Reviewers often praise the simple online process and quick document delivery. Many say the forms are clear and easy to follow, and that paperwork is handled professionally. Several reviews also mention billing and refund issues, including surprise charges and refused refunds. Fewer reviews point to slow service or trouble logging in.
Examples from available reviews (Nov 2021 – Feb 2026).
Reviewer received documents three days after submitting website forms.
“I got the documents after 3 days after filling out forms on the website.”
Reviewer said they combine skill with genuine customer focus.
“They combine skill with genuine customer focus.”
Reviewer says company billed hidden fees and failed to refund properly.
“So far I'm out $418.09 And have not received Any Work done by REMOVED.com”
Reviewer reports continued charges despite asking to stop.
“Y’all keep charging my card after I asked yall to stop.”
Several reviewers mention on-time document delivery and clear help with filing steps. Another group describes slow turnaround and paperwork that was never filed. Reviews include both quick results and notable delays.
Some customers describe the low price as a practical choice for handling filings on their own. Several reviewers report surprise fees, repeat charges, or refunds that were refused. Billing and money-back complaints show up repeatedly in low-rated reviews.
Many reviewers call the online questionnaire easy, fast, and self-explanatory. Several mention that it works well online or on mobile and can be finished quickly. A few say they were hesitant at first because the site is US-based, but those comments are limited.
Multiple reviewers say the completed paperwork arrived organized and ready to file. A few mention incomplete or blank forms, suggesting occasional quality-control misses. Most comments point to professionally prepared documents.
Many reviews note quick, professional replies and follow-up after the work was done. Some report refund requests being ignored and login issues when trying to access paid services. Feedback includes both helpful support and breakdowns in getting problems resolved.
Many users describe a smooth, low-effort experience, with clear forms and documents delivered as expected. Several reviewers report strongly negative experiences tied to billing, refunds, and occasional delays. The dataset shows a clear contrast between high ratings for ease of use and low ratings tied to billing or fulfillment problems.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (22) · Reviews (18) · bbb.org (5) · Reviews (1) · Quotes shortened · As of: February 2026
Communication was prompt and professional and experience was straightforward.
“Communication was prompt and professional, and the experience was straightforward.”
Reviewer found the service very easy to use.
“VERY EASY TO DO”
Reviewer praised their follow-up and after-job care as excellent.
“Their follow-up and care after the job were excellent.”
Reviewer said they combine skill with genuine customer focus.
“They combine skill with genuine customer focus.”
Reviewer was truly impressed by their professionalism.
“Truly impressed by their professionalism.”
Reviewer found the questions self-explanatory and easy to fill out.
“The questions are self explanatory. Very easy to fill out.”
Reviewer paid advertised fee but was later charged more and ignored.
“They're scammers and I just want my money back, but now they're ignoring me!”
Reviewer found the process easy and straightforward.
“Ease of process”
Reviewer just started and is hesitant about the US site.
“just started this process, little hesistant as US site but Ill try it. Ill update as things move along”
Reviewer says the service was pretty good.
“It was pretty good.”
Reviewer found the administration easy.
“ease of administration”
Reviewer reports continued charges despite asking to stop.
“Y’all keep charging my card after I asked yall to stop.”
Reviewer found the process easy and straightforward.
“It was easy and straightforward”
Reviewer describes the process as fast and easy.
“Fast and easy”
Reviewer notes the service's online accessibility.
“Online accessibility”
Reviewer finds the process easy to understand so far.
“easy to understand so far.”
Reviewer reports the process was simple and easy.
“it was simple and easy”
Reviewer said the service was ordinary and they were forced to leave a review.
“It was ok nothing extraordinary and I’m being forced to leave a review”
Reviewer found the process easy and fast.
“Easy and fast”
Reviewer found the service very easy to use.
“Very easy to use”
Reviewer said the process was very quick and easy.
“Was very quick and easy”
Reviewer found the service user-friendly, fast, and efficient so far.
“user friendly, fast and efficient thus far.”
Reviewer said the process was easy to complete.
“easy to complete”
Reviewer found the process very easy and looks forward to completing divorce.
“This was a very easy process and I look forward to completing this divorce.”
Reviewer found it very easy to complete.
“Very easy to complete”
Reviewer said simplicity made their experience great.
“The simplicity made my experience great!”
Reviewer called it an easy way to monitor kids' activities.
“Easy Way to Monitor Kids’ Activities”
Reviewer called it a professional credit repair service.
“Professional credit repair service.”
Reviewer felt the service reminded them that good people still exist.
“They reminded me that good people still exist.”
Paid for platinum service but couldn't log in and refund disappeared.
“Paid for platinum service but was not able to log in.”
Service was extremely slow and paperwork had not been filed.
“The service with complete case is extremely slow.”
Purchased paperwork, requested refund, and company refused money-back guarantee.
“Purchased their divorce paperwork and found out they were not the service they promised.”
Reviewer says company billed hidden fees and failed to refund properly.
“So far I'm out $418.09 And have not received Any Work done by REMOVED.com”
Reviewer found forms incomplete and refund denied despite money-back claim.
“The form 14 was sent blank, though I provided info for it to be completed”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
CompleteCase provides online document preparation for family-law needs, including divorce paperwork. It uses guided questionnaires to gather details and produce court-ready forms. Customers can download the finished PDFs to file with local courts or share with attorneys. The service is aimed at people who want to handle filings without hiring a lawyer.