection; review the seller’s posted return policy and any stated return shipping costs before purchase.