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We Collect & Analyze Reviews

123 Presets
Experiences & Reviews

123 Presets is an online provider of downloadable Lightroom presets and related digital assets aimed at photographers and content creators. The company commonly offers preset bundles and tiered pricing for single downloads or collections, and markets tools for photo editing and social media imagery.

Overview & Key Metrics

Reviews Analyzed 1
Positive Sentiment 100%
Latest Review 1404d
Overall Rating
4.3

Our Analysis

🎯

Service quality

Reviewer describes prompt, courteous, and helpful support over 2–3 years, indicating reliable customer service in direct interactions.

Share of mentions
17%
Mixed
💰

Value for money

Reviewer highlights multiple price points, bundle options and a 5% bundle saving, portraying flexible pricing and perceived savings.

Share of mentions
17%
Mixed
⚡

User experience

Reviewer finds the website useful for browsing and saving, but reports recent increase in pings/notifications that they find distracting.

Share of mentions
17%
Mixed
🔧

Product quality

Presets are noted as being designed by designers, a direct remark indicating professional design input for the downloadable products.

Share of mentions
17%
Mixed
📞

Communication

Reviewer reports timely, courteous responses from the team, while also mentioning more frequent outreach or notification pings lately.

Share of mentions
17%
Mixed
⭐

Overall experience

Long-term customer expresses ongoing gratitude and satisfaction overall, while flagging increased notifications as a minor downside.

Share of mentions
16%
Mixed

View all 1 public customer reviews – filtered by relevance →

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All Reviews

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Showing all 1 reviews

All Customer Reviews

Sources: Collected.reviews (1) · Quotes shortened · As of: October 2025

K
Kevinian
Collected.reviews Dec 14, 2021

NATURAL LIGHTROOM PRESETS

I want to share my experience at 123 Presets . I've been with them for 2-3 years and they are great at their job. They always respond in a timely fashion, are very courteous and take care of things. All of their presets are designed by designers. If you look through their website you will find many different ways to save on your next purchase. They offer multiple price points and you can also bundle products to increase the value and save an extra 5%. They also have other services for sale like--Social Media posts, Insta posts, targeted followers/readers and more.Although, I must say that lately I'm getting a lot of pings, probably due to an increase in sales. But otherwise, I will always be grateful for the services provided.

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Conclusion

The single available review describes 123 Presets as offering professionally designed Lightroom presets, multiple pricing tiers, and bundle discounts. The reviewer reports prompt and courteous customer support and long-term satisfaction after 2–3 years of use. They note the website offers ways to browse and save, and that additional services (social media assets) are available. A minor concern raised is an increase in notification pings; otherwise the reviewer expresses continued loyalty and gratitude.