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ed2go
Reviews & Experiences

The supplied reviews highlight two recurring concerns: perceived lack of certificate value and persistent marketing emails despite unsubscribe attempts. Before enrolling, verify whether a certificate meets employer or state requirements and request credential or syllabus documentation. Check the providerโ€™s refund, privacy, and unsubscribe policies and save correspondence if problems arise. If marketing or sign-up practices are a concern, contact the institution listed as a partner to confirm the relationship and acceptance of the credential.

Overview & Key Metrics

Review count
34
Sources
sitejabber.com, bbb.org, trustpilot.com
Last updated
February 2026

What reviewers often mention

๐ŸŽฏ

Service quality

Users describe distrust in the provider, calling programs misleading and questioning institutional partnerships that lent perceived credibility.

๐Ÿ’ฐ

Value for money

At least one reviewer reported a paid certificate as essentially useless and warned others to avoid spending money on it.

โšก

User experience

No explicit feedback about platform usability, course navigation, or enrollment flow appears in the provided reviews.

๐Ÿ”ง

Product quality

One reviewer asserted the certificate lacked practical or state-recognized benefits and deemed the program ineffective for intended goals.

๐Ÿ“ž

Communication

A reviewer reported repeated marketing emails after unsubscribing and alleged third-party list usage and potential privacy violations.

โญ

Overall experience

Both available reviews convey a negative overall experience, using terms like 'scam' and stating they will not use the provider again.

All Reviews

For each review, the core experience based on original source reviews.

All Reviews

Sources: Sitejabber (20) ยท bbb.org (10) ยท Trustpilot (4) ยท Quotes shortened ยท As of: February 2026

Kiara A value

Paid nearly $4,000 for a low-quality program lacking essential software.

“it is absolutely not worth that price.”

Feb 03, 2026 ยท bbb.org
Charles H service

Instructor used AI for student questions and support refused voucher assistance.

“using AI chatbots to mitigate students' questions”

Jan 26, 2026 ยท bbb.org
Tay W quality

Online IT certificate relied on textbook-style content and lacked interactive instruction.

“giving a virtual book for $3,000.”

Jan 09, 2026 ยท bbb.org
E. D quality

Program lacked required state lab work and teaching, making it ineffective.

“do not give all the state required lab work”

Dec 29, 2025 ยท bbb.org
Justin B value

Reviewer claims they were charged about $3,000 and felt cheated.

“Stole $3000 from me basically.”

Nov 10, 2025 ยท bbb.org
Onedia A usability

Address verification blocked registration and raised suspicions about sales tactics.

“my address, although in the US kept coming back as not a legitimate address.”

Nov 05, 2025 ยท bbb.org
customer service

Paid $2700 but couldn't access course and support was unresponsive.

“WELCOME...You Have No Courses!”

Oct 23, 2025 ยท trustpilot.com
customer service

Paid $2700 but couldn't access course and support was unresponsive.

“WELCOME...You Have No Courses!”

Oct 23, 2025 ยท trustpilot.com
Peter M. service

Paid $2700 but couldn't access course and support was unresponsive.

“WELCOME...You Have No Courses!”

Oct 23, 2025 ยท sitejabber.com
Mikayla H communication

Company advertised no deadlines but later enforced a six-month deadline and extra fees.

“self-paced and had NO deadlines.”

Oct 22, 2025 ยท bbb.org
Jessica A service

Reviewer couldn't finish within timeframe due to personal hardships and requests reaccess.

“unable to complete the program within the set timeframe”

Oct 07, 2025 ยท bbb.org
Professor Swaggamuffin quality

Certificate was essentially useless and did not provide expected benefits.

“it's essentially useless.”

Oct 01, 2025 ยท trustpilot.com
Sam Moran communication

Reviewer received repeated emails despite unsubscribing and couldn't stop them.

“Getting multiple emails off these daily now, despite clicking the unsubscribe button.”

Oct 01, 2025 ยท trustpilot.com
Meredith S quality

Program contained mistakes and instructors were unhelpful or rude resolving issues.

“You're not getting a refund.”

Sep 30, 2025 ยท bbb.org
Abigail A usability

Couldn't access course materials or student portal and lost a non-refundable $50.

“I never got an email with information regarding course materials or my student portal information.”

Aug 08, 2025 ยท bbb.org
MS I. service

Customer service reads scripts and is unhelpful when addressing issues.

“Horrible customer service.”

Feb 06, 2025 ยท sitejabber.com
Laine D. quality

Coursework was outdated, shallow, and lacked practical preparation.

“outdated and does not align with current industry standards.”

Dec 03, 2024 ยท sitejabber.com
Axl M. quality

Cybersecurity course relied on PowerPoints, timed labs, and rude coaches.

“viewing powerpoints, and it's not at your own pace”

Apr 20, 2024 ยท sitejabber.com
Debbie T. service

Paid $300 but wasn't allowed to defer or start later during emergency.

“Ed2go refused to let me start the same course in the next 3 months.”

Mar 15, 2024 ยท sitejabber.com
Carrie T. service

Course lacked hands-on help and promised internship support that didn't exist.

“I would need to find my own place- really?”

Jan 08, 2024 ยท sitejabber.com
Robbie W. value

Paid $2,495 for CCNA course but voucher wasn't actually included.

“exam voucher is NOT included”

Aug 29, 2023 ยท sitejabber.com
Stephanie Faith N. experience

Courses felt bare-bones, impersonal, and exploitatively priced without refunds.

“The "book" they send you is photocopied and falls apart.”

Jul 22, 2023 ยท sitejabber.com
Brandon L. quality

Course lacked sufficient preparation and materials were delivered months late.

“I am just now receiving a lab kit for the course.”

Jul 20, 2023 ยท sitejabber.com
Madison C. quality

Course left students struggling with major assignments and poor instruction.

“It's been hell!”

Jul 19, 2023 ยท sitejabber.com
Re N. communication

Once paid, there was no support or engagement and materials lacked depth.

“there was no support or monitoring of my progress.”

Jul 09, 2023 ยท sitejabber.com
J H. experience

Reviewer considers ed2go a modern 'fly by night' nontransferable, low-quality program.

“nothing more than these old scam classes”

Jun 17, 2023 ยท sitejabber.com
Farid F. value

Program was poor quality and not worth the money compared to alternatives.

“not worth it for the money and time.”

May 31, 2023 ยท sitejabber.com
Liz M. communication

Aggressive sales calls and course did not prepare students for certification.

“reading from a script, "You better sign up before the deadline.”

Apr 14, 2023 ยท sitejabber.com
Sandy F. value

Course misrepresented and refund denied, leaving significant unrecoverable costs.

“it was past the 10 day refund policy”

Nov 02, 2022 ยท sitejabber.com
J A. service

Paid and completed courses but never received certificate and lacked externship support.

“I still have not received my Certificate of Completion”

Oct 04, 2022 ยท sitejabber.com
Michelle S. usability

Course was mostly reading with minimal interaction or videos.

“just a bunch of read, click, read, click.”

Oct 01, 2022 ยท sitejabber.com
jamie s. service

Became lost in later units and customer service refused refunds.

“they were very unhelpful”

Sep 07, 2022 ยท sitejabber.com
shar p. value

Course was textbook-based, unhelpful instructors, and felt like a scam.

“You are not gonna learn anything is basically just textbook and selftaught!”

Aug 25, 2022 ยท sitejabber.com
Vicky R. quality

Courses didn't provide required credits and resulted in wasted time and money.

“it gets you nothing.”

Aug 02, 2022 ยท sitejabber.com

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Sources and methodology

This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.

About ed2go

ed2go is an online continuing-education provider that delivers instructor-led and self-paced courses and certificate programs through partnerships with colleges and other institutions. Its catalog typically targets career training, professional development, and noncredit certificates. People searching reviews often look for information about course validity, certificate recognition, billing, customer support, and marketing practices.