Reviewers most often highlight Artfinder's wide selection and the quality of original artworks, noting purchases arrive well packaged and in good condition. Many customers describe the website as easy to use and ordering as straightforward, with responsive communication from sellers or support. Several reviewers cite reasonable pricing and options for different budgets, and some report buying many pieces from the platform. One reviewer cautioned about unclear import/customs charges and slow customer service in that instance, so international buyers should verify likely import fees before purchase.
Examples from available reviews (Nov 2021 – Feb 2026).
They don’t make very clear the import charges on the art at all, they should put in an approximate or get the co...
“They don’t make very clear the import charges on the art at all, they should put in an approximate or get the co...”
If any issue arose it was easy to talk to actual people who had actual information and could resolve problems. They also pre-emptively solved problems...
“If any issue arose it was easy to talk to actual people who had actual information and could resolve problems. They also pre-emptively solved problems...”
Artfinder is a fantastic platform for buying original art. My experience with them has been very positive from the beginning to the end. I found the site easy to use and the artists are very helpful and profession...
“Artfinder is a fantastic platform for buying original art. My experience with them has been very positive from the beginning to the end. I found the site easy to u...”
An amazing company to deal with. Excellent communication, good quality to artwork as a reasonable price. Highly...
“An amazing company to deal with. Excellent communication, good quality to artwork as a reasonable price. Highly...”
Most reviewers describe prompt, reliable service and helpful order oversight; one reviewer reported slow or unhelpful customer service in a customs dispute.
Several reviewers report reasonable prices, offers and options for different budgets; one review specifically warned about unexpected import/customs charges.
Users frequently call the site easy to use with straightforward ordering and clear browsing; one reviewer flagged unclear presentation of import costs.
Many buyers report high-quality, well-packaged artworks that arrive intact; multiple reviewers mention satisfaction with the art itself and repeat purchases.
Buyers commonly report easy contact with artists and responsive support; a single review described customer service as not speedy or helpful in one case.
Most reviews describe consistently positive buying experiences, repeat purchases and dependable deliveries; one review reports significant dissatisfaction over fees and support.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Collected.reviews (1) · Quotes shortened · As of: February 2026
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Artfinder is an online marketplace connecting independent artists with buyers globally, focused on original artworks and limited-edition pieces. The platform is organized for browsing by artist, style, medium and price range, and transactions are completed through the marketplace while individual sellers typically manage shipping. Consumers researching Artfinder commonly evaluate authenticity, shipping practices, pricing and seller communication.