Reviews Analyzed
21
We Collect & Analyze Reviews
BrandCrowd
Experiences & Reviews
BrandCrowd is an online logo maker and design marketplace that provides customizable logo templates, an editor for brand assets, and downloadable files for small businesses and startups. The platform is commonly used to create logos, business cards and simple brand materials through template-based tools and paid download packages.
Overview & Key Metrics
Positive Sentiment
90%
Latest Review
15d
Overall Rating
4.6
Our Analysis
🎯
Service quality
Limited sample: several users mention responsive designers and quick help, while one reviewer reports unresolved billing issues and poor service follow-up.
Share of mentions
Mixed
5%
💰
Value for money
Multiple reviewers call pricing reasonable or affordable and note package value or free files; one reviewer reports unexpected recurring charges.
Share of mentions
Strong
10%
⚡
User experience
Most reviewers describe the site and editor as easy to use, intuitive and fast for creating and editing logos and basic brand materials.
Share of mentions
Strong
23%
🔧
Product quality
Many users report good logo outcomes, creative templates and usable final files; several say results matched their needs quickly.
Share of mentions
Strong
22%
📞
Communication
Some reviewers note quick responses and helpful support, but one reviewer describes repeated billing disputes and poor resolution from support.
Share of mentions
Mixed
5%
⭐
Overall experience
The overall tone is positive: users report fast delivery, easy workflows and satisfactory logos; a single review reports ongoing billing problems.
Share of mentions
Strong
35%
Our Independent Methodology
How we analyze customer reviews without bias
Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (December 2021 – October 2025).
Fitness logo
"The logo is the most important aspect of a business. What a great experience! I had two logo concepts in mind, but BrandCrowd was able to take my thoughts and actually create the exact image that I wanted. The designer was easy to work with and quick to respond. I thought I was going to have to hire a web designer and come up with an idea on my own, but with BrandCrowd, it was done for me in a matter of hours. I LOVE my logo. It is not only fantastic but also exactly what I wanted! I am very happy with this company.!"
Alex Michael
Collected.reviews
Dec 10, 2021
Featured for: Detailed positive example; responsive designer
What a great site
"What a great site, very easy to use, straightforward with so many logo's to choose from and easy to edit and cu..."
Angela Beveridge
Trustpilot
Oct 01, 2025
Featured for: Explicit UX praise; site navigation
Stay away from this bad business ethics.
"I"ve been having issues with this service. I purchased a logo and it turned out to be a subscription based service. It was not clearly stated when pur..."
Ben.A
Trustpilot
Oct 01, 2025
Featured for: Negative billing and support complaint
Absolutely wonderful experience
"The Saas was very easy to use. The website is put together in a way that is helpful and can be navigated with ease. The final product in my case was a..."
Adam Graves
Trustpilot
Oct 01, 2025
Featured for: Notes free files and final product
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: October 2025
F
Frank
trustpilot.com
Oct 01, 2025
very efficient and creative at the same…
very efficient and creative at the s...
M
Mark Riley
trustpilot.com
Oct 01, 2025
great & amazing!
...
G
Gods Backcountry Overland
trustpilot.com
Oct 01, 2025
Did what I needed it to do.
...
J
JT Titilah
trustpilot.com
Oct 01, 2025
BrandCrowd made creating a cool logo…
BrandCrowd made creating a cool logo and bra...
A
Amber McLean
trustpilot.com
Oct 01, 2025
Easy to use
It was great to use this for a logo for our air bnb that we are just getting...
A
Ajin Prakash
trustpilot.com
Oct 01, 2025
best logos
...
A
Aaron Ferrarese
trustpilot.com
Oct 01, 2025
Generous and easy!
...
J
Jose Sierra
trustpilot.com
Oct 01, 2025
I am good thank is that excellent
I am good thank...
A
Angela Beveridge
trustpilot.com
Oct 01, 2025
What a great site
What a great site, very easy to use, straightforward with so many logo's to choose from and easy to edit and cu...
R
Rachelle
trustpilot.com
Oct 01, 2025
Easy
Diverse, creative logo ideas within se...
A
Ashley
trustpilot.com
Oct 01, 2025
Great design
Great design, and...
A
Adam Graves
trustpilot.com
Oct 01, 2025
Absolutely wonderful experience
The Saas was very easy to use. The website is put together in a way that is helpful and can be navigated with ease. The final product in my case was a...
a
anuj
trustpilot.com
Oct 01, 2025
very good platform
...
S
Sylvia Carr
trustpilot.com
Oct 01, 2025
Great
It was a great experience with the...
B
Balkis am satisfied
trustpilot.com
Oct 01, 2025
It’s helpful and very easy to use
It’s helpful and...
A
Anthony G. Alicea
trustpilot.com
Oct 01, 2025
I am a Electrician who recently started…
I am a Electrician who recently started my own business this summer, ive been taking small steps to get my business up and running, I decided this mor...
E
Eman
trustpilot.com
Oct 01, 2025
Excellent
...
C
Charles Bodden
trustpilot.com
Oct 01, 2025
BrandCrowd was very easy to use and was…
BrandCrowd was very easy to use and was very user friendly. The interface and...
C
Chidananda
trustpilot.com
Oct 01, 2025
Nice and faster
...
B
Ben.A
trustpilot.com
Oct 01, 2025
Stay away from this bad business ethics.
I"ve been having issues with this service. I purchased a logo and it turned out to be a subscription based service. It was not clearly stated when pur...
Conclusion
User reviews for BrandCrowd emphasize an easy-to-use interface and fast logo creation, with many customers reporting satisfactory final logos and editable templates. Several reviewers cite reasonable pricing, package options and free files as positive value indicators. However, at least one review reports repeated unexpected charges and unresolved billing support, so checking billing terms and cancellation policies is advised. Prospective users should weigh the frequent reports of fast workflows and good results against the isolated but serious billing/support concern.