Reviews repeatedly raise concerns about course content, customer support, and billing. Learners describe textbook-style materials, missing lab work, and portals they could not access. Multiple reviewers report high charges or exam vouchers that were promised but not provided. None of the reviews include positive feedback on the service or courses.
Examples from available reviews (Aug 2022 – Mar 2026).
Online IT certificate relied on textbook-style content and lacked interactive instruction.
“giving a virtual book for $3,000.”
Paid $2700 but couldn't access course and support was unresponsive.
“WELCOME...You Have No Courses!”
Paid $2,495 for CCNA course but voucher wasn't actually included.
“exam voucher is NOT included”
Company advertised no deadlines but later enforced a six-month deadline and extra fees.
“self-paced and had NO deadlines.”
Many reviews describe support as unresponsive or scripted. Several customers say staff refused refunds, would not help with vouchers, or did not deliver certificates. Some reports mention losing access after paying and waiting a long time for fixes.
Reviewers often describe the pricing as misleading and overpriced. Complaints include high fees alongside missing exam vouchers or required materials. Some accounts describe refunds being denied and costs that could not be recovered after enrolling.
Several reviewers say they could not access the student portal or never received course start details. Others mention delayed lab kits, address verification stopping registration, and labs that were timed or offered little interaction. Some reports add that the courses read like a book and lacked interactive elements.
Many comments describe the coursework as outdated, shallow, or pulled from textbooks. Multiple reviews say key hands-on labs or state-required work was missing. A few users point to errors in materials and instructors who did not offer effective guidance.
Several reviewers report aggressive sales calls and scripted outreach. Others describe strict deadlines that clashed with self-paced claims and emails that continued after unsubscribe attempts. Some users also say communication after payment about progress and resources was limited.
Across reviews, learners describe expectations not being met on learning results and the value of the credential. Many accounts mention time and money lost and efforts to resolve issues that were denied. No reviews in this set describe an enrollment experience that was clearly satisfactory.
For each review, the core experience based on original source reviews.
Sources: Sitejabber (20) · bbb.org (10) · Trustpilot (4) · Quotes shortened · As of: March 2026
Paid nearly $4,000 for a low-quality program lacking essential software.
“it is absolutely not worth that price.”
Instructor used AI for student questions and support refused voucher assistance.
“using AI chatbots to mitigate students' questions”
Online IT certificate relied on textbook-style content and lacked interactive instruction.
“giving a virtual book for $3,000.”
Program lacked required state lab work and teaching, making it ineffective.
“do not give all the state required lab work”
Reviewer claims they were charged about $3,000 and felt cheated.
“Stole $3000 from me basically.”
Address verification blocked registration and raised suspicions about sales tactics.
“my address, although in the US kept coming back as not a legitimate address.”
Paid $2700 but couldn't access course and support was unresponsive.
“WELCOME...You Have No Courses!”
Paid $2700 but couldn't access course and support was unresponsive.
“WELCOME...You Have No Courses!”
Paid $2700 but couldn't access course and support was unresponsive.
“WELCOME...You Have No Courses!”
Company advertised no deadlines but later enforced a six-month deadline and extra fees.
“self-paced and had NO deadlines.”
Reviewer couldn't finish within timeframe due to personal hardships and requests reaccess.
“unable to complete the program within the set timeframe”
Certificate was essentially useless and did not provide expected benefits.
“it's essentially useless.”
Reviewer received repeated emails despite unsubscribing and couldn't stop them.
“Getting multiple emails off these daily now, despite clicking the unsubscribe button.”
Program contained mistakes and instructors were unhelpful or rude resolving issues.
“You're not getting a refund.”
Couldn't access course materials or student portal and lost a non-refundable $50.
“I never got an email with information regarding course materials or my student portal information.”
Customer service reads scripts and is unhelpful when addressing issues.
“Horrible customer service.”
Coursework was outdated, shallow, and lacked practical preparation.
“outdated and does not align with current industry standards.”
Cybersecurity course relied on PowerPoints, timed labs, and rude coaches.
“viewing powerpoints, and it's not at your own pace”
Paid $300 but wasn't allowed to defer or start later during emergency.
“Ed2go refused to let me start the same course in the next 3 months.”
Course lacked hands-on help and promised internship support that didn't exist.
“I would need to find my own place- really?”
Paid $2,495 for CCNA course but voucher wasn't actually included.
“exam voucher is NOT included”
Courses felt bare-bones, impersonal, and exploitatively priced without refunds.
“The "book" they send you is photocopied and falls apart.”
Course lacked sufficient preparation and materials were delivered months late.
“I am just now receiving a lab kit for the course.”
Course left students struggling with major assignments and poor instruction.
“It's been hell!”
Once paid, there was no support or engagement and materials lacked depth.
“there was no support or monitoring of my progress.”
Reviewer considers ed2go a modern 'fly by night' nontransferable, low-quality program.
“nothing more than these old scam classes”
Program was poor quality and not worth the money compared to alternatives.
“not worth it for the money and time.”
Aggressive sales calls and course did not prepare students for certification.
“reading from a script, "You better sign up before the deadline.”
Course misrepresented and refund denied, leaving significant unrecoverable costs.
“it was past the 10 day refund policy”
Paid and completed courses but never received certificate and lacked externship support.
“I still have not received my Certificate of Completion”
Course was mostly reading with minimal interaction or videos.
“just a bunch of read, click, read, click.”
Became lost in later units and customer service refused refunds.
“they were very unhelpful”
Course was textbook-based, unhelpful instructors, and felt like a scam.
“You are not gonna learn anything is basically just textbook and selftaught!”
Courses didn't provide required credits and resulted in wasted time and money.
“it gets you nothing.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
ed2go provides online continuing education and workforce training courses. It offers career-focused certificate programs and short courses in areas such as IT, cybersecurity, and professional development. Courses run in self-paced and instructor-led formats, with digital materials and, for some programs, lab kits. ed2go also works with community colleges and businesses to offer courses for adult learners and employees.